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Scarborough Toyota - Service Centre

Scarborough, ON

3.7
440 Reviews

440 Reviews of Scarborough Toyota - Service Centre

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May 10, 2016

SERVICE IS THE WORST 4 HOURS to change tires and an oil change! On top of that I was already asked to come back the next day so I could schedule an appointment! 4 HOURS! T More

by Toyota owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rizal
Jun 10, 2016 -

Scarborough Toyota responded

Hello, While we strive to provide quick and efficient service, unfortunately at times our shop can become very busy. We regret that in those instances customers may be asked to wait for longer than we would prefer. We would like to invite you to reach out to us so we can 1), formally apologize for your experience, and 2), find out the exact circumstances of your repair. In learning more about the nature of your visit with us we hope to learn how we can avoid situations like this in the future. Looking forward to hearing from you, Gord De Castro, Service Manager 416-751-1806

May 09, 2016

Satisfied customer A very professional young man. Without any hesitation I will recommend this service center to all my friends and to all my relatives. Thank you. More

by Cesar
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McGale
April 27, 2016

vehicle service Just went to the service station, he just checked every single thing in my vehicle. Simply amazing and eagerly waiting for the next service schedule. More

by sribalachandran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shafik Jaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2016

Excellent service for body work Our 2010 Toyota Rav needed some body work caused by a front bumper collision. Brian McGale, the collision repair consultant, went above and beyond to More

by Rav2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian McGale
April 21, 2016

Collision Service Today I picked up my Camry which had a new rear bumper installed by the body shop. Brian Mcgale, the Collision Repair Consultant provided great effic More

by Curran Hall resident
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian McGale
April 11, 2016

Service Excellent service always very helpful a courteous. Dealt with over few years. Very good advice in regards to parts. Always recommending the best for m More

by Jude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Siguenza
April 07, 2016

Excellent Customer Care& Vehicle Repair Maintenance Service I would like to express my sincere thanks to Mr. Kason Briggs (Asst. Service Manager) and also to Mr. Gord De Castro (Service Manager) for providing s More

by Karim
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gord De Castro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kason Briggs
March 28, 2016

We would definitely recommend Chris to our friends any time I just wanted to let you know how satisfied my wife and I are with your Master Mechanic Chris Chiu. He is always fast, polite, and exactly to the poin More

by Model 2010&2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Chiu
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2016

Excellent Customer Service I have been dealing with Anwar Wazir Ali for the last 2 services of my Toyota Camry and every time his service level goes beyond what is imagined. He More

by Avinash
Customer Service
Recommend Dealer
Yes
Employees Worked With
Anwar Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2016

Visit for Service (maintenance) I had the regular maintenance last Saturday 05 Mar 2016 for my Rav4 LE 2014, 3 days after (08 March 2016) My car stop two times at 401, oil light was More

by Rudy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua De Sa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rizal
Apr 07, 2016 -

Scarborough Toyota responded

Hi Rudy, I'm sorry for your experience with Scarborough Toyota. Our service department maintains very high standards of quality, and we pride ourselves in delivering absolutely top notch service to every customer. In light of your report we have begun to investigate this issue internally and I would like to extend an invitation to you to contact me directly for more information. Justin Griffin, General Manager 416-751-1530 x 5300

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