Scarborough Toyota - Service Centre

Rattling noise Corolla On one very stormy winter day, whilst driving down the road and listening to my favourite car mix cd, I noticed that there was a rattling noise being On one very stormy winter day, whilst driving down the road and listening to my favourite car mix cd, I noticed that there was a rattling noise being emitted by my vehicle. I proceeded to call the dealer, however, it was before Scarborough Toyota had opened. Luckily, thanks to Rizal's intimate approach to treating his clients, I had his cellular number. Terrible as I had felt as the sounds of a clearly bewoken Rizal answered the call, I proceeded to explain my predicament. Although he was not scheduled to work that day, he organized for me to come in with him. He picked me up from where I was with a coffee, a smile and a warm hug. I can still remember how safe I felt when he took me into his chiseled arms. He was so apologetic about the issues that I experienced which were not any of his doing, that he sent me lovely flowers and chocolates to my place of work. Thank you Rizal for being wonderful. Sincerely, Tyreke More

outstanding customer service On Jan. 21, 2017 I serviced my Toyota 2012 at your dealership and pleased with the outstanding customer service demonstrated by Gord and Shafik. Ju On Jan. 21, 2017 I serviced my Toyota 2012 at your dealership and pleased with the outstanding customer service demonstrated by Gord and Shafik. Julian More

Great experience for a unfortunate event It was a brand new Toyota Corolla with less than 1400 Km on it.A few days before Christmas and my son had an accident. He was not hurt but the car ne It was a brand new Toyota Corolla with less than 1400 Km on it.A few days before Christmas and my son had an accident. He was not hurt but the car needed some serious attention. We decided to take it to a dealership we dealt with in the past. (bought a new Toyota in 2011). and met with Chris. He was professional and attentive with us and answered all our rather repetitive and i am sure needless questions. He was straightforward with us and we were sure we had picked the right place to get our brand new car fixed. More

Service Hi, I went to Gord ! for a remote starter to be fitted in my 2014 - LE - Toyota Sienna, which he along with his team tried to fit, but because of t Hi, I went to Gord ! for a remote starter to be fitted in my 2014 - LE - Toyota Sienna, which he along with his team tried to fit, but because of technical difficulty could not fit, Yet he gave me splendid service & i would recommend him to have your Toyota to be serviced. Best to you & your Team More

Rizal is very helpful & quick! Rizal is so pleasant and helpful when deciding what work needs to be done. He's always personable and upbeat. I haven't seen him during my last 2 serv Rizal is so pleasant and helpful when deciding what work needs to be done. He's always personable and upbeat. I haven't seen him during my last 2 service visits but I hope he's still at Toyota Scarborough. More

It just built confidence to be doing business with them . Just passing by and decided to inquire about scheduled service plus wheel swap on my car . Talked to Jeanneth . Although knowing that I did not make a Just passing by and decided to inquire about scheduled service plus wheel swap on my car . Talked to Jeanneth . Although knowing that I did not make an appointment . I was surprised when she told me to bring the vehicle and they will and can do it . So I went home and came back with the car and after signing the paperwork I opted to stay in the dealership and waited for the car to be ready and as I was told earlier that it will take about an hour and a half . Got a call from Jeanneth . Car is ready . Went to pay my bill , got the car all washed and clean . What a nice feeling . More

Thanks to Aziz Samnani Aziz was able to, in short order, trace a months old back order from Kentucky and assure me the problem would be dealt with as soon as I could arrange Aziz was able to, in short order, trace a months old back order from Kentucky and assure me the problem would be dealt with as soon as I could arrange to bring my vehicle in. He was most courteous and professional in his assistance, returning with an answer within hours. More

Service Appraisal I bought my 2009 Camry, brand new, at Scarborough Toyota and for most of the years since purchase I have been dealing with Jeanneth Lagman. She ought I bought my 2009 Camry, brand new, at Scarborough Toyota and for most of the years since purchase I have been dealing with Jeanneth Lagman. She ought to be considered a treasure and valuable asset to Scarborough Toyota. Jeanneth is friendly yet professional, knowledgeable, courteous and a good listener. She goes above and beyond to provide efficient and superb customer service. I feel quite confident that I am echoing the sentiments of other customers who have dealt with her. Roderick Stephen. More

Excellent customer service!!! She really knew her job, very kind and very smart. The service is great they really did a good job. Toyota is lucky to have someone as reliable as she She really knew her job, very kind and very smart. The service is great they really did a good job. Toyota is lucky to have someone as reliable as she is. More