Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
442 Reviews of Scarborough Toyota - Service Centre
Sort by
September 29, 2017
Mr Joseph has been very helpful getting my Corolla service. I am happy with the service I got from the Scarborough Toyota.Thank You Mr. Joseph and Jason. BUT I wished that the sales dept. who sold me my car in I am happy with the service I got from the Scarborough Toyota.Thank You Mr. Joseph and Jason. BUT I wished that the sales dept. who sold me my car in 2001 was a bit better. I finally told him face to face how he made me feel and no apologies were said.He is a manager now in sales dept. IF he was a bit more honest and respectful only...I went to another nearby dealership and wow I am sold for they are friendly and easy to talk to, and got my new car. More
by By grace & mercy only
Employees Worked With
Other Employees :
jason , Ray Sakin, Jeanneth Lagman, Sergio Belcastro
September 21, 2017
Can't say enough about the excellent service George gives. Great experience with George. The customer service was just amazing. I Would, and have recommended him to friends.....they think he's great as well! Great experience with George. The customer service was just amazing. I Would, and have recommended him to friends.....they think he's great as well! More
by Nicole0328
Employees Worked With
George Chau
September 15, 2017
Two thumbs up! Jeanneth has always been very accommodating and helpful whenever I bring our car for service - either for oil change or to install winter tires. We c Jeanneth has always been very accommodating and helpful whenever I bring our car for service - either for oil change or to install winter tires. We can trust her that our car is in goods hands. Thank you for the excellent service! More
by Army
Employees Worked With
Jeanneth Lagman
July 31, 2017
Stellar service, knowledgeable and excellent follow up ! I was referred to Greg Robertson as a result of an accident which caused body damage on my husband's Toyota Tundra. Greg was very thorough, and took I was referred to Greg Robertson as a result of an accident which caused body damage on my husband's Toyota Tundra. Greg was very thorough, and took the time to explain the process, including the assessment on the damage and the work required. He was very patient, and made the process very simple. Every step along the way, he kept me posted on progress of the repair and ensured I received an update, via phone or email. Greg has a great approach and should be commended for his customer service. Thank you Greg for making an unbearable situation easy to manage. My husband and I are very appreciative that the truck was restored to its original beauty ! More
by L.Leung
Employees Worked With
Greg Robertson
May 25, 2017
excellent service i got my car back after an accident in a matter of days. service was fast and reliable, guided me from collision reporting all the way to car rental i got my car back after an accident in a matter of days. service was fast and reliable, guided me from collision reporting all the way to car rental service. More
by timsantiago
Employees Worked With
Avrom Brown
May 11, 2017
"what can I say" I had an accident with my Scion IM back in March, (my fault). I called Toyota from the reporting station, spoke with the receptionist, asked how do I I had an accident with my Scion IM back in March, (my fault). I called Toyota from the reporting station, spoke with the receptionist, asked how do I get the car over there, she told me they would send a tow truck and I've never looked back. Great service, great work and great time frame and oh yah........nice people! More
by cate1946
Employees Worked With
Chris Seagrove, Greg Robertson
May 11, 2017
Best Dealership and Service Manager I purchased my 2010 Toyota Corolla CE brand new from the dealership. Buying a new vehicle is one thing. Servicing it is something else. Jeanneth La I purchased my 2010 Toyota Corolla CE brand new from the dealership. Buying a new vehicle is one thing. Servicing it is something else. Jeanneth Lagman has been my service advisor the majority of the time. The one thing that I have learned over the years is that she is the best to work with. When I started having performance related issues with my vehicle I started dealing with Gord De Castro, Service Manager as well. One of the very first things Gord ever said to me was that he was sorry that my vehicle was not living up to my expectation which was an honest and humbling answer to me. Gord did not give me the generic answer that it's the way I drive or maintain the vehicle like some other dealerships would. Ever since then Jeanneth and Gord have done everything possible to retain me as a customer and keep my vehicle safe and running. I still remember there was a time when Gord was busy in and out of meetings but he still took the time to go for a test drive to help figure out a problem with my vehicle. That's going above and beyond customer service. When I continued to have performance related issues with my car I had the pleasure of meeting Justin Griffin, General Manager at the dealership. Justin took time between meetings and I'm sure during his lunch to meet with me and come to a reasonable resolution. In the end it was time for a new vehicle. George Chau, New Vehicle Product Advisor was just amazing. George was completely thorough in understanding what I wanted. Got the best possible deal on my trade in and 2017 Toyota Corolla SE XSE. Scarborough Toyota does everything they can to retain and keep their customers happy and value your time or your business.! More
by sebs
May 09, 2017
Very happy with the service I had a very nice experience at Scarborough Toyota and Gord and his team took good care of me and my car. Warmly recommend having you car looked after I had a very nice experience at Scarborough Toyota and Gord and his team took good care of me and my car. Warmly recommend having you car looked after here. More
by adimo
April 19, 2017
excellent! excellent =Jeanett, she has been my service advisor since i got a rav. she will greet me with a smile and thoroughly explains the work to be done on excellent =Jeanett, she has been my service advisor since i got a rav. she will greet me with a smile and thoroughly explains the work to be done on my car. without jeanett in service dept i dont know what to do. thanks jeanett! More
by Arman
Employees Worked With
Jeanneth Lagman
April 10, 2017
Fantastic Service...Thanks to John Sadiqzadah!! I had recently leased a Toyota Venza from this dealership and I had to take the car in again as I had broken the sensor of the front wheel. I was take I had recently leased a Toyota Venza from this dealership and I had to take the car in again as I had broken the sensor of the front wheel. I was taken in immediately without the appointment and got the car fixed which was a pleasant surprise. I wasn't too happy about the charges and was taken to Mr. John Sadiqzadah, who not only listened patiently but also solved my issue. I will highly recommend his services as its a long relationship and he certainly knew how to look after his clients well. Scarborough Toyota should be proud to have employees like him. Thanks again John!!! More
by Tina
Employees Worked With
John Sediq
