Scarborough Toyota - Service Centre

Excellent service Anwar is very professional and accommodating in dealing with the customers. He gave me a good advice regarding the maintenance and service of my vehi Anwar is very professional and accommodating in dealing with the customers. He gave me a good advice regarding the maintenance and service of my vehicle. I would recommend him to my family and friends. More

Great service Gord listened to my problem and came through with a reasonable settlement that was agreeable to both of us. This dealership has always given me excell Gord listened to my problem and came through with a reasonable settlement that was agreeable to both of us. This dealership has always given me excellent service so why would I ever go anywhere else. Thank you Rachelle More

Service Manager Gord is a professional at all costs. If there is an issue he looks at it and doesn't push blame elsewhere. He just does what is necessary to make it r Gord is a professional at all costs. If there is an issue he looks at it and doesn't push blame elsewhere. He just does what is necessary to make it right. What every business person should do but unfortunately does not. Good job Gord you should be paid more to retain you from seeking out a competitor. Paul 2014 Highlander More

Excellent service and very positive attitude. I came to the Lexus Toyota collision centre to get my car fixed after a minor accident. The insurance adjuster arranged for me to get the car fixed at I came to the Lexus Toyota collision centre to get my car fixed after a minor accident. The insurance adjuster arranged for me to get the car fixed at this location. The gentleman who took care of me was Avrom Brown. I am very happy and pleased to say that I got excellent service and very positive attitude. More

Efficient and Thorough We are very pleased with the responsiveness of the dealership, most notably with Gord and Manny. We had a recurrent and hard to solve problem wit We are very pleased with the responsiveness of the dealership, most notably with Gord and Manny. We had a recurrent and hard to solve problem with our Corolla. Gord took the time to carefully assess the problem, search for solutions, and kept us informed about the progress of the solution. He was thorough and responsive to our concerns and made sure he, not only harnessed all the resources, even from Toyota Canada, but also ensure the problem was solved in a timely way and that we were satisfied with the solution. We highly recommend Gord for his knowledge, expertise, and customer-centric approach, where the customer is always put first. Manny, from whom we had initially purchased the vehicle, was made aware of the recurrent nature of the problem we faced with the Corolla. He responded almost instantaneously to make sure that things moved quickly and that the right personnel was brought to bear on the solution. He called us back within half an hour of his learning about the problem. He reassured us that the problem would be solved promptly and checked in with us to make sure we were satisfied with the service we got. We unreservedly recommend Manny for his professionalism, customer relationship focus, and genial manner. More

Empathetic, Pleasant, helpful,Professional . Have dealt with her for about 8 years. Toyota Sienna. Always remembers me as if I was one of maybe five customers. Thank You Jeannneth. . Have dealt with her for about 8 years. Toyota Sienna. Always remembers me as if I was one of maybe five customers. Thank You Jeannneth. More

A very good experience with Avrum Brown Dr. Grogan and I have been loyal clients of Scarborough Toyota for more than twenty years. We have purchased cars from Paul Morton who is very knowled Dr. Grogan and I have been loyal clients of Scarborough Toyota for more than twenty years. We have purchased cars from Paul Morton who is very knowledgable and have had excellent service under the watchful eyes of Gord Decastro and Jack Zamitti. Any required body work over the years has been carefully overseen by Chris Seagrove. In every situation we have been extremely satisfied with the experience. This fall we were visited by a bear at our cottage who was out one night looking for food. The bear broke into three of our cars and significantly damaged the exterior doors on the driver side and the rear seat of my Highlander. After advising the insurance company I went directly to Scarborough Toyota Collision Repair Centre to visit with Chris Seagrove. To my dismay, Chris wasn't there and I was directed to Avrom Brown whom I had not previously met. I was concerned but need not to have been. Avrom assured me that he would look after everything and he delivered on his promise. He took pictures, made arrangements with the insurance company and coordinated my rental vehicle with them. He was professional, clearly cared about my car and contacted me to pick up my car at the time he had promised. He also arranged for the return of the rental vehicle. Thank you Avrom for allowing me to feel proud to drive my Highlander away from your shop. To me it's as though the bear didn't drop by. More