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442 Reviews of Scarborough Toyota - Service Centre
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March 15, 2018
People you can trust!! I've been taking my Highlander to this garage for almost 10 years. I needed extensive work done recently on my struts, brakes and front bearings. An I've been taking my Highlander to this garage for almost 10 years. I needed extensive work done recently on my struts, brakes and front bearings. And I needed to replace a front door lock actuator. Gord and his team were fantastic in helping me address all the issues with my car in a cost effective manner. These guys value customer loyalty. In addition, they didn't try and push any unnecessary repairs. They provided me with excellent customer service, quality work and addressed all my concerns in a reasonable and professional manner. I'll be going here for the next 10 years if these guys are still around. In short, I trust these people. More
by Girish
Employees Worked With
Other Employees :
Vince, the Master Technician.
March 11, 2018
Help! My engine light is on!! I called Scarborough Toyota Service when my “check engine” light illuminated on Valentine’s Day while on my way to work. Of course I panicked but Jean I called Scarborough Toyota Service when my “check engine” light illuminated on Valentine’s Day while on my way to work. Of course I panicked but Jeanneth Lagman alleviated my anxiety; she had my van thoroughly checked and everything was right as rain. Gord was present as usual to verify that all was well. As usual Jeanneth and Gord surpassed my expectations!!! More
by zed1ned2
March 07, 2018
Above average service Needed immediate service on two occasions in the past two months on my RAV 4. First was back door which would not close and the second was oil leaking Needed immediate service on two occasions in the past two months on my RAV 4. First was back door which would not close and the second was oil leaking in my driveway. Called this dealership and got appointments right away on both occasions, despite the fact I was not known to them. On the first occasion, the door was fixed in five minutes in the lobby area at no cost. On the second, was initially told by reception that my car could not even be looked at on that day and it would have to be left. However, the Assistant Service Manager whom I knew from the first incident and his Tech person, had the car on the hoist immediately and diagnosed in about 15 minutes. Told me it would take between one and one and a half hours to do. Was done in one hour and twenty minutes!! More
by Rick666
Employees Worked With
Anwer Ali, George
March 01, 2018
Me A. Brown Excellent customer service and great repair work. Mr Brown, polite, listener and very professional in giving choices to the customer.I visited body sh Excellent customer service and great repair work. Mr Brown, polite, listener and very professional in giving choices to the customer.I visited body shop for my sienna body work. More
by Add52
Employees Worked With
Avrom Brown
February 16, 2018
very bad costumer service at service center I have been there for an oil change and the guy told me to wait here but the person who has to serve me was not on his place. two people came after me I have been there for an oil change and the guy told me to wait here but the person who has to serve me was not on his place. two people came after me and other person serve them but I still wait for the guy who without informing go for a brick . I just walk away More
by sam999
Employees Worked With
nobody served me there
January 28, 2018
Excellent service Anwar is very professional and accommodating in dealing with the customers. He gave me a good advice regarding the maintenance and service of my vehi Anwar is very professional and accommodating in dealing with the customers. He gave me a good advice regarding the maintenance and service of my vehicle. I would recommend him to my family and friends. More
by Ray2015
Employees Worked With
January 13, 2018
Great service Gord listened to my problem and came through with a reasonable settlement that was agreeable to both of us. This dealership has always given me excell Gord listened to my problem and came through with a reasonable settlement that was agreeable to both of us. This dealership has always given me excellent service so why would I ever go anywhere else. Thank you Rachelle More
by rachelle
Employees Worked With
January 11, 2018
Service Manager Gord is a professional at all costs. If there is an issue he looks at it and doesn't push blame elsewhere. He just does what is necessary to make it r Gord is a professional at all costs. If there is an issue he looks at it and doesn't push blame elsewhere. He just does what is necessary to make it right. What every business person should do but unfortunately does not. Good job Gord you should be paid more to retain you from seeking out a competitor. Paul 2014 Highlander More
by Paul 14 Highlander Hybrid
Employees Worked With
January 02, 2018
Excellent service and very positive attitude. I came to the Lexus Toyota collision centre to get my car fixed after a minor accident. The insurance adjuster arranged for me to get the car fixed at I came to the Lexus Toyota collision centre to get my car fixed after a minor accident. The insurance adjuster arranged for me to get the car fixed at this location. The gentleman who took care of me was Avrom Brown. I am very happy and pleased to say that I got excellent service and very positive attitude. More
by Myfairlady
Employees Worked With
Avrom Brown
December 11, 2017
Efficient and Thorough We are very pleased with the responsiveness of the dealership, most notably with Gord and Manny. We had a recurrent and hard to solve problem wit We are very pleased with the responsiveness of the dealership, most notably with Gord and Manny. We had a recurrent and hard to solve problem with our Corolla. Gord took the time to carefully assess the problem, search for solutions, and kept us informed about the progress of the solution. He was thorough and responsive to our concerns and made sure he, not only harnessed all the resources, even from Toyota Canada, but also ensure the problem was solved in a timely way and that we were satisfied with the solution. We highly recommend Gord for his knowledge, expertise, and customer-centric approach, where the customer is always put first. Manny, from whom we had initially purchased the vehicle, was made aware of the recurrent nature of the problem we faced with the Corolla. He responded almost instantaneously to make sure that things moved quickly and that the right personnel was brought to bear on the solution. He called us back within half an hour of his learning about the problem. He reassured us that the problem would be solved promptly and checked in with us to make sure we were satisfied with the service we got. We unreservedly recommend Manny for his professionalism, customer relationship focus, and genial manner. More
by Doug W
