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Scarborough Toyota - Service Centre

Scarborough, ON

3.8
442 Reviews

442 Reviews of Scarborough Toyota - Service Centre

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May 08, 2018

Oil & Filter change I went to get the oil change. Requested this person to reset the Maintenance Required light twice after the oil change. Still the light was on when I More

by SKashif
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel Wong
May 09, 2018 -

Scarborough Toyota responded

Kashif thank you for taking the time to post a review. This rating is a very uncharacteristic review for us, and certainly not the way we do business as you can see from the many reviews we have. While we definitely strive for a higher rating than a 2 star review all feedback we received provides us with an opportunity to be better. We would be very interested in learning more about the details of your experience. Our goal is to ensure we do what we can to correct your experience. I will be reaching out to you to discuss this further and please feel free to reach out to me directly at 416-751-1806. Thank you - Gord Decastro, Parts and Service Manager.

May 03, 2018

RAV 4 break pad and Rotar repplacement After my RAV4 break pad and rotar replacement ,I had some issue with break but Gord (service manager) called me back and scheduled an appointment to More

by shashi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gord De Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Yung
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2018 -

Scarborough Toyota responded

Thank you for the feedback on your experience. We are glad that were able to resolve your vehicle brake issue. Thank you for your business and look forward to serving you again.

May 02, 2018

Excellent and professional above and beyond mr Brown really From the beginning till the end of when my car was fixed, mr Brown was in contact with me every day, he even went as far as to continuesly keeping me More

by Paigeee Downey’s review
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Avrom Brown
May 03, 2018 -

Scarborough Toyota responded

Paige we are happy to hear about your positive experience. From everyone at Scarborough Toyota we want to thank you for taking the time you took to provide us with your feedback and we value your business. We're glad to hear Avrom Brown was able to assist you.

April 30, 2018

Collision department I was clueless and flabbergasted when it came to fixing my car. I had such an amazing experience Because of Avrom! Thank you for the ease of mind and More

by Volvolover
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Avrom Brown
May 01, 2018 -

Scarborough Toyota responded

Thanks for taking the time for provide us with this positive experience. We truly appreciate your business. and the kinds words about Avrom. On your next visit we'll try even harder to earn that 5 star review. Looking forward to seeing you again.

April 28, 2018

Excellent Service - Last Minute Appointment Several months away from my designated 8,000 kms check up, I had to go to Northern Ontario to attend a funeral almost immediately. I never make such t More

by Rick666
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anwar Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George, the Team Leasder with Anwer. Is this George Kosanovich?, George Kosanovich
Apr 30, 2018 -

Scarborough Toyota responded

Sorry to hear about your loss in Northern Ontario. Thank you for taking the time for provide us your feedback. We are delighted to know that you a good experience with us at Scarborough Toyota during your last service visit. We will be sharing your feedback with our team. Thank you for choosing Scarborough Toyota.

April 23, 2018

Excellent service with a smiling face Thanks for the service you gave me every time I visit Toyota. I bought a new RAV4 from this dealer because of the quality of service. Thank you so muc More

by Mosiur
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anwar Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2018 -

Scarborough Toyota responded

Thank you Mosiur for your feedback. We are glad to hear that you had a positive experience at Scarborough Toyota. We value and appreciate your business. Looking forward to serving you again.

April 17, 2018

Professionals Awesome customer service, the best quality of work, friendly staff and good pricing. They finished the job one day earlier than they have estimated. I More

by Marian S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Avrom Brown
Apr 18, 2018 -

Scarborough Toyota responded

Thanks Marian for your feedback and recommendation. We are thrilled that you experienced a positive experience during your last service with us at Scarborough Toyota. We appreciate your business.

April 12, 2018

Excellent Service Avrom Brown was outstanding as the primary person that I dealt with at Scarborough Toyota.He was friendly,informative,helpful ,pleasant and profession More

by sharon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Avrom Brown
Apr 12, 2018 -

Scarborough Toyota responded

Sharon on behalf of Scarborough Toyota and the team we want to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience and appreciate your kinds words about Avrom.

April 11, 2018

Great service They always have great service, friendly people especially Jeanneth and Lito. I love their professionalism in dealing with their cistomers. That’s why More

by Brecks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lito Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeanneth Lagman
Apr 11, 2018 -

Scarborough Toyota responded

Thanks for the 5 star rating and review. Delighted to hear you had a great experience on your last visit with us. We appreciate your kinds words about Jeanneth and Lito. From the entire team at Scarborough Toyota we want to say thank you for allowing us to earn your business. Looking forward to serving you again.

April 06, 2018

more than satisfied feeling Jeanneth Lagman is superwoman she'll do everything to make sure my car is always in excellent condition before i drive home after the service.she'll m More

by rosemarie Tiburcio oligo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeanneth Lagman
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