Scarborough Toyota - Service Centre

The best Service Manger Gord De Castro Don't think twice before getting a service from Gord. He went out of his way to get extra care of my Fox Suspensions on 2019 Toyota 4Runner TRD Pro w Don't think twice before getting a service from Gord. He went out of his way to get extra care of my Fox Suspensions on 2019 Toyota 4Runner TRD Pro while the car was getting undercoat rust proofing. His after sales service is amazing and an amazing guy to deal with. Take great care. More

Great service Very helpful staff especially Avrom Brown who made sure that my car repair was done on an urgent basis as I was planning to leave for the US before my Very helpful staff especially Avrom Brown who made sure that my car repair was done on an urgent basis as I was planning to leave for the US before my car accident. Car also turned out to be really good after repair, good as new. More

Not happy with the service Not happy at all with the aervice on my 2017 Corolla IM. From customer service rep to service manager. Nobody wants to listen to me. I wanted a oil Not happy at all with the aervice on my 2017 Corolla IM. From customer service rep to service manager. Nobody wants to listen to me. I wanted a oil change and have the tire pressure light looked at. They all have their own agenda. More

Straightforward good service. Its always a nice and comfortable feeling when you know that you're getting the best value in service. That was what we certainly sensed when we coor Its always a nice and comfortable feeling when you know that you're getting the best value in service. That was what we certainly sensed when we coordinated with Mr. Avrom Brown who thoroughly and honestly discussed with us the work to be done on our vehicle... ANDY More

Always a good experience, wonderful service and employees- my recent service visit to Scarborough Toyota was another good experience. Riccardo saw me waiting for my car and asked if he could possibly help me. my recent service visit to Scarborough Toyota was another good experience. Riccardo saw me waiting for my car and asked if he could possibly help me. He made sure i was happy with the how my service call was going and if there was anything else he could possibly help me with. What more could you ask for. The service is wonderful. Nina Borgh More

Reliable and convenient I left my car with the dealership for repairs and went on a trip abroad. When I come back, everything was finished and my car was ready for pick up, a I left my car with the dealership for repairs and went on a trip abroad. When I come back, everything was finished and my car was ready for pick up, as promised. More

If not for Mr Cord Decastro I would have return for service Mr Spataro was very unprofessional, makes you feel not important as a customer, he is not knowledgeable in his field, he make you confused and feel u Mr Spataro was very unprofessional, makes you feel not important as a customer, he is not knowledgeable in his field, he make you confused and feel unsafe dealing with this dealership until we spoke with the service manager. Mr Spataro sited with the mechanic's recommendation and his overall approach is to assist the dealership to meet its targets giving false statements about safety , disregarding loyal customers and make them feel nervous driving their car afterwards as they did not agree to unnecessary services recommended by him and his mechanic. On the contrary, Mr Decastro is proven to be a professional, he makes you his priority, takes the time to fully understand your needs as well as your constraints and delivers the necessary service. More

Excellent Service, friendly employees & environment I've been a customer of this location since my first car and my Toyota Highlander is my third car. Jeanette is fantastic because she really took a pe I've been a customer of this location since my first car and my Toyota Highlander is my third car. Jeanette is fantastic because she really took a personal interest in my car whenever I come for service and she will explain to me everything she was going to do with my car and what problems I might have with something that I hadn't even noticed like the headlights, tires, fluids etc. Just Like when I came to put my snow tires, while replacing the tires they notice something leaking under the front hood and they’ve done to investigate and it shows I need some repair where this leaking is coming from, otherwise if they did not fix the leak it will cause more problems for the car and that is important specially if you are a women driver. I've had this car for 10 years and I felt very confident that Jeanette was able to do the job correctly and properly and I’m happy for her professional and friendly approach to her client. More

Amazing Service Advisor My experience with the Service Advisor Jeanneth Lagman is always amazing. Every time I come in to get my car fix she provides excellent customer servi My experience with the Service Advisor Jeanneth Lagman is always amazing. Every time I come in to get my car fix she provides excellent customer service by being prompt, she is very thorough in explaining of what repairs need to be done and ensures that I am happy after the work is completed. Thank you for providing a pleasurable experience and for being very knowledgeable. More

Jay Ells is the Service Whisperer I have dealt with Jay Ells at Scarborough Toyota numerous times now, and I can say that beyond a shadow of a doubt, that man is a Service Whisperer. P I have dealt with Jay Ells at Scarborough Toyota numerous times now, and I can say that beyond a shadow of a doubt, that man is a Service Whisperer. Polite, courteous, knowledgable, informed, and customer service oriented. He always lets me know what needs immediate attention and what can be put off for a few pay days lol. More