Scarborough Toyota - Service Centre

Bravo Gord Thank you Gord for making my experience with Toyota Service a special one that will make me return. After an initial disappointment my confidence in a Thank you Gord for making my experience with Toyota Service a special one that will make me return. After an initial disappointment my confidence in a good service from Scarborough Toyota Service has been restored. Excellent customer service and work done on my car. Thanks again. More

Great customer service! Jason is great at his job. He always takes the time to explain exactly what is being done to my car. I'm very happy with the service I receive from Jason is great at his job. He always takes the time to explain exactly what is being done to my car. I'm very happy with the service I receive from him. Thanks, Gary More

Gord De Castro is the only name you need to know! Gord De Castro is professional, honest, reliable and very helpful! He makes sure that his customers are happy and well taken care of. I only take my Gord De Castro is professional, honest, reliable and very helpful! He makes sure that his customers are happy and well taken care of. I only take my vehicle to Scarborough Toyota for service. The service department is top notch! Gord always makes sure that my car and floor mats are always washed! :-) He truly cares about his customers and will go over and above the call of duty for them. I definitely will recommend him to my friends and family! Thank you Gord!! More

Excellent service Professional, friendly and reliable. Avrom was able to help me out and guided throughout thewhole process. I appreciated the time he took to communica Professional, friendly and reliable. Avrom was able to help me out and guided throughout thewhole process. I appreciated the time he took to communicate and I would recommend him to my family and friends More

The worst Office! collision centre & managment sucks I was supposed to post this a while ago, just got time now. Be extremely careful as they really don't deserve their posted rating based on few experie I was supposed to post this a while ago, just got time now. Be extremely careful as they really don't deserve their posted rating based on few experiences with this office. I Brought my car for repairs at the collision centre. Work wasn't done properly, a bumper was changed brand new and wasn't installed properly. when I asked them to fix it. They said that was the best they could do!!! when insisted and reported incident to my insurance. Then dealer came back saying we have to replace other parts: new clipper...Insurance agreed, part changed by dealer, result didn't resolve the issue at all, it made it worse. Complained again to the insurance and the Dealer Office Manager. Dealer, replied that we need to change other parts, fender and head light!!! It made me just wonder the number of assessments done, yet just discover the new parts need to be replaced...Although I took my car to this dealer for repairs few times, one of a previous paint work color didn't match, yet they deliver the car as work completed...Brief make sure if you are unaware and you deal with them to check everything before you pick up your car. When dealt with office Manager, he had no customer service skills, nor was able to set a meeting to look closely at the issue, he just supported the collision tem and requested to pay additional money for the new parts...By this time it was already couple of months with no proper resolution. The mystery that this guys have no professionalism and no common sens, I found their request to change other parts is senseless. I re-contacted my insurance who almost about to believe the dealer, until I got a new insurance appraisal who checked the car in person and sent me off to another body shop. Amazingly, the new body shop agent after inspecting the car told me simply that Toyota dealer didn't put an original bumper in my car and used an after market bumper that's why they couldn't fix it properly!!! Insurance agreed to replace my bumper with the new body shop and issue was fixed. End of story. I let you think and reflect before you hand your keys over to unprofessional people claiming to be the best. More

Excellent customer service from Jeanneth Lagman Had been visiting the Scarborough Toyota for many years now and I'm always very happy with the friendly and excellent service I get from Jeanneth. S Had been visiting the Scarborough Toyota for many years now and I'm always very happy with the friendly and excellent service I get from Jeanneth. She is very honest with her suggestions on what needs and what does not need to be done with my car and I have developed a long lasting trust that is why I continue to replace my car with only the Toyota brand as I know I can depend on Jeanneth to look after all of my car's needs. Bravo Jeanneth and hope you stay at Toyota for as long as possible as you are the reason why I had been a longtime customer. More

Excellent service I usually have my servicing done at Don Valley North, but I've decided to change and switch all my servicing with Joshua. He never pressures me and th I usually have my servicing done at Don Valley North, but I've decided to change and switch all my servicing with Joshua. He never pressures me and the service he recommended was excellent. I now have my winter tires stored at Scarborough Toyota. I want to purchase a new vehicle next year and have asked Joshua if he would also be my salesperson. I will approach him next year. More

Always Great and Friendly Service The team at Scarborough Toyota have taken amazing care of my vehicle over the years, making sure it is safe and reliable on the road. I drive a lot an The team at Scarborough Toyota have taken amazing care of my vehicle over the years, making sure it is safe and reliable on the road. I drive a lot and they make great recommendations without pushing my budget. More

Awesome and excellent service Long driving everyday! Thus; oil change maintenance is mandatory. I've always coming for oil change maintenance on this location because of quick serv Long driving everyday! Thus; oil change maintenance is mandatory. I've always coming for oil change maintenance on this location because of quick service. Not only that, a very cool and calm spirit (like a lamb), a Filipino advisor who talk harmlessly makes a hard day enlightened. How will I not come back! More

An extremely Kind and helpful man! Best experience. An Amazing person who really take care of his clients!! I usually preferred this location for Service of My Camry! Totally satisfied... Best of Luck f An Amazing person who really take care of his clients!! I usually preferred this location for Service of My Camry! Totally satisfied... Best of Luck for everything More