Scarborough Toyota - Service Centre

Professional and Friendly Customer Service I just had a maintenance service on my car on Thursday. Jason Ells was the Service Representative. He was friendly and extremely professional. My car I just had a maintenance service on my car on Thursday. Jason Ells was the Service Representative. He was friendly and extremely professional. My car required some service and I was at the Service Centre for about 4 hours. Jason's communication with me throughout the process was excellent, making sure that I was informed about the status of the repairs and that I was comfortable throughout the wait. He made every effort to make sure that my car was ready at the specified time because I had to pick my Granddaughter up from school. He contacted me immediately when extra repair was required and outlined the details of the repair along with the projected cost (the final cost was actually around $100 less than expected). So far, my car is driving much better. A few of the things that I had specifically inquired about (e.g. tires, hybrid battery, wipers) did not require repair at this time. Thanks Jason, for being so helpful and accommodating. More

Favourite dealership Very fast service. Reasonable prices. All staffs from sales to service are very friendly. The dealership is very cleaned and well maintained. Lots of Very fast service. Reasonable prices. All staffs from sales to service are very friendly. The dealership is very cleaned and well maintained. Lots of amenities to keep you comfortable while your vehicle is being serviced. More

Met the company's 3C and above for Joseph Yung I know Joseph for over 20 years! I drive a 97 Toyota Rv4 and a 99 VW jetta, Joseph is an honest, sincere person and an expert in general knowledge of I know Joseph for over 20 years! I drive a 97 Toyota Rv4 and a 99 VW jetta, Joseph is an honest, sincere person and an expert in general knowledge of auto trouble shoot! On Sept 16,this month, I brought my VW servicing my Jetta window regulator, Joseph did me a favor despite its an European car but he protects the company's interest to provide the best service to the customer and company's 3C image! His work ethics shows that he is serious in business and most of all he gets the work done nicely! Why I am so impressed because a mechanic Ryan did work on the window regulator even before his leg injury but found that I need parts so my son ordered it from ebay so I took the parts to Joseph after parts arrival. Ryan continue working for my vw despite his leg injury, I feel sorry for Ryan that day but you see under good management, it's a team work, good leader, good manager, good service adviser, good mechanics are vital to the company's image and success! I saw how hard Joseph works, trying to get balance of his daily heavy work load and take care of customer's needs and co-ordinates with the mechanics! It's not easy! I witness Ryan having some difficulties in putting back the window regulator due to his leg injury, then, a mechanic Wilson came to help, both work together like brothers in a family! Really appreciate the training they have, and finally they got it done despite they ran into something new to them but they took the challenge and fixed it! Again excellent work ethics! Thumbs up! I report to you that I find the top management should know who are the ones did a good job behind the curtain! This is not my only experience but all these years! This time Joseph, Ryan and Wilson should deserve a credit in their performance in servicing a faithful customer like myself! In the future if you want to contact me, my email address is :- jameshcwong@hotmail.com, I would be pleased to answer any questions you might have. Once again thanks for the excellent 3C company's commitments! Keep up the good work! By the way, I like to have my breakfast/lunch in your Eglinton's Betty's cafe while servicing my vehicles, it's clean, pleasant and the food is great! Betty did a good job in keeping places clean and tidy! Credit goes to good management and staff! Best to all, regards, James WongI know Joseph for over 20 years! I drive a 97 Toyota Rv4 and a 99 VW jetta, Joseph is an honest, sincere and an expert in general knowledge of auto trouble shoot! On Sept 16,this month, I brought my VW servicing my Jetta window regulator, Joseph did me a favor despite its an European car but he protect the company's interest to provide the best service to the customer and company's goal that carries out the company's 3C image! His work ethics shows that he is serious in business and most of all he gets the work done nicely! Why I am so impressed because a mechanic Ryan did work on the window regulator even before his leg injury but found that I need parts so my son ordered it from ebay so I took the parts to Joseph after parts arrival. Ryan continue working for my vw despite his leg injury, I feel sorry for Ryan that day but you see under good management, it's a team work, good leader, good manager, good service mechanics are vital to the company's image and success! I saw how hard Joseph works, trying to get balance of his daily heavy work load and take care of customer's needs and co-ordinates with the mechanics! It's not easy! I witness Ryan having some difficulties on putting back the window regulator due to his leg injury, then a mechanic Wilson came to help, both work together like brothers in a family! Really appreciate the training they have, and finally they get it done despite they ran into something new to them but they took the challenge and fix it! Again excellent work ethics! Thumbs up! I report to you that I find the top management should know who are the ones did a good job behind the curtain! This is not my only experience but all these years! This time Joseph, Ryan and Wilson should deserve a credit in their performance in servicing a faithful customer like myself! In the future if you want to contact me, my email address is :- jameshcwong@hotmail.com, I would be pleased to answer any of the questions you might have. Once again thanks for the excellent 3C company's commitments! Keep up the good work! By the way, I like to have my breakfast/lunch in your Eglinton's Betty's cafe while servicing my vehicles, it's clean, pleasant and the food is great! Betty did a good job in keeping places clean and tidy! Credit goes to good management and staff! Best to all, regards, More

Friendly helpful service Anwar was very courteous and helpful each time I've brought the car in for service. When I questioned the operation of the back up camera he was able Anwar was very courteous and helpful each time I've brought the car in for service. When I questioned the operation of the back up camera he was able to assure me that it was properly aligned. I had been experiencing difficulty with the cameras and wondered if the alignment was out of kilter. More

Excellent Friendly and positive attitude. He cares about clients. I am very happy with him. I was with my car there today his smile will bring more clients. Friendly and positive attitude. He cares about clients. I am very happy with him. I was with my car there today his smile will bring more clients. More

Always a very professional, friendly, caring environment. Jeanneth has been my servicing advisor for over 15 years, she has always been very professional, helpful, understanding,caring, and looking after my b Jeanneth has been my servicing advisor for over 15 years, she has always been very professional, helpful, understanding,caring, and looking after my best interest as a customer. She is one of the main reasons i keep returning to the dealership and continue to own a Toyota vehicle. More

Oil change They spent only 20 min to change the oil and do all the checks. Julia Lagman the express service advisor is a very nice lady and she helps me a lot. T They spent only 20 min to change the oil and do all the checks. Julia Lagman the express service advisor is a very nice lady and she helps me a lot. The coffee shop is a very nice place. Thanks More

Excellent Service I have been going to Jeanneth for various years and I know that I can always trust her with my car. My car has been passed down from my mom and it sti I have been going to Jeanneth for various years and I know that I can always trust her with my car. My car has been passed down from my mom and it still runs in excellent shape because of the care and service that Jeanneth always provides. I will definitely recommend her. More

Philip customer service Had to take my car in a week ago, 19th August. was very pleased how Philip handled the problem, very knowledge and helpful. Had a flat tire Had to take my car in a week ago, 19th August. was very pleased how Philip handled the problem, very knowledge and helpful. Had a flat tire More

Went to fix the damage of my 2014 Toyota Venza Very nice people great customer service will go there again for any service. The prices to fix the car is great, work done very well. Very nice people great customer service will go there again for any service. The prices to fix the car is great, work done very well. More