Scarborough Toyota - Service Centre

I’ve been going to Toyota for the past 8 yrs and have dealt with Jay Ells. Jay provides exceptional service, he is always pleasant to talk to and always greats customers with a smile. He has provided me dealt with Jay Ells. Jay provides exceptional service, he is always pleasant to talk to and always greats customers with a smile. He has provided me with sound advise in a couple of circumstances , once when I purchased winter tires and another time when I was looking into financing a car. If you need professional expert advise Jay is the one you need to see. More

Service maintenance I am happy of Phillip Mineque and Daniel for the warm explanations during my visit yesterday 09-28-19. I left the place with peace of mind and content I am happy of Phillip Mineque and Daniel for the warm explanations during my visit yesterday 09-28-19. I left the place with peace of mind and contentment and I will look forward in seeing to them for my next appointment. Keep up the good work guys. Thank you Prescila Cabelin More

Helpful Ensures car gets the right and efficient service. Provides sensible advice. Constant reminder of upcoming maintenance service for my vehicle. Approach Ensures car gets the right and efficient service. Provides sensible advice. Constant reminder of upcoming maintenance service for my vehicle. Approachable staff and listens to concerns. More

i went to service my car Joseph is a very nice person he is very help full and his service is very satisfactory during my visit he did excellent job i recommend him well Joseph is a very nice person he is very help full and his service is very satisfactory during my visit he did excellent job i recommend him well done More

Customed Service Review Philip is a very friendly individual and very helpful. His customer service has been very satisfactory during every visit. Overall I am very impressed Philip is a very friendly individual and very helpful. His customer service has been very satisfactory during every visit. Overall I am very impressed with his service. More

Excellent service Had our oil change and Julia was accommodating and helpful. I didn’t wait that long and it was not so busy. Keep it up! Had our oil change and Julia was accommodating and helpful. I didn’t wait that long and it was not so busy. Keep it up! More

took extra step in helping customers, achieved company image On Sept 16, I had a window regulator problem on my VW jetta, despite it's an European car, Joseph protects the company's image and took me in to fix t On Sept 16, I had a window regulator problem on my VW jetta, despite it's an European car, Joseph protects the company's image and took me in to fix the problem. His work ethics shows that he is serious in business and at the same time he protects and carries the company's 3C ie commitment, care and confidence! I know him for many years and this is not the first time he did a good job in balancing his heavy daily work loads, his co-ordinates with his co workers, mechanics, and understanding customers needs! Thumbs up! Joseph, keep up your good work! You deserve more than 5 stars! Excellent skills in handling customers and understanding each customer's needs! James Wong (Scarborough) More

They took my money but they did not send the parts I ordered part from Scarborough Toyota a month ago. The electronic invoice that I got says parts will be delivered in 10 days. Now it is 4 weeks past I ordered part from Scarborough Toyota a month ago. The electronic invoice that I got says parts will be delivered in 10 days. Now it is 4 weeks past and I have not received anything no even a tracking number. I call 4 times they telling me to send emails. I did sent 3 emails I got no replies from Scarborough Toyota. Again they took my money and they did not send me any parts. More

Professional and Friendly Customer Service I just had a maintenance service on my car on Thursday. Jason Ells was the Service Representative. He was friendly and extremely professional. My car I just had a maintenance service on my car on Thursday. Jason Ells was the Service Representative. He was friendly and extremely professional. My car required some service and I was at the Service Centre for about 4 hours. Jason's communication with me throughout the process was excellent, making sure that I was informed about the status of the repairs and that I was comfortable throughout the wait. He made every effort to make sure that my car was ready at the specified time because I had to pick my Granddaughter up from school. He contacted me immediately when extra repair was required and outlined the details of the repair along with the projected cost (the final cost was actually around $100 less than expected). So far, my car is driving much better. A few of the things that I had specifically inquired about (e.g. tires, hybrid battery, wipers) did not require repair at this time. Thanks Jason, for being so helpful and accommodating. More

Favourite dealership Very fast service. Reasonable prices. All staffs from sales to service are very friendly. The dealership is very cleaned and well maintained. Lots of Very fast service. Reasonable prices. All staffs from sales to service are very friendly. The dealership is very cleaned and well maintained. Lots of amenities to keep you comfortable while your vehicle is being serviced. More