Scarborough Toyota

Joseph Yung is approachable, kind, patient and explain it the maintenance service details as best as he could. the maintenance service details as best as he could. More

I just got my renewed leased car this month and Mr. Santiago has helped me go through the process of getting a car. His excellent customer service skill, product knowledge, and was able to satisfy my c Santiago has helped me go through the process of getting a car. His excellent customer service skill, product knowledge, and was able to satisfy my car needs. The 2023 RAV4 is awesome, I couldn't be happier with my new car. More

I had my 2020 highlander serviced today, August 1, 2023. I have Shafik Jaffer as my advisor on this visit. I have nothing but praise for the way he handled my visit. He was respectful and prompt. The servic I have Shafik Jaffer as my advisor on this visit. I have nothing but praise for the way he handled my visit. He was respectful and prompt. The service only last for about 35 minutes and everything was done including washing the car. Thank you very much Shafik. Oh, and I don't have to pay anything on this visit. Thanks again!! More

I had a great experience doing business with Lito Santiago. He assisted me in purchasing a pre-owned Tacoma. I have been in many dealerships and I will honestly say that his way of dealing with custo Santiago. He assisted me in purchasing a pre-owned Tacoma. I have been in many dealerships and I will honestly say that his way of dealing with customers stands out among others. Straight to the point, no xx, he will tell every information you need to know as a customer. Communication is superb with Sir Lito. He will respond to calls, SMS, and emails promptly and, he keeps you posted and updated all the time. Very commendable service. More

Terrible person, lied about paying off the car loan early so he can keep his commission. Sold me a faulty car and stopped responding to my messages so he can keep his commission. Sold me a faulty car and stopped responding to my messages More

Came into the dealership couple of days ago looking to purchase a car. The sales employees sat and chatted with eachother for over 25 mins while I waited to be helped. Eventually I went back to the recept purchase a car. The sales employees sat and chatted with eachother for over 25 mins while I waited to be helped. Eventually I went back to the receptionist desk to ask if anyone would be helping me, to which Mya Bandakji responded, "oh, you don’t have an appointment so you have to wait". Never once was I told I had to have an appointment be helped. Nobody said hello or welcome when I walked in because everyone was busy chatting with their own staff. Anyways, I left and will definitely be dealing with a different Toyota dealer. Please reach your staff manners because we are the reason why your business runs. More

Staff are friendly and helpful especially Jeanneth, who always help and assist us every time we visit the place and their service is great. always help and assist us every time we visit the place and their service is great. More

Just got home with my new RAV4XLE. What an experience that we had with an absolutely amazing salesperson Mohamed Al-Tawil . We were amazed with his interpersonal skills. He greeted us What an experience that we had with an absolutely amazing salesperson Mohamed Al-Tawil . We were amazed with his interpersonal skills. He greeted us with a huge smile and sat us down to find out exactly what kind of car we were looking for and ensure us that he has our best interest in mind. He sold us a car in two hours. He is caring charming and and natural with interpersonal skills. Scarborough Toyota, Mohamed definitely is a huge asset to your company. My husband and I are hoping to have same kind of caring service with the service department in the future. More

I ordered Toyota supra MT A91 on January the 4th of this year and this Agent Mr Abbas promised me to have this unit with in 3-6 months or earlier. Unfortunately, with in the range of 6 months he never hesit year and this Agent Mr Abbas promised me to have this unit with in 3-6 months or earlier. Unfortunately, with in the range of 6 months he never hesitate to call me and tell me what is happening to the unit I ordered. One time i called him and ask for update and quoted that the production is finished and by late June or July the car is ready and i can drive it and enjoy the summer. He had a sweet talk and very persuasive words. I called again by end of June and ask what is the update of the car and here he quoted that the production was stop and 2024 are starting to be produced. He told me to have this car by end of fall. I was pissed and upset because during that time I spent thousands to fix my garrage to house my Supra and its all lie. Mr. Abbas, don't promise if you are not sure. This is not a low end car. More

Purchase new 4Runner arrived at scheduled time for pick up sales person not around left standing for 45 minutes, vehicle not ready not washed or PDI performed. Accessories not installed. Two weeks later up sales person not around left standing for 45 minutes, vehicle not ready not washed or PDI performed. Accessories not installed. Two weeks later trying to get update on accessories 4 days of leaving voicemails and messages to call me with update, no returned call. Asked for manager was told will call by end of day, guess what no call!! Worst buying car experience in my life! Customer service is apparently their core value I have yet to see it! Sales manager rude telling me he will cancel deal on me due to their negligence! Stay away from this place!!! Woodbridge Toyota they know customer service! More