Scarborough Toyota

Just want to share my experience with Lito Santiago, had a Rav4 before and need trade to Highlander because needs a bigger car. He help me to get the car that i want and gave me a great deal with a good ser a Rav4 before and need trade to Highlander because needs a bigger car. He help me to get the car that i want and gave me a great deal with a good service. I highly recommend Lito Santiago such a nice person and easy to deal with. Thank you so much Lito for all your help now i’m enjoying my highlander. such a good experience dealing with you. More

Dirk and Damien were so disrespectful, they only care about getting a sale and not the customer's satisfaction. Do not ever visit Toyota Scarborough. I was unhappy with a car that I placed a deposit for about getting a sale and not the customer's satisfaction. Do not ever visit Toyota Scarborough. I was unhappy with a car that I placed a deposit for and they refused to refund the deposit. I will never recommend this location to anyone, the customer service at this location is horrible. More

Terrible service The receptionist is incompetent, Terrible service The receptionist is incompetent, doesn't know what she's doing. Been given the run around. Staff sct like they don't want to help Terrible service The receptionist is incompetent, doesn't know what she's doing. Been given the run around. Staff sct like they don't want to help you. They take one look at you and if yiu don't "fit" the part they won't help you More

Damien helped me to buy my 2020 toyota Rav4 in November 2019 I recommend Damien to anyone who is looking forward to buy a Toyota. He is well experienced. This is my second vehicle I bought through him. I recommend Damien to anyone who is looking forward to buy a Toyota. He is well experienced. This is my second vehicle I bought through him. More

Jeanneth Lagman is always the best advisor, thank you so much Jeanneth for looking after me and my baby! Every time i go for service i am confident that my “baby” is in good hands. A BIG thank you too to th much Jeanneth for looking after me and my baby! Every time i go for service i am confident that my “baby” is in good hands. A BIG thank you too to the technicians that look after my “baby” More

Pauline ‘s attention to myself and my wife was second to none! It’s why we have bought cars from her for 20 years! Please don’t retire Pauline! none! It’s why we have bought cars from her for 20 years! Please don’t retire Pauline! More

Best car maintenance and advice I have been a loyal customer of Scarborough Toyota for 15 years. I never had any major problems with my car since I purchased my 1st of 3 Rav4's fro I have been a loyal customer of Scarborough Toyota for 15 years. I never had any major problems with my car since I purchased my 1st of 3 Rav4's from them. Jeanneth always looked after my cars' maintenance and I don't deal with anybody, whenever possible, but only Jeanneth. I have full confidence in Jeanneth that my car will be in the best shape after getting advice from her for services to be performed. She is very polite, customer service oriented and deal with clients in a professional manner and most of all, "service with a smile". I would not hesitate to refer Jeanneth to all my friends and acquaintances. Keep us the good work Jeanneth. More

We find that all of them are very friendly.They assigned Lito Santiago as our advisor and i’m glad to be assisted by him.He’s very approachable and answers all my questions even during his days-off.My husba Lito Santiago as our advisor and i’m glad to be assisted by him.He’s very approachable and answers all my questions even during his days-off.My husband and I were guided properly during the whole process.Thank you Lito and Toyota family! More

Amir is very friendly and his service is excellent. I am very much impressed with his work and will refer my friends for Scarborough Toyota. very much impressed with his work and will refer my friends for Scarborough Toyota. More

First time buying a car and it exceeded my expectations! Friendly greeting, and didn't have to wait long to get started with my test drive. Shaizad was my salesperson and he was incredibly professional, pat Friendly greeting, and didn't have to wait long to get started with my test drive. Shaizad was my salesperson and he was incredibly professional, patient, trustworthy, and friendly. Ended up having a positive experience negotiating the price of a 2017 Used Rav4 and am happy with the purchase. The Sales Manager, Dave, made himself available to talk through the negotiation and it was a nice touch to meet him. When we got to financing, there was no pressure to purchase any Extended Warranty but I ended up getting some any way. I was presented with 2 options for extended warranty at the time, but when I got home I discovered that there was 3 other options that were never discussed. Turns out that the 2 presented were the best options any way, but I would've liked to have known about ALL of the options so that I could make the best decision for myself. I like to know all of my options. At delivery, Hassan was kind enough to take out some time to clarify why the other options weren't discussed, and that helped resolve my concerns about not getting all of the info, initially. Delivery was smooth and Shaizad went through every detail and answered all of my questions, again, with patience and grace. Finally, at my request, I was able to speak with Justin, the GM, to pass on my praise for the work that the people at Scarborough provided. A+ More