Scarborough Toyota

I purchased a Corolla from Paul. Many of my friends had purchased their vehicles from him and recommended I do the same. I was impressed with the purchase as he and his manager worked to get me the best op purchased their vehicles from him and recommended I do the same. I was impressed with the purchase as he and his manager worked to get me the best options for the money. I shopped around prior to going to see Paul to make sure I had comparative rates. I have found that people sometimes use referred customers to make greater margins, but it did not happen here. I did not require haggling as the prices he offered were well below what my investigation turned up. The Corolla was probably one of the best cars I ever owned. It was easy to drive and required little service. Paul would even make a point to look after me if he saw me in getting service. The service team was excellent and always went above and beyond and was not like many North American dealerships, with inflated prices and unrequired fluid and service charges. My overall experience was excellent and I have always recommended Paul and Scarborough Toyota to anyone that may be looking for a vehicle. Steve N More

Jeanneth always shows great customer service and provides us great advice for on the spot or future services for my vehicle. I am impressed with her knowledge about Toyota vehicles. My son and I always have us great advice for on the spot or future services for my vehicle. I am impressed with her knowledge about Toyota vehicles. My son and I always have a great experience when we run into Jeanneth. Lito has been great towards my son and I as well before, during and after the purchase of our 2012 Toyota 4runner. We have great conversations while my vehicle is being serviced and Lito always is kind and respectful. I appreciate both Jenneth and Lito for their amazing customer service and through their actions, giving me the sense that Toyota will always bring out the best for their customers. More

Thank you Gord for excellent service. As a Real Estate Professional I need my vehicle in good working order to serve my clients and you deliver that all the time. Yuriy Balko. Sales Representative Ro Professional I need my vehicle in good working order to serve my clients and you deliver that all the time. Yuriy Balko. Sales Representative Royal LePage terrequity realty. More

Not only does Jeanneth take care of my husband and I when we service our Yaris and Highlander, but now our children our getting oil changes for us, and one daughter has her own Yaris that requires occasional we service our Yaris and Highlander, but now our children our getting oil changes for us, and one daughter has her own Yaris that requires occasional service. Time and time again, Jeanneth manages to fit us in, and accommodate our needs, always treating us with courtesy and respect. She is truly an asset to this dealership. More

We bought 2014 Toyota Venza and the consultant was so polite and answered all our questions. Scarborough Toyota is the best place to buy a car. We are happy to have a good consultant like Ray. polite and answered all our questions. Scarborough Toyota is the best place to buy a car. We are happy to have a good consultant like Ray. More

We were looking for a new vehicle and had because of the We were looking for a new vehicle and had because of the amount of driving we do going back and forth to the city every day had decided on a Matrix We were looking for a new vehicle and had because of the amount of driving we do going back and forth to the city every day had decided on a Matrix just not sure which model. Damien was very helpful in helping us make the decision. We took a few for a test drive and made our decision from there. Super salesman! We have since brought in our vehicle for service and it is so nice to be able to go online and book your appointment. I was also having some trouble with the latch on the remote for the trunk and we were able to come up with a workable solution in the meantime. Very pleased with the level of service at Scarborough Toyota as well. All around great experience More

Mike Macdonald deserves some sort of recognition or promotion. I have been dealing with him for a few years now and I hope you realize what an ambassador you have in Mike for his TRUE customer service promotion. I have been dealing with him for a few years now and I hope you realize what an ambassador you have in Mike for his TRUE customer service skills. Very honest and trust worthy guy and a real gem for your dealership. Please recognize his passion to always satisfy the customer. He is the answer to growing your business. More

Don’t trust any of these shady Toyota salesmen from Scarborough Toyota. I made a special trip to Toronto from Sarnia to see at 2010 Tundra I saw on their website. The truck wasn’t even there. One of th Scarborough Toyota. I made a special trip to Toronto from Sarnia to see at 2010 Tundra I saw on their website. The truck wasn’t even there. One of the employees had taken it away for the weekend. What a way to rack up kilometers, eh? I got the salesman’s number and we picked another day for me to come and check it out. That was today. I got out of work early – losing two hours pay – and he asked that I call him before I left to confirm my 6:00 pm appointment with him. An hour into my drive, he calls my cell phone to tell me that another customer was looking at the truck currently and just put a deposit on it. First come, first serve is the most ridiculous excuse I have ever heard when I had an appointment with that truck. Don’t you think I’m serious about this truck if I am driving 3½ hours to see it? You may have sold the truck, but you lost a customer. Any good businessman would know that it costs more to gain new customers than to maintain old ones. This specific Toyota dealership has ZERO integrity and doesn’t care about customers, just MONEY. Definitely NOT worth the drive. All the better, though, I’ll continue to drive my 2010 Honda Civic around, proudly. More

Hi guys, As usual when putting in an offer and using a Hi guys, As usual when putting in an offer and using a trade-in, it's always hit and miss whether a dealer will offer true value for the vehicle. Hi guys, As usual when putting in an offer and using a trade-in, it's always hit and miss whether a dealer will offer true value for the vehicle. In my case, they offered me only 10% of the total value in the Kelley Blue Book. They trot out reasons (excuses) and try to make it sound like the Kelley Blue Book isn't valid because it's a US-based tool. They advertise that they pay top dollar on trade-ins, but I think in this case, they didn't want to mess with their margins on a Prius C. Sad thing is, they would have turned around and sold my car, for which they were offering only $500 for over $4000. This is based on listings for the same car with the same mileage in the area on multiple dealer sites. So if you've got a trade-in, don't believe their hype! These guys won't offer anywhere near top-dollar. My local Honda dealer offered my 6 times more for the exact same car, so buyer beware. These guys had a solid chance to change a Honda guy into a Toyota guy (they have more hybrid options - sorry Honda) but they played the lowball card instead. Good luck in your trade-in travels! More

Pauline was friendly funny and helpful with helping with my purchase. I received the best deal an way surprised by the follow up calls to see how my truck is working for me. She was a great help and would my purchase. I received the best deal an way surprised by the follow up calls to see how my truck is working for me. She was a great help and would recommend her to friends. More