Scarborough Toyota

I wanted to express my sincere appreciation of one of your sales staff, Pauline Kamen, and the dealership where she works, Scarborough Toyota. I've been a repair customer there for several years, and act your sales staff, Pauline Kamen, and the dealership where she works, Scarborough Toyota. I've been a repair customer there for several years, and actually bought my previous Corolla there in 2002. A few weeks ago, bought a 2010 Yaris through Ms. Kamen, and she was professional, kind and a delight to deal with. I should point out that I did not know her prior to this, and was put in touch with her presumably at random by the receptionist. I would far prefer a root canal to shopping for a car (and yes, I've had eight root canals, so I know whereof I speak!). Ms Kamen really listened to learn what I wanted. She was also patient and helpful in laying out the options, and as I test-drove several cars and weighed the pros and cons. She put thought and effort into helping me find the right car, and after the sale, she called several times to make sure I was happy with my Yaris. There was never any pressure, and Ms Kamen spent a lot of time running around outdoors on a brutally cold day to bring cars to the door for me to try! And now about the dealership: I have never experienced anything but courtesy, professionalism and kindness, from Mr. DeCastro through the service advisors and the shuttle drivers. I am severely mobility-impaired, and the staff go out of their way to save me steps, without ever making me feel pitied. The shuttle drivers are infinitely patient during my struggles to get into and out of the bus. More

Jahangir Alam was by far the very best sales rep I have ever experienced in my life. I haveno benefit in saying this but he was truly amazing when he dealt with my father in buying his car. I know my dad, ever experienced in my life. I haveno benefit in saying this but he was truly amazing when he dealt with my father in buying his car. I know my dad, he is very difficult to deal with at times but Jahangir was soo patient and helpful I was really surprised. If anyone ever needs a car go to him More

“I cannot say enough about the quality of service I received from Mr. Derek Browning. Hence my 5+ rating in all areas. I have leased two vehicles with Derek. In 2009 a Black Rav4 Limited and recently a received from Mr. Derek Browning. Hence my 5+ rating in all areas. I have leased two vehicles with Derek. In 2009 a Black Rav4 Limited and recently a 2012 Pearl White Rav4 Limited. Each time Derek went above and beyond to meet my expectations. Each experience was pleasant. Derek's attention to detail, customer satisfaction, and his friendly demeanor really made all the difference for me and my decision to lease my second vehicle with Toyota. Derek is the reason I keep coming back to Toyota because I know I can count on him to deliver! He really is great at what he does. He is conscientious and he works hard to keep his customers satisfied and coming back. I can say this because I am a very happy and satisfied customer and I have been coming back. Keep up the great work Derek”. Lindy More

I was looking for a specific vehicle and your internet chat option aloud me to get quick and detailed info from Derek Browning instantly. I received an email with the answers to all of my quesitons. I the chat option aloud me to get quick and detailed info from Derek Browning instantly. I received an email with the answers to all of my quesitons. I then Spoke to Derek over the phone, he gave me a little more info on the vehicle and the Deal was done.. I've never had better buying experience in my life... Quick to the point. I arrived via train from Ottawa on Friday Morning, I had indicated to Derek that I didnt have much time and needed to get back on the road to ottawa by 11;00 am. I arrived at the dealership at 10;15 and was out the door with a detailed overveiw of the vehicle by 10;45... Amazing... Derek was informational, to the point and very professional. I run sales team of 6, and would hire him in a heart beat. Thanks again for such a great buying experience. Adam Smith More

I bought a Toyota RAV4 from Derek, he is a very polite, truthful and experienced person whom I have recommended to many of my friends. truthful and experienced person whom I have recommended to many of my friends. More

Good customer service. Deal with reasonable price with Good customer service. Deal with reasonable price with extra free services. Free rust proof and car wash every Saturday. 0% interest for 6 years a Good customer service. Deal with reasonable price with extra free services. Free rust proof and car wash every Saturday. 0% interest for 6 years and minimum monthly payment . This is best for low income people to buy new vehicle. More

My wife Becky and I discovered Scarborough Toyota about six years ago while we were out car shopping along the Eglinton strip. We wandered in and out of the various dealerships kicking tires. It was amazin six years ago while we were out car shopping along the Eglinton strip. We wandered in and out of the various dealerships kicking tires. It was amazing to experience the different levels of customer accommodation. Some of the dealers totally ignored us as if we had to take a number to be served, (we didn't stay long) others were trigger happy for a sale. We have always had a respect for Toyota as a brand, (our friend's Corolla had over 400,000 kms on it and still ran great) and after looking at some of the new models that attachment grew. Derek Browning earns a platinum star because he did a great job in addressing all of our buying or leasing options, and as a result we left with a Toyota Yaris for my wife Becky. We were very happy with the Yaris and soon returned and added a Matrix for myself. I remember the day, Becky and I walked in and told Derek, "We want the black one over there." It was that simple. "Would you like to test drive it first?" Derek asked, "No, it's fine, let's look at options!" Within the hour we were on our way having added a new Matrix to the family. Derek Browning is assuring and makes us feel confidant that our decisions are sound ones. We trust Toyota and we trust Derek, so much in fact that I sent my brother Claude to see Derek last month. He (Claude) was curious about getting a new car next summer, so I advised him to check out the Toyota line. Sure enough, an hour with Derek and Claude left with a brand new Toyota Rav 4. (which is most likely my next ride!) Derek is a guy with confidence you can believe in and trust! These cars will be passed like heirlooms to our kids as our Toyota family grows. In closing, a platinum star also goes out to your financing department! I recently bought out the lease on the Matrix, and I have to say the Toyota finance guy was super in getting me a great rate on my loan! Thank You Toyota, and Thank You Derek Browning! Dominique and Becky Boucher More

Nice dealership, always seemed to do work on my old truck that was needed. Time came for a new vehicle so I asked Paul Morton to help me out. He waited until a good fit came around. He wasn't trying to sel that was needed. Time came for a new vehicle so I asked Paul Morton to help me out. He waited until a good fit came around. He wasn't trying to sell me everything on the lot. As it turns out, he contacted me with the right vehicle the first time! He made my effort of searching for a vehicle into "turn key" and efficient process. At the same time, he went above and beyond to get me there, get my truck in my name and get me on the road. Keep up the good customer service! Craig More

After an exhausting day of visiting several dealerships in Toronto I stumbled upon Scarborough Toyota on my way home. Upon arriving I was greeted by reception and then introduced to Manny. He greeted me an in Toronto I stumbled upon Scarborough Toyota on my way home. Upon arriving I was greeted by reception and then introduced to Manny. He greeted me and proceeded to ask me questions about my needs. I broke down everything I wanted and introduced me to the Corolla. I went for a test drive and I loved it. I sat down with him to go over the numbers and picked up the car 2 days later. I have NEVER experienced such amazing customer service in my life. Manny is professional, knowledgeable, approachable and genuinely caring. He followed up with me throughout the whole process and I could not be happier. I have no problem referring anybody I know to Manny because I know he will take good care of them. More

The expericience was first class all the way through. It was a great deal and a enjoyable time for me. Bob was professional and very helpful in making sure I understood every thing about the truck . I will was a great deal and a enjoyable time for me. Bob was professional and very helpful in making sure I understood every thing about the truck . I will deal with Bob again. More