Scarborough Toyota

Thank you Abbas Abbas Sumra is a very diligence person. he gave a useful advice for me. i am so happy with his customer service. Scarborough Toyota has good dealers & Abbas Sumra is a very diligence person. he gave a useful advice for me. i am so happy with his customer service. Scarborough Toyota has good dealers & vehicles. More

Dealer backed issues identified with used vehicle Within days of purchasing a used 2010 Toyota Highlander from Scarborough Toyota Scion, the tail gate closing mechanism literally fell apart in my hand Within days of purchasing a used 2010 Toyota Highlander from Scarborough Toyota Scion, the tail gate closing mechanism literally fell apart in my hands. Upon further inspection, the mechanism appeared to have been "patched" together for sale purposes. After running through the sequence of events with with John Sediq, Pre-Owned Sales Manager, we brought the vehicle in to Scarborough Toyota Scion for further inspection. The staff took pictures of the tail gate area and told me they would never have sold the vehicle to me in this condition had they known about the defective tail gate closing mechanism. They promptly ordered the parts to repair it (including an entirely new tail gate as this was identified as the best way to fix properly and permanently vs. a less long term solution) and were able to accommodate fitting my vehicle in for servicing while I was in town (as I live a considerable distance away), completing ALL of the body work within one day to limit any further inconvenience caused to me. When the vehicle was returned to me, it had been detailed completely and I felt like I was getting into a new-to-me vehicle once again! When I got home, I realized that the back carpeting and mats were not in the vehicle. John Sediq promptly located the missing mats and promptly shipped them to me, again, limiting any further inconvenience to me. John did a wonderful job helping me to resolve this issue that had been passed on from the previous owner. His customer service was top rate and I would definitely recommend him as well as Scarborough Toyota Scion! More

Benjamin We recently purchased a 2014 toyota sienna and our first time to own a brand new car.Lito Santiago was referred by a friend because of his exceptional We recently purchased a 2014 toyota sienna and our first time to own a brand new car.Lito Santiago was referred by a friend because of his exceptional knowledge about not toyota but cars in general which made it easy for us to trust his judgment. He is not the typical salesman who would pressure his clients into making a decision right away. Overall, we had a pleasant car buying experience and would highly recommend Lito Santiago and Scarborough Toyota to anyone of our friends and relatives! More

My experience with Toyota I purchased my Toyota Corolla from Derek Browning several years ago and it was the best decision ever I made as I am still driving the car and am very I purchased my Toyota Corolla from Derek Browning several years ago and it was the best decision ever I made as I am still driving the car and am very happy with the services I have been receiving. Derek has been a wonderful support ever since the day he helped me purchase my car. From day one he has been very professional, approachable and easy to work with. He showed me my options based on my personal and financial preferences. He was very patient and definitely not pushy as some car salesmen may be. He remained in touch to assist me with any car related questions such as auto insurance, upgrades, parts purchases, recommended maintenance etc. and I am very grateful for the way he goes above and beyond. My visits to the dealership are always a pleasant experience as Derek and I have maintained a wonderful, friendly relationship ever since! I highly recommend future clients to get in touch with Derek if they are considering a purchase with Toyota :) More

Great Experience! I am very happy with my choice to purchase my Toyota from Scarborough Toyota because they worked with me to find the car that I wanted, and worked wit I am very happy with my choice to purchase my Toyota from Scarborough Toyota because they worked with me to find the car that I wanted, and worked with me to stay within my budget, answered all my questions in the friendliest and most accommodating manner. Went above and beyond to ensure that I was already an important customer and that I will continue to be a valued customer. I would highly recommend Manuel Da Silva as a sales representative at this dealership because he took the time to make sure I was happy with my purchase and worked with me to get everything I wanted out of my new car. Thanks for the great experience. I am already loving my Yaris! Regards, Amalia Bentivoglio More

She has always been very helpful and genuine in providing customer service. She made sure that everything is done to your satisfaction before you leave the dealership. This shows her dedication in what she customer service. She made sure that everything is done to your satisfaction before you leave the dealership. This shows her dedication in what she does and for that i believe she is a remarkable employee. More

This is my 5th Toyota with the dealership, and I keep going back because of the sales and service support. The staff make me feel like a valued customer and although in this day and age, that expression going back because of the sales and service support. The staff make me feel like a valued customer and although in this day and age, that expression is thrown around a little too frequently, in this case it really applies. If I have a concern, it is quickly addressed, and I'm not left feeling like I'm a thorn in their sides. My customer loyalty as a longer term client is recognized in a variety of ways which include service, repairs, and new purchase support. I would go back to this dealership again even though I have now moved outside the city. More

I was greeted enthusiastically upon my arrival by Kason. He made me feel like a valued customer and confident in the service my camry would receive at a reasonable price. He is a credit to the dealership a He made me feel like a valued customer and confident in the service my camry would receive at a reasonable price. He is a credit to the dealership as he acts in an extremely professional, konwledgeable and courteous manner. I had a very positive experience. More

Gord probably remembers me as girl who came in one Gord probably remembers me as girl who came in one afternoon with the 2010 silver corolla asking for help with installing the wiper blade. He was Gord probably remembers me as girl who came in one afternoon with the 2010 silver corolla asking for help with installing the wiper blade. He was a total help! I was extremely satisfied with his service and can easily see why he is the service manager.Those managerial skills definitely show through.He was kind, to the point and i felt valued as a customer. He was even able to fix my long over due problem with that wind shield spray power. Hopefully, my salt covered car didn't ruin his white shirt dress shirt as he fixed my car himself! I did not go in with the idea of fixing my spray power, just the blade. But he was more than willing to help when i asked about it generally. It is great to know there is still genuine service available out there at dealerships and even managers are able to get on the floor and do the work themselves. Thanks again Gord for the great service. More

Mark Gideon and Ray Sakin helped my youngest son buy his first car: a 10 year old Mazda that had been traded in at the dealership. They were both excellent with him and very respectful of both the sales pro first car: a 10 year old Mazda that had been traded in at the dealership. They were both excellent with him and very respectful of both the sales process (Mark) and the delivery process (Ray). First rate service gentlemen! More