Scarborough Toyota

Mansour at Toyota Scarborough provided outstanding service during my 2021 LE purchase. He was knowledgeable, helpful, and made the process effortless. Highly recommend him for a seamless car-buying ex service during my 2021 LE purchase. He was knowledgeable, helpful, and made the process effortless. Highly recommend him for a seamless car-buying experience! More

I’m extremely thankful for the exceptional service provided by Lito and Sara during my recent purchase of a Toyota Corolla LE upgrade. Lito’s commitment to addressing all my questions and concerns mad provided by Lito and Sara during my recent purchase of a Toyota Corolla LE upgrade. Lito’s commitment to addressing all my questions and concerns made the entire process seamless and hassle-free. His professionalism and attention to detail were impressive, and I appreciate how efficiently everything was handled. Thanks to their dedicated efforts, I was able to bring home my car with ease. If you’re looking for an outstanding car-buying experience, I highly recommend this amazing team! More

Worst dealership I have ever been to. Awful customer service. They don't clear terms and conditions before buying car. Don't book your car in advance. Make sure don't put your deposit mor Awful customer service. They don't clear terms and conditions before buying car. Don't book your car in advance. Make sure don't put your deposit more than $250, if you put more deposit you had to lose your deposit if things doesn't go as planned. They change statements for car delivery ask you to choose color to get you fast delivery which they can't fulfill. Rather than sympathize or finding solutions for customers situation they told me that I'm harassing their employees by asking questions. Never expected this reputable brand like Toyota. I would never recommend this dealership. They approve finance for non eligible files without customers consent. This dealership has low standards. Please do yourself a favor and don't buy car from this dealership. More

REVIEW ABOUT RASHAD HA (MANAGER) AND NAVEED HUDA (SERVICE ADVISOR) ALSO THEY CHARGE BY CARS WORKED ON AND NOT BY AN HOURLY RATE SO THEY’RE HUNGRY FOR YOU TO FIX YOUR CARS AND THAT’S WHY SERVICE NEVER RESO ADVISOR) ALSO THEY CHARGE BY CARS WORKED ON AND NOT BY AN HOURLY RATE SO THEY’RE HUNGRY FOR YOU TO FIX YOUR CARS AND THAT’S WHY SERVICE NEVER RESOLVES ANY OF YOUR ISSUES! THEY WANT YOU TO KEEP COMING BACK! This location is the absolute worse. I came back to this location because it was closer to me since I moved back home. I’ve been to this location to service my car 5 times this year only since it’s been dying CONSISTENTLY and all they do is keep testing the battery and saying “it’s okay” rather than actually looking into other possible reasons why the battery could be dying and why my car’s needed a boost so often. They kept my car a couple nights over night just to turn on and off and wait for it to die instead of it actually being worked on and looked after. Fifth visit, I specifically asked the manager why the same issue keeps happening and why each visit, they couldn’t tell me anything about the situation, all that was told to me was, “we don’t know why it’s happening.” I specifically asked for the manager the fifth time, again, and once I got there the manager DISMISSED ME and just told the service advisor over the phone to say “tell her we’re just going to a diagnostic this time and charge her.” 5 times, same issue, no resolution. They’re all ok here because while people are cutting work and work hours to try and get the situation resolved that never gets resolved because no one here seems to care to do their job properly. I came back twice in April for the same issue and not once could anyone tell me what was wrong. All their resolution was, “we didn’t charge you for the diagnostics.” Well, thank you?? I mean, it would suck id you charged me $340+tax for an issue they couldn’t and STILL CAN’T resolve. I had friends that worked here too and they were giving me all the details about this place which were basically warnings to avoid this place at all times since the service advisors and manager I dealt with, aren’t educated in this sector. Just got their positions and promotions through knowing mutual people. Save yourself some time. Go to Yorkdale Toyota or Markville Toyota. More

REVIEW ABOUT RASHAD HA (MANAGER) AND NAVEED HUDA (SERVICE ADVISOR) ALSO THEY CHARGE BY CARS WORKED ON AND NOT BY AN HOURLY RATE SO THEY’RE HUNGRY FOR YOU TO FIX YOUR CARS AND THAT’S WHY SERVICE NEVER RESO ADVISOR) ALSO THEY CHARGE BY CARS WORKED ON AND NOT BY AN HOURLY RATE SO THEY’RE HUNGRY FOR YOU TO FIX YOUR CARS AND THAT’S WHY SERVICE NEVER RESOLVES ANY OF YOUR ISSUES! THEY WANT YOU TO KEEP COMING BACK! This location is the absolute worse. I came back to this location because it was closer to me since I moved back home. I’ve been to this location to service my car 5 times this year only since it’s been dying CONSISTENTLY and all they do is keep testing the battery and saying “it’s okay” rather than actually looking into other possible reasons why the battery could be dying and why my car’s needed a boost so often. They kept my car a couple nights over night just to turn on and off and wait for it to die instead of it actually being worked on and looked after. Fifth visit, I specifically asked the manager why the same issue keeps happening and why each visit, they couldn’t tell me anything about the situation, all that was told to me was, “we don’t know why it’s happening.” I specifically asked for the manager the fifth time, again, and once I got there the manager DISMISSED ME and just told the service advisor over the phone to say “tell her we’re just going to a diagnostic this time and charge her.” 5 times, same issue, no resolution. They’re all ok here because while people are cutting work and work hours to try and get the situation resolved that never gets resolved because no one here seems to care to do their job properly. I came back twice in April for the same issue and not once could anyone tell me what was wrong. All their resolution was, “we didn’t charge you for the diagnostics.” Well, thank you?? I mean, it would suck id you charged me $340+tax for an issue they couldn’t and STILL CAN’T resolve. I had friends that worked here too and they were giving me all the details about this place which were basically warnings to avoid this place at all times since the service advisors and manager I dealt with, aren’t educated in this sector. Just got their positions and promotions through knowing mutual people. Save yourself some time. Go to Yorkdale Toyota or Markville Toyota. More

The worst place, I will say, was the salesperson. He was very rude and pushed me to sell my car to them when another buyer offered me a very good price. He said, "If you are not selling your car to u He was very rude and pushed me to sell my car to them when another buyer offered me a very good price. He said, "If you are not selling your car to us, we are not selling to you." I can only get an RAV4 Hybrid in a month if you sell your car to us. Otherwise, you have to wait for 3/4 months. I just want to know what type of business ethics that is. Probably, OMVIC has the answer. More

This is a huge high volume dealership. They had the exact used car we were looking for but would not budge even a bit on the price. They had the exact used car we were looking for but would not budge even a bit on the price. More

Moe El-Maleh is the gold standard for sales consultants. Extremely professional, courteous and knowledgeable. He is the reason I purchased my vehicle from Scarborough Toyota. I highly recommend anyone who Extremely professional, courteous and knowledgeable. He is the reason I purchased my vehicle from Scarborough Toyota. I highly recommend anyone who is thinking of buying their next Toyota to deal with Moe. Thanks again for a very smooth transition. More

Parts Section. If you guys will buy here just FYI the parts guys have no idea about the parts and will never disclose if the item your buying is returnable or not. If you guys will buy here just FYI the parts guys have no idea about the parts and will never disclose if the item your buying is returnable or not. although it says in the receipt. "All return parts must be in original package within 10 days accompannied by the invoice return goods subject to 25% restocking charge no return on electrical & special order parts" I bought 2 jags of Power Steering Fuild, I told the parts guy with the beard his the only one, the year and model of the car, if he knows what he's doing then he should have said that it does not need power steering fluid unless he just want to make a sale. Canadian Tire guys are better than him they will tell you if you need it or not some are know about the car but working in Toyota Delaership does not know car parts hmmm. I know it's not much but $21 is still $21. So if you guys out there wants to buy from them make the initiative your self to ask what is the return policy as they will not disclose it. Also just want to say it was not even the original Toyota power steering fluid the guy only sold me Mobil 1 ATF4 he said there is no original toyota power steering fluid he said. I would take these as bad experience from Toyota Dealership. More