Back

Scarboro Subaru

Toronto, ON

4.4
1,220 Reviews

2590 Eglinton Ave E

Toronto, ON

M1K 2R5

Directions

By Type

1,220 Reviews of Scarboro Subaru

March 24, 2021

Nic was very rude and literally he yelled at me. I understand, its really a stressful jobs for people working or explaining to customers daily. But, its a product the customer is trying to buy from yo More

by Ahu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nic Zheng
Mar 24, 2021 -

Scarboro Subaru responded

Thank you for taking the time to review your experience with Nic. I apologize if your perception of the events were not friendly but Nic was attempting to explain that the specific car that you were looking for was no longer available and the terms that you were seeking were not realistic. Nic was also very uncomfortable as you continued to remove your mask which is counter to the protocols set by the Ministry of Health during this pandemic. I sincerely hope you find the specific car that you are looking for but please ensure that everyone continues to stay safe during these dangerous times.

Mar 24, 2021 -

Ahu responded

Thank you for the response and for sure during this pandemic we should all be safe; following the Covid rules. Firstly to clarify, the terms were just asked and all terms asked were very reasonable on a demo car and he itself has clearly mentioned he can work on it, but again in a rude way. And lets say if its not reasonable, being harsh is not the way of explaining things. Secondly, I followed the protocols of COVID wearing the mask at all times, and its just unbelievable how was the aspect of yelling turned up to be not following Covid rules (despite following the rules). But anyway I sincerely thank you again for the time at your dealership and for the response.

March 12, 2021

Bo is a true professional. He is knowledgeable, efficient, personable and honest which made the whole buying process smooth and even enjoyable. People with integrity aren't easy to find. He has ear More

by McAllister-BRZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Ma
March 09, 2021

Stone is a great sales rep, very professional, honest and efficient. He is responsible and credible to his word. I have recommended him to my friends and family because I know he is reliable! More

by Didi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stone Hu
March 01, 2021

Perfect car perfect salesman. Took his time with me explained everything. Could not be happier with new car. Made the process so easy and simple. More

by jordansanchez020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander Dzyubko
February 24, 2021

This was the third time purchasing a new car from Stone Hu. He is efficient, knowledgeable and thorough. Plus, he reached a really good deal for us. We enjoyed the shopping experience and the service provi More

by Queenie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stone Hu
February 14, 2021

Stone Hu is a man who knows his craft. He has made the buying experience easy and fun. I highly recommend Scarboro Subaru for anyone looking to purchase a Subaru! More

by Tonia D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stone Hu
February 11, 2021

Mr. Bo Ma from Scarboro Subaru is the type of a sales representative that gives you vibes of honesty and care. Thank you Mr. Bo! More

by P. Mansouri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Ma
January 27, 2021

Stone Hu was a pleasure to work with on our recent leased vehicle. Prompt, efficient, very thorough and was extremely detailed in every aspect of the sale process. He made everything very easy and we had tre More

by New SS Client - LC.MC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stone Hu
January 16, 2021

This was my second time buying a new car from Scarboro Subaru. The first time was is 2008, and the second now in 2021. That's how long my first Subaru lasted - they are such quality cars that hold their v More

by JayO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Manis, BILLY HE
January 07, 2021

I got my new 2021 Outback 2.4i Limited XT today. This is my 3rd Subaru from Scarborough Subaru and 2nd from Stone. He is supper helpful and effective. And, he usually explains everything clearly. No worry t More

by Jacky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Manis, Stone Hu, Kent Wong
...
9
...