Scarboro Subaru

knowledgeable and friendly, reliable and trustworthy understood concerns regarding very tall family users of the Forrester. Carefully explained the options available. Did not try to push a understood concerns regarding very tall family users of the Forrester. Carefully explained the options available. Did not try to push any unusual options. Dates given for pickup were kept. More

Great service and friendly staff! We visited several dealerships after our previous car was written off in an accident. Some of the other dealers didn't have time to answer our questio We visited several dealerships after our previous car was written off in an accident. Some of the other dealers didn't have time to answer our questions, or used high pressure tactics to get us to buy. When we finally came to Scarboro Subaru, Stone made himself available to answer our questions, but didn't push us and let us decide on our own what we wanted. After a test drive, we came back and decided to buy. The entire process was very easy, and Stone went the extra mile, giving is some good advice on rust proofing, throwing in a few accessories, and getting the car ready by the date promised. All in all, a great experience. We look forward to coming back again for service. More

Quick, efficient, courteous, professional , Alex, our salesperson, listened well to my requests, then in a most organized manner explained the options in the model I wanted. The owner came by to Alex, our salesperson, listened well to my requests, then in a most organized manner explained the options in the model I wanted. The owner came by to talk about the dealership, the way the staff worked, the pricing. Ordering the car was a smooth process as well delivery . Alex spent time explaining the various bells and whistles on the car, introduced us to the service manager and again Carmen , the owner was there to welcome us. The professionalism of each staff person we met was evident. We recommend this dealership and Alex highly. More

Exceptional Sales Rep Stone was very quite friendly, and knowledgeable. Stone was very honest, patient and answered all of my questions about the vehicles I was interested Stone was very quite friendly, and knowledgeable. Stone was very honest, patient and answered all of my questions about the vehicles I was interested in purchasing. There was never any pressure to purchase. He went above and beyond to ensure my experience at this dealership was a positive one. I would also highly recommend this dealership and Stone to anyone interested in purchasing a Subaru vehicle. More

Second time around I purchased my second Forester from Scarboro Subaru - after 12 years of reliable driving of the first car. Both times I dealt with Jose. I purposely s I purchased my second Forester from Scarboro Subaru - after 12 years of reliable driving of the first car. Both times I dealt with Jose. I purposely sought him out as I had been completely satisfied with the first purchase. A very positive experience. More

new car Bought my new 2018 Impreza from Jose. What a great experience. Everyone was exceptionally professional and personable. We were there for 2 1/2 hour Bought my new 2018 Impreza from Jose. What a great experience. Everyone was exceptionally professional and personable. We were there for 2 1/2 hours testing a few models. Everyone very understanding with my uncertainty of which model I wanted. On picking up the new Impreza we were shown everything about the car by Jose. He really knows the vehicles. We had a great experience and I love my new car! More

Keeping me on the Road I am on my second 07 Legacy purchased from Scarboro Subaru. I have had both cars serviced exclusively at the dealership and Jeff has been my service r I am on my second 07 Legacy purchased from Scarboro Subaru. I have had both cars serviced exclusively at the dealership and Jeff has been my service rep for some time now with assistance from Glen and Fidel. My first Legacy made it to 425,000 kms at about 50,000 kms a year. The current one is at 150,000 kms, and I am still at about 50,000 a year. The techs and Jeff have kept me on the road and they have at times worked very hard to ensure that servicing would be complete by the end of the day I brought the car. I have always been happy with the explanation of the work, the cost and the quality. I never feel I am being upsold on work that isn't necessary. Overall, I trust the dealership and that has been very important to me. I am happy to recommend them and Subaru as a make of vehicle. Great cars. More

Good customer service I would recommend Nic. He is very nice and friendly !! I have never felt pressured for first time buying brand new car. I would highly recommend th I would recommend Nic. He is very nice and friendly !! I have never felt pressured for first time buying brand new car. I would highly recommend this dealership. More

Winter tire changeover We came to have our winter tires put on. Although they called us to arrange the appt when we arrived we were informed there would be a long wait as th We came to have our winter tires put on. Although they called us to arrange the appt when we arrived we were informed there would be a long wait as the tires were not put in the rims yet. We were disappointed in the wait but it was handled very well and to our complete satisfaction. More

A Great Experience! I would gladly recommend Scarboro Subaru to my friends and family. I had previously bought a brand new Subaru Crosstrek at another dealer a few years I would gladly recommend Scarboro Subaru to my friends and family. I had previously bought a brand new Subaru Crosstrek at another dealer a few years ago and after we had agreed to the price, this other dealer tried to upsell me on every possible thing I didn't need. I also ended up spending a lot of my precious time in the process. I felt no pressure to buy anything extra at Scarboro Subaru. They answered all my questions and all the staff were friendly and helpful. I also felt that the asking price on the used 2016 I purchased at Scarboro Subaru was better than I had seen elsewhere. I plan on going back to Scarboro Subaru when I am ready for my next Subaru! More