Scarboro Subaru

No regrets! I was greeted by Stone Hu, who made me feel comfortable the first moment I walked in the showroom knowing in mind it was the BRZ-car I was interested I was greeted by Stone Hu, who made me feel comfortable the first moment I walked in the showroom knowing in mind it was the BRZ-car I was interested to look at. He took the time to speak with me and show me around. I must say it has been years since my last car purchase but this was my best car shopping experience ever. Stone was very informative and he was answering every question patiently. I decided to still shop around after my first visit wanting to think about the other choice of cars before making up my mind. Within a week I was back in the showroom ready to make the purchase and order my new car. Stone has gone above and beyond to make me feel at ease with his easy going personality, he makes himself available and always returned my calls. Stone has proven that he puts much energy at his work and is dedicated to delivering high quality service and building relationships with customers. Highly recommend! More

Easy to work with and fair We shopped around and they were willing to negotiate and we worked out a fair price for the new car and the trade-in. We recommend Scarboro Subaru. We shopped around and they were willing to negotiate and we worked out a fair price for the new car and the trade-in. We recommend Scarboro Subaru. More

Persistence pays off I took my 2010 Outback in because of a whining noise at 40km/hr. They replaced the rear wheel bearings, but that didn't eliminate the sound. Upon clos I took my 2010 Outback in because of a whining noise at 40km/hr. They replaced the rear wheel bearings, but that didn't eliminate the sound. Upon closer inspection, they needed to replace the propeller shaft as well. Even though the Subaru Protection Plan people wanted to charge me a second deductible, Jeff went to bat for me and got it waived. Now the car is nice and silent. More

Jose is amazing :) Jose helped me choose the car and then everything went smoothly. The car was ready on time as promised. He answered all my questions. He took us for s Jose helped me choose the car and then everything went smoothly. The car was ready on time as promised. He answered all my questions. He took us for several test drives. This purchase was a wonderful experience. Excellent customer service. More

Nice folks, been dealing with them for years . Like affordable all wheel drive in winter. Dealership close to my residence. Service always helpful although pricey. . Like affordable all wheel drive in winter. Dealership close to my residence. Service always helpful although pricey. More

"Great Experience and Excellent Service" This is my second car, I was driven a old Mazda6 and wish to try out something different like "SUV" my first though would be why not try out a Subaru This is my second car, I was driven a old Mazda6 and wish to try out something different like "SUV" my first though would be why not try out a Subaru with the famous symmetrical AWD system. I ending up visiting Scarboro Subaru to take a look around the 2018 Forester where I met Mr.Stone Hu who gave me a warm friendly greeting and go through all the questions and features that I'm concerning about the SUV. He is a very patient, friendly and professional salesman. It doesn't take long for me to make the right decision to take the deal with great offers provided after been through the test drive. Thank you Stone for your excellent service on the delivery of my new car spending time going through the features and demonstration how to use the new remote start function that I purchased. I would highly recommend Mr.Stone Hu and Scarboro Subaru for my friends and family and to anyone who looking for a Subaru. More

Best saler It is great to come back and lease a new car with the same saleman. Please allow me to thanks to Stone Hu here, he introduces the vehicle carefully a It is great to come back and lease a new car with the same saleman. Please allow me to thanks to Stone Hu here, he introduces the vehicle carefully and professionally, his caring of customer is not ended with the sales process, his efferts will witness more customers and friends tocome back. Highly appreciated More

Superb customer service! I have been a Scarboro Subaru customer for over 25 years. They have earned my loyalty! Thank you Carmen and Guy! Your recent advice was so helpful. Le I have been a Scarboro Subaru customer for over 25 years. They have earned my loyalty! Thank you Carmen and Guy! Your recent advice was so helpful. Leasing works for me. I loved my 2014 Forester. It was worry-free (with good warranty coverage) and performed well. So leasing a new 2018 model was a good choice. I just picked the car up today. I appreciated José's patience explaining the new features and handling the paperwork. And for maintenance I know I'll be able to count on the same level of service I've always had at Scarboro Subaru. Top quality vehicles, excellent service department, and knowledgeable, caring sales staff -- it's a winning combo! That's why I'm a loyal Scarboro Subaru customer. More

Great Experience Alex and Carmen were very personable, knowledgeable and honest. It was a pleasure dealing with them. There were no pressure or hard sell tactics tha Alex and Carmen were very personable, knowledgeable and honest. It was a pleasure dealing with them. There were no pressure or hard sell tactics that I have experienced at other dealerships in the past. More

Great Experience The key words to describe my experience with Stone are Helpful and Efficient, in summary, very pleasant. I bought the Subaru Forester and it is the se The key words to describe my experience with Stone are Helpful and Efficient, in summary, very pleasant. I bought the Subaru Forester and it is the second car we are getting. A few years ago we had to spend more than half a day to negotiate the price because the sales person kept distracting and confusing us with different terms, most of which are irrelevant to us (we made our needs clear to her at the beginning and she kept "forgetting"). I was afraid that similar things will happen again but turned out my concern was not necessary. I did a test drive with Stone first and then bought the car a few days later. Stone listened carefully when we describe our needs and kept our needs in mind during the whole process. We never had to restate the needs. He gave straightforward and clear answers to our questions related to the car and to the finance part. He also gave us some helpful suggestions when we are making decision on how to pay for the car. I threw questions to Stone using text messages whenever I thought of one during this whole process. Stone always answered these questions promptly and gave me the feeling that he's always there willing to help. I would definitely recommend both Subaru cars and Stone Hu to my friends and family based on my experience. More