Scarboro Subaru

Terrific Service Engine was leaking oil badly. Was given a ballpark estimate on the phone and an appointment for the next morning to assess. Within half an hour Jeff Engine was leaking oil badly. Was given a ballpark estimate on the phone and an appointment for the next morning to assess. Within half an hour Jeff had given me an estimate. The same job had been priced elsewhere and Scarboro Subaru's price was $1,000.00 less. (I thought, "This is a no brainer"). The other place wanted the car for a week (would mean a rental charge) and Subaru did the job in 2 days. Jeff was totally pleasant, completely professional and terrific to deal with. This was on every level a totally positive experience. More

No game with this dealer! Over the last 9 years, I traded-in my Outback three times, every time doing business with the same salesman, Jose. He always makes it easy to be happy Over the last 9 years, I traded-in my Outback three times, every time doing business with the same salesman, Jose. He always makes it easy to be happy with the deal received without lenghty negociations. The whole team is affable and delivers what was promised. Always a pleasant experience. More

VERY GOOD CUSTOMER SERVICE, NICE EXPERIENCE. VERY GOOD CUSTOMER SERVICE, BEST EXPERIENCE EVER. ANSWER MY QUESTION PATIENTLY. AND ANSWERING MY QUESTION EVEN AFTER I GOT THE CAR. HOWEVER, EXCELLENT VERY GOOD CUSTOMER SERVICE, BEST EXPERIENCE EVER. ANSWER MY QUESTION PATIENTLY. AND ANSWERING MY QUESTION EVEN AFTER I GOT THE CAR. HOWEVER, EXCELLENT CAR AND SERVICE. More

Best customer experience! We just bought a 2018 WRX from Scarboro Subaru. We drove down from Brampton to Scarborough just for this dealership. Jose was great to work with, he w We just bought a 2018 WRX from Scarboro Subaru. We drove down from Brampton to Scarborough just for this dealership. Jose was great to work with, he was straight forward, but also very friendly and patient. I don't always trust what car sales persons have to say, but after going through the experience here, I know if I have any questions regarding my WRX they'll give me an honest answer and advice with my best intention in mind. Upon walking in you could tell that there was a great sense of family. That's what makes these guys special. Regardless of living in Brampton, I will make the trip down every time I have to take the car in! More

Best customer service ever!! Walking in a dealership is a little nerve wracking. But as soon as I walked in I was greeted with a friendly hello and before I knew it I was talking Walking in a dealership is a little nerve wracking. But as soon as I walked in I was greeted with a friendly hello and before I knew it I was talking to a Mr Sal Gennuso. He listened to what not only what I wanted but what I needed. He took care of my plates and all the paperwork. In no way was I rushed and all my questions were answered this made me extremely excited and very happy. When picking up the vehicle I was introduced to Francesco who took the time to show me the features in my new outback! I can’t stop smiling and feel like I mattered I just wasn’t another customer. The staff very professional caring and welcoming. I’m happy !!! Thank you to the staff at Subaru Scarborough and special thanks to Sal and Francesco!! More

Just straight forward sales person Jose Feradas-Gil is fabulous, no gimmick, nothing fancy just pure straight forward sales guy. Very comfortable and easy to get along person at Scarbo Jose Feradas-Gil is fabulous, no gimmick, nothing fancy just pure straight forward sales guy. Very comfortable and easy to get along person at Scarboro Subaru. No pressure, but when you needed him he will always be there to assist. If he failed to catch your call, he will definitely call you back. Friendly and low key. Anything that was discussed, agreed and negotiated verbally, it will be the final one on the document with no misrepresentation at all. More

Excellent Car with excellent services! We just bought our 2018 Crosstrek from Scarboro Subaru. Stone Hu helped us so much during the process. He was always patient answering our questions We just bought our 2018 Crosstrek from Scarboro Subaru. Stone Hu helped us so much during the process. He was always patient answering our questions. He always responded to our inquiries promptly. He provided a lot of good information to us so that we could make our decision quickly. He gave us space and was never pushy. We got to meet Carmen Vigliatore (one of the owners) couple times. He was very friendly and nice. Sal Gennuso (the Business Manager) explained to us so patiently about the extended warrantee program. Although we decided not to purchase the program at the end, Sal was very supportive and understanding on our decision. Overall, we had a wonderful purchase experience at Scarboro Subaru. They don't hard sell. They gave us the space and never pressured us to make our purchase quickly. They were fair during the price negotiation. More

Amazing This small dealership in Scarborough has helped me numerous times including with flats from potholes and an accident that pretty much destroyed the b This small dealership in Scarborough has helped me numerous times including with flats from potholes and an accident that pretty much destroyed the back of my car I felt I was always well taken care of with every service from the beginning of purchasing my vehicle to the end of my lease and on to my next place after that. My salesperson, Alex, I find is very very helpful and assisted me through both of my cars now and if he is still there will assist me through my next ones! More

New Car Purchase We an had an excellent new car experience! We will definitely recommend Scarboro Subaru to all of our family, friends, business associates, and co-as We an had an excellent new car experience! We will definitely recommend Scarboro Subaru to all of our family, friends, business associates, and co-associates! More

Amazing straight forward experience buying the Subaru BRZ. This is the second Subaru dealership I've visited. Billy He did an amazing job giving me a completely transparent experience buying the car. He didn't This is the second Subaru dealership I've visited. Billy He did an amazing job giving me a completely transparent experience buying the car. He didn't add any unnecessary accessories jacking up the price. He didn't up sell me any warranties or a higher trim model, he sold me just the car, and respected me as a serious buyer despite being rather young and gullible. He kept me updated on the status of my finance application and the car as soon as he got word. I'm a very particular guy, and he executed all my demands without questioning it and exceeded my expectation for what a sales person should be like. Even when a financial snag happened where I had to refinance the car and switch ownership to a family member because of insurance costs, he was very understanding and didn't hesitate to help our situation. He really did pull through for me, even went the extra mile and kept the same license plate. John Manis is one of the most understanding and kind person I've met. Despite me having very little interaction with him. He really did make me feel like i was cared for at the time I had to reapply for financing under a family members name. I really wish I could've talked to him more during this experience. Carmen Vigliatore really made me feel at home buying my dream car. He was very understanding on my financial position and how hard I worked to achieve this dream. He was really empathetic and managed to really help me financially. His life story is one of the most interesting I've heard. He really is an amazing person not only to work with but to talk to as well. If you're buying a Subaru, don't waste your time anywhere else. This dealership is run by a family, and they make you feel like family too. More