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Scarboro Mazda
Scarborough , ON
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301 Reviews of Scarboro Mazda
This dealership cannot get even the very basics correct. I found two different prices for the Mazda3 I was looking to buy. When I proved that the lower price was indeed still valid on Autocatch.com, Mark t I found two different prices for the Mazda3 I was looking to buy. When I proved that the lower price was indeed still valid on Autocatch.com, Mark the Pre-owned Sales Manager insisted that I must have printed the listing a week ago (the date was clearly printed together with the URL as a footer at the bottom of each page). The price was also clarified by my daughter with Rob over the phone prior to us even going to the dealership. Additionally, the car was advertised as a 2010 Mazda3 GT with a 2.3l engine with lots of zoom-zoom! When negotiating a fair and reasonable price, Mark chose to use the higher price to exaggerate that our offer was very low. Infact it was only $500 less than their asking price. Upon leaving the dealership and not bought the car, Mark returned to his office and apprised Surinder (Sales Manager) that he hated staying until 10 pm at night and that I suggested that Scarboro Mazda was falsely advertising features of the car blah, blah, blah (he actually said blah, blah, blah). What he did not realise was that we were still in the dealership and right outside his office! How rude and unprofessional is it to slag off a customer when they haven't even left the building yet. Rob was addressed by my wife for Mark's behaviour and he was clearly embarrassed. When I walked into Mark's office and confronted him on his unprofessional behaviour, he was obviously shocked but denied any wrong doing. My advice to my family, friends and to any potential customer - stay clear of this band of misfits. More