SMP (Saskatoon Motor Products)
Saskatoon, SK
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Excellent customer service! Got my Trax as a Christmas present from my husband and both Rick and Jeff were very attentive. Rick even went above and beyond by putting a big pink Got my Trax as a Christmas present from my husband and both Rick and Jeff were very attentive. Rick even went above and beyond by putting a big pink bow on the hood. Rebecca always greets you with a smile and I can honestly say she makes you feel at home. She also goes above the request for a simple oil change by making sure my car has been washed. Always a great feeling knowing I've left my car in great hands and greeted with kindness. SMP from start to finish have and will always be my go to place for a new vehicle and service. More
Pretty Car, Great Price We went to SMP looking to replace our truck. Unfortunately we weren't able to get into the truck we wanted, but they were able to get us into our top We went to SMP looking to replace our truck. Unfortunately we weren't able to get into the truck we wanted, but they were able to get us into our top choice car and we got to keep our truck. Even without a trade-in or down payment we walked away with a great vehicle. The vehicle we chose was so new to SMP that they hadn't yet sent it for detailing. So, unfortunately, we weren't able to take the car that day. We signed all the paperwork and had everything squared away so we could simply pick up the car the next day. There was a fair amount of waiting around, but in the end it was worth it. We are very happy with our new car. Thank-you. More
Quick Lube As an owner of a small business its important for me to be able to reach clients in a timely manner. I booked my truck in for service the night before As an owner of a small business its important for me to be able to reach clients in a timely manner. I booked my truck in for service the night before with Rebecca and indicated I needed the truck back before noon of the next day. She was able to work her magic and not only get the required service done but the truck was also washed. I couldn't of been happier to see my truck washed and waiting for me when I arrived. Thank you very much! More
Fast, friendly service I have a company vehicle and often need to bring my vehicle in for service! I have a very busy schedule and every time I speak with Rebecca, I receive I have a company vehicle and often need to bring my vehicle in for service! I have a very busy schedule and every time I speak with Rebecca, I receive courteous and prompt appointment scheduled times and is always done in plenty of time, keeping me waiting to a minimum. My company vehicle is covered by FOSS/fleet and I know may not always be easy to deal with, but she takes care of everything for me, making my experience with SMP very hassle free!!! So glad I can come here and receive service here!! More
Nick the mechanic . Nvr met him just on phone . He gave a quote top on top of his head . N was only 29$ more . Which he told that might happen . Called four different . Nvr met him just on phone . He gave a quote top on top of his head . N was only 29$ more . Which he told that might happen . Called four different places . And smp was the cheapest . N was the only place to use my part that I bought from sgi. Thanks for the service guys . More
Great service I am from a small town a couple hours away from the city started having a problem with my suv the day before so call first thing Monday morning to see I am from a small town a couple hours away from the city started having a problem with my suv the day before so call first thing Monday morning to see if they could look at it. They got me in and at 9:30 am and fig out the problem ASAP I had to wait for a extra day for part to come out of Edmonton they drove me to and from where I need to go and soon as part arrived had it in shop and fixed with in a hour but if for some reason part didn't show up that day they were going to get me a rental car so I could get home to my to little boys best service I have ever had Thanks crystal u are amazing at your job More
Service I have had my truck for close to a year now, a big thanks to Randy Swistun for making the who proses very smooth. The service advisor I deal with Rebe I have had my truck for close to a year now, a big thanks to Randy Swistun for making the who proses very smooth. The service advisor I deal with Rebecca Friesen has made the whole proses of dropping off my truck to picking it very easy, with keeping me informed of the status of the service work being done to completion, making sure I can get to work and back to pick up my truck. We all know any service department gets a bad rep but I can honestly say Rebbeca has made it very easy. Thank you. More
Service as usual The service I would expect from SMP. Fast and friendly. Ask for Kevin, he is great at his job. Checked the tire pressure and wear. The service I would expect from SMP. Fast and friendly. Ask for Kevin, he is great at his job. Checked the tire pressure and wear. More
2016 Tahoe LTZ Purchased a 2016 Tahoe LTZ from SMP this past week. Salesman was Derek Eldridge. I have purchased 6 new GM vehicles ( this is the 7th) from local deal Purchased a 2016 Tahoe LTZ from SMP this past week. Salesman was Derek Eldridge. I have purchased 6 new GM vehicles ( this is the 7th) from local dealers since moving to Saskatoon in 1995. Excellent experience! Derick was extremely firendly, knowledageable and accomodating as was Dani Friesen in Finance. Price negotiation was quick and painless ( as is not always the case) Great experience and look forward to dealing with Derek SMP on future Purchases! More
Excellent and Immediate Service I had some issues with my 2013 Chevy Siverado. I work for a large construction company and am always on the go. This truck is my office on wheels and I had some issues with my 2013 Chevy Siverado. I work for a large construction company and am always on the go. This truck is my office on wheels and I need it to perform my duties. When the warning bells, lights and whistles started flashing, I was able to take it to SMP at 6:30 A:M the following morning. I was greeted by Nick Kinar and once again he assured me that they would get the truck fixed up for me ASAP. They took it in that morning, without prearranging an appointment, and I had it back by the end of the day. I have received this excellent service more than once from SMP's service department. I have been very impressed with the immediate service I have received. On all occasions, Nick has been very professional, knowledgeable, and extremely courteous. I highly recommend their service department. More