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SMP (Saskatoon Motor Products)

Saskatoon, SK

4.4
486 Reviews

715 Circle Drive

Saskatoon, SK

S7K 0V1

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Showing 486 reviews

October 27, 2016

Great Customer Service Team Had a great experience when looking and purchasing my vehicle. Staff was helpful and friendly during my frequent stop overs. Everyone was excellent i More

by Rich1024
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Hart, Kelly Hewitt, Devan Morgan
Oct 27, 2016 -

SMP (Saskatoon Motor Products) responded

Hi Richard - Thanks for the great review!

October 21, 2016

Nice people The staff are friendly and patient. They are client focused. Rick was extremely nice and took time to ensure all our concerns are addressed. I felt m More

by Henry2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Harris
Oct 21, 2016 -

SMP (Saskatoon Motor Products) responded

Hi Henry - Thanks for the great review!

October 09, 2016

Car shopping made easy Jilene and Jami made shopping for a car to replace my total loss vehicle easy! I appreciated the time given to me, as well as all of the information I More

by Abi77
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jami Allan, Jilene Allan, Dean Blatz
Oct 14, 2016 -

SMP (Saskatoon Motor Products) responded

Hi there - Thanks for the great review of our Sales Ladies, Jami and Jilene, and one of our Finance Managers, Dean! Enjoy your new vehicle!

October 05, 2016

NEVER AGAIN! I brought my vehicle to Saskatoon Motor Products for warranty repairs thinking they'd be superior to my hometown GM dealer. SMP delivered the worst cu More

by Colin Perret
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan Hesje, Jeff Brown, Michael Kocsis
Oct 17, 2016 -

SMP (Saskatoon Motor Products) responded

Hi Colin, we apologize your vehicle repair took longer than anticipated, but we do not always have as much control as we would like when bringing in parts that need to come from outside of the province. I am glad we were able to provide a rental car at no charge to you, and I am happy we paid for your wheel alignment too. But please keep in mind that not all of your vehicle needs are going to be covered under warranty. Wheel alignments and other routine maintenance, whether associated with additional warranty work or not, are a customer responsibility. If you were not kept adequately informed as to the status of your vehicle repair, then I truly regret that and sincerely apologize. Michael Kocsis, Assistant Service Manager

Oct 18, 2016 -

Colin Perret responded

To be clear, I only asked if a wheel alignment is covered under GM's Certified Used Vehicle Warranty. I didn't authorize one to be performed. And whether it's at the service counter or by the Service Manager, ignoring a customer is inexcusable.

September 30, 2016

Excellent I felt very satisfied when I left Thank You SMP for the best service ever.I came in there thinking why would I do this upgrade is it the best thing to do this time.I had the best peopl More

by equinox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Prior, Dan Hesje, Dean Blatz
Oct 07, 2016 -

SMP (Saskatoon Motor Products) responded

Hi There - Thanks for the great review! Congratulations on your new purchase - we hope it treats you well!

September 27, 2016

New Silverado 2500 Not my first time dealing with SMP and certainly not my last, each time I visit the dealership I am always greeted in a friendly and courteous manner, More

by Silverado4249
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Roberts, Dan Barrett, Rebecca Friesen, Crystal McEwan, Dean Blatz
Sep 29, 2016 -

SMP (Saskatoon Motor Products) responded

Hi There, Thanks for the great review of our Sales, Finance, and Service Departments! And thanks for your continued business!

September 23, 2016

Alway delivers good service I have rated smp a 5 due to excellent service that was prompt and fair. I am very happy with this dealership and recommend it to all my friends More

by Ava Ewert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Blatz, Amber Brauner
Sep 24, 2016 -

SMP (Saskatoon Motor Products) responded

Hi Ava - Thanks for the great review!

September 23, 2016

Very easy very fast My experience with smp was very easy very fast and very polite. I would recommend anyone who is looking for a great deal on great vehicles. More

by Riley2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jilene Allan
Sep 24, 2016 -

SMP (Saskatoon Motor Products) responded

Hi Riley - Thanks for the review!

September 22, 2016

Great experience Sam made buying our new 2016 Malibu Limited easy and enjoyable. She cared about what we wanted and how she could make the trade and purchase work best More

by Garry Burns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Roberts, Sam Shynkaruk
Sep 22, 2016 -

SMP (Saskatoon Motor Products) responded

Hi Garry - Thanks for the 5 star review! Enjoy your new Malibu!

September 22, 2016

Good Customer Service The customer service from everyone at SMP was amazing for both my vehicle purchase and my mother's. The staff had patience and even stayed a little la More

by Hello123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Prior, Randy Swistun, Spencer Barber, Dean Blatz
Sep 22, 2016 -

SMP (Saskatoon Motor Products) responded

Hi - Thanks for the great review!

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