SMP (Saskatoon Motor Products)

excellent customer service! I got 2 front flats at the same time. Because I have a Cadillac (less than 2 years old and low km) I took it to Wheaton who could not help me. They I got 2 front flats at the same time. Because I have a Cadillac (less than 2 years old and low km) I took it to Wheaton who could not help me. They told me my tire warranty did not cover the bead/seal leak because of damage to the tire. At that time they already had my car for 4 days and told me that I would have to wait another week for the tires to come in. (with no mode of transportation) On Monday I called around the city and found out that SMP had the tires I needed coming in on Tuesday (today) They called me on Tuesday morning - they got me in THE SAME DAY!! and had me out in about 2 hours!! Not only that my warranty covered the tires! Great job and thanks so much Rebecca Friessen - you are not only professional but a pleasure to deal with!! wish I didn't have to return to the cadillac dealership for warranty. More

Recalls Took a vehicle into the dealership for recall repair work, and to get some adjustments on some lights. Truck was in worse shape after the repairs, and Took a vehicle into the dealership for recall repair work, and to get some adjustments on some lights. Truck was in worse shape after the repairs, and was given a bill for $1500.00 warning. Will never purchase another vehicle from this dealership again, nor will I ever take a vehicle in for service. A lot of unsolicited work took place, and this experience was very disappointing. This is the kind of experience I would expect from taking a truck into Canadian tire. More

"2015 GMC Yukon" My wife and I bought our pre-owned '15 Yukon almost 1 year ago. Over the past year I have had to bring it into SMP a few times for warranty work and t My wife and I bought our pre-owned '15 Yukon almost 1 year ago. Over the past year I have had to bring it into SMP a few times for warranty work and this last visit for an airbag recall. Rebecca has been my service advisor for each visit and I cant say enough good things about her. She is very friendly, helpful and knowledgeable. Always striving to provide the best service possible and makes sure I am completely satisfied with my visit. Thanks for everything Rebecca. More

Disappointed We bought a new truck this would be the fourth vehicle that we have bought through S M P. We had to wait for a vehicle because just when we said we wo We bought a new truck this would be the fourth vehicle that we have bought through S M P. We had to wait for a vehicle because just when we said we would take the show room one a sale sign went up so we had to order one from out of town the mud flaps were to be in the price of the vehicle but wasn't then told we could get them at cost then told 10 percent off then when we got the bill we were over charged by over three hundred dollars. Just felt a push to buy the truck and get us out of there. More

2016 Chev Cruze LT Our salesman Mark Sugar not only took the time to look after our car buying needs, he listened to what we wanted to buy instead of what he wanted us t Our salesman Mark Sugar not only took the time to look after our car buying needs, he listened to what we wanted to buy instead of what he wanted us to buy, his dedication to his customers will make us recommend our friends go see him when they need a vehicle More

excellent service Purchased a new truck and the necessary staff remained available till 9:00PM to complete the deal so I could take my truck home..A long day for all. Purchased a new truck and the necessary staff remained available till 9:00PM to complete the deal so I could take my truck home..A long day for all. THANKS AL S More

Very friendly staff All the staff have been great to work with, are always friendly, and really go out of their way to answer your questions. Even if they don't know the All the staff have been great to work with, are always friendly, and really go out of their way to answer your questions. Even if they don't know the answer right away, they will find the answer and let you know. Yes, they actually do follow through on their promises. I bought my Chev Colorado from this dealership and every step of the way, from sales through financing through service has been positive experiences. Rebecca, who is the service technician I work with, has been incredible. Always friendly and very knowledgeable. I actually ask for her specifically as I know she will absolutely take care of me and ensures any work needed on my truck is done right, the first time. And she consistently goes the extra mile keeping me informed, arranging for courtesy rides, and providing those extra service touches that makes her my favourite to work with. Thank you Rebecca, truly, you are a treasure! More

Great experience Was a great experience. Everyone was very helpful, and at the end of the day I left with a brand new traverse!!! Great deals, great people to deal wit Was a great experience. Everyone was very helpful, and at the end of the day I left with a brand new traverse!!! Great deals, great people to deal with!! Mark Sugar was a great salesman and I would recommend him to deal with in the future. More