SMP (Saskatoon Motor Products)
Saskatoon, SK
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Great experience Had the pleasure to deal with Jilene in used sales and Dean in finance. No pressure, lots of knowledge and highly professional people. Thanks for maki Had the pleasure to deal with Jilene in used sales and Dean in finance. No pressure, lots of knowledge and highly professional people. Thanks for making this a great experience and setting me up with a fab car! More
Speechless I have never in my life experience such great service. Car broke down and I got: Coffee and Doughnuts in waiting room. Rides to and from SMP Fou I have never in my life experience such great service. Car broke down and I got: Coffee and Doughnuts in waiting room. Rides to and from SMP Four-day car rental paid for by SMP Complimentary Oil Change Smiles and Professionalism. 5 Stars just is not enough More
excellent customer service! I got 2 front flats at the same time. Because I have a Cadillac (less than 2 years old and low km) I took it to Wheaton who could not help me. They I got 2 front flats at the same time. Because I have a Cadillac (less than 2 years old and low km) I took it to Wheaton who could not help me. They told me my tire warranty did not cover the bead/seal leak because of damage to the tire. At that time they already had my car for 4 days and told me that I would have to wait another week for the tires to come in. (with no mode of transportation) On Monday I called around the city and found out that SMP had the tires I needed coming in on Tuesday (today) They called me on Tuesday morning - they got me in THE SAME DAY!! and had me out in about 2 hours!! Not only that my warranty covered the tires! Great job and thanks so much Rebecca Friessen - you are not only professional but a pleasure to deal with!! wish I didn't have to return to the cadillac dealership for warranty. More
Great Service We recently purchased a pre-owned 2013 Chev Equinox - we dealt with Mark, who was fantastic! We didn't feel pressured to make the purchase, even when We recently purchased a pre-owned 2013 Chev Equinox - we dealt with Mark, who was fantastic! We didn't feel pressured to make the purchase, even when they stayed late to give us all the information, present us with a few different options and allow us to take it for a test-drive. Dan the finance manager was also really great! We basically told him what we wanted our payments to be and it make it happen, and he did. I would absolutely recommend SMP, but more specifically Mark! He was knowledgable and more importantly - low maintenance (not your typical car salesman). The ONLY thing I wasn't impressed with was, we just spent thousands of dollars on this beautiful vehicle and you couldn't fill the tank?? More
Recalls Took a vehicle into the dealership for recall repair work, and to get some adjustments on some lights. Truck was in worse shape after the repairs, and Took a vehicle into the dealership for recall repair work, and to get some adjustments on some lights. Truck was in worse shape after the repairs, and was given a bill for $1500.00 warning. Will never purchase another vehicle from this dealership again, nor will I ever take a vehicle in for service. A lot of unsolicited work took place, and this experience was very disappointing. This is the kind of experience I would expect from taking a truck into Canadian tire. More
"2015 GMC Yukon" My wife and I bought our pre-owned '15 Yukon almost 1 year ago. Over the past year I have had to bring it into SMP a few times for warranty work and t My wife and I bought our pre-owned '15 Yukon almost 1 year ago. Over the past year I have had to bring it into SMP a few times for warranty work and this last visit for an airbag recall. Rebecca has been my service advisor for each visit and I cant say enough good things about her. She is very friendly, helpful and knowledgeable. Always striving to provide the best service possible and makes sure I am completely satisfied with my visit. Thanks for everything Rebecca. More
Disappointed We bought a new truck this would be the fourth vehicle that we have bought through S M P. We had to wait for a vehicle because just when we said we wo We bought a new truck this would be the fourth vehicle that we have bought through S M P. We had to wait for a vehicle because just when we said we would take the show room one a sale sign went up so we had to order one from out of town the mud flaps were to be in the price of the vehicle but wasn't then told we could get them at cost then told 10 percent off then when we got the bill we were over charged by over three hundred dollars. Just felt a push to buy the truck and get us out of there. More
2016 Chev Cruze LT Our salesman Mark Sugar not only took the time to look after our car buying needs, he listened to what we wanted to buy instead of what he wanted us t Our salesman Mark Sugar not only took the time to look after our car buying needs, he listened to what we wanted to buy instead of what he wanted us to buy, his dedication to his customers will make us recommend our friends go see him when they need a vehicle More
excellent service Purchased a new truck and the necessary staff remained available till 9:00PM to complete the deal so I could take my truck home..A long day for all. Purchased a new truck and the necessary staff remained available till 9:00PM to complete the deal so I could take my truck home..A long day for all. THANKS AL S More
Great Dealership! All the staff I dealt with were accommodating, knowledgeable and very personable. I was well informed of all the areas of SMP if I required other dep All the staff I dealt with were accommodating, knowledgeable and very personable. I was well informed of all the areas of SMP if I required other departments at a future date. I would buy another vehicle from SMP. More