SMP (Saskatoon Motor Products)
Saskatoon, SK
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Great service and follow up! Thanks so much Crystal for looking after me ! Emergency service to my car , was a bit stressful but Crystal took care of me and my car's service appoi Thanks so much Crystal for looking after me ! Emergency service to my car , was a bit stressful but Crystal took care of me and my car's service appointment. Crystal arranged for me to be picked up at work, when my car was ready. Crystal also phoned me to make sure I didn't have any other concerns! More
Traded my 2011 Chev Silverado Traded in my 2011 Chev Silverado for a 2016 Jeep Cherokee Trail Hawk edition....once again Kelly Prior got us an excellent deal on my silverado and Traded in my 2011 Chev Silverado for a 2016 Jeep Cherokee Trail Hawk edition....once again Kelly Prior got us an excellent deal on my silverado and a great deal on the Jeep.. Kelly has always treated us very very well and never pressured us. I would Highly recommend Kelly Prior for anyones next vehicle More
Best Service Ever! Rebecca was very professional and helpful. I am definitely not a "car person", and she made my vehicle repairs much less intimidating. In fact, it fel Rebecca was very professional and helpful. I am definitely not a "car person", and she made my vehicle repairs much less intimidating. In fact, it felt like I had a friend on the inside. The level of customer service was beyond what I hoped for and I would absolutely recommend her and SMP. I will not take my business anywhere else. More
Amazing Service Dealt with Rebecca in the service department to have a few things repaired on my Malibu. She was very professional, knowledgeable, courteous, polite Dealt with Rebecca in the service department to have a few things repaired on my Malibu. She was very professional, knowledgeable, courteous, polite and had my vehicle in and out sooner than I had anticipated. The cost was a lot less than I was expecting as well! Will most definitely be returning in the future. More
Great Service! Totally happy with the service I received from Imee and Jeff. Both were very friendly and knowledgable! I will definately be back in the future! Totally happy with the service I received from Imee and Jeff. Both were very friendly and knowledgable! I will definately be back in the future! More
Customers Always Come First! As always, exceptional service and commitment to customers! I required service prior to leaving for an unexpected business trip. Rebecca was able to As always, exceptional service and commitment to customers! I required service prior to leaving for an unexpected business trip. Rebecca was able to book my vehicle in and look after all of my requirements in the same day! No where else could you find individual attention like this! I will always come back to Rebecca and SMP! More
Great experience Cam made our experience in buying a new vehicle very comfortable and exciting. No pressure just very informative. Made us feel comfortable and respec Cam made our experience in buying a new vehicle very comfortable and exciting. No pressure just very informative. Made us feel comfortable and respected want we wanted.thanks again Cam😊 More
A rewarding experience Wow, did we ever have a wonderful experience buying our 2017 Trax. Michael Fahlgren and his manager went to bat and found a Trax of a color suitable f Wow, did we ever have a wonderful experience buying our 2017 Trax. Michael Fahlgren and his manager went to bat and found a Trax of a color suitable for us. Michael, was curtious and knowledgable, and most of all patient. When we dealt with fianance, the young lady was respectful and searched for the military allowance G M provides for service members. That is why I buy from a North American Co. Being ex-military I am proud of the fact I did my job to protect our country. Further to that, I am an long time member of the Snowbird Air Demonstration team who successfully convinced the Gov. of the year in 1977 to fund the team. Now in 2020, we will celebrate 50 years of wowing audiences in North America. I hope to be there. I have used SMP's service for years. More
Excellent! Detailed! After my accident I wouldn't have wanted to deal with any of the details of replacement! When everything was finalized I felt that each and every det After my accident I wouldn't have wanted to deal with any of the details of replacement! When everything was finalized I felt that each and every detail was taken care of! It was like taking my place behind the wheel of an "old friend" and driving away! Thank you for your service! More
Warrenty work I had some issues with smp initially with my 2015 traverse which I purchased from them( Kelly prior was amazing to deal with and found us the best dea I had some issues with smp initially with my 2015 traverse which I purchased from them( Kelly prior was amazing to deal with and found us the best deal on exactly what we wanted) After just over a year. My suv started to shimmy. I had brought the concern up... told it was looked at and was nothing more then dirt in my rims. The shimmy was still there ... took it in a second time ... was told the foremen took it for a test drive and found nothing .... this upset me as I am the sole driver of the vehicle and KNEW there was an issue. And simply driving it around the city wasn't going to fix the problem... Took the suv to another mechanic to have tires changed... only to find my tie rod was SEVERELY worn... We contacted the manager at smp... expressed our frustration with how the issue had been over looked and pushed aside. Booked the suv in to have the tie rod replaced with smp. This time around they gave me a MUCH BETTER service advisor to work with. Rebecca. Not only was she helpful, understanding, and willing to get to the bottom of the problem. She also made sure my suv was detailed and washed up before I returned to pick it up. Had she not been as amazing as she was. I honestly would have been done with smp. So she saved them losing our continued business. Thank you again for all you did to fix what others had really messed up ! More