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SMP (Saskatoon Motor Products)
Saskatoon, SK
482 Reviews
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Showing 482 reviews
January 09, 2018
Great customer service The knowledge the employees have on their vehicles is beyond average. The customer service, even better! Overall an awesome experience, would recomme The knowledge the employees have on their vehicles is beyond average. The customer service, even better! Overall an awesome experience, would recommend SMP to all of my friends and family! More
by Olsons
Employees Worked With
Ben Roberts, Rick Correia, Randy Swistun
Helpful January 09, 2018
Only care when they can sell you something I have been going to SMP for a number of years however, as of today that will never happen again. In 2015 ago I purchased a 2013 GMC Terrain from S I have been going to SMP for a number of years however, as of today that will never happen again. In 2015 ago I purchased a 2013 GMC Terrain from SMP. When I purchased the vehicle the rear view mirror fell off after few days because the temperature was cold and this caused the glue to fail. I took it back and they glued the mirror back on. Within no time the mirror fell off again. I knew there must be some problem with the windshield as this should not keep happening. They again, stuck the mirror back on the windshield. Since this time I have always kept the vehicle in my garage and therefore protected from the extreme cold. During the Christmas break the mirror once again fell off due to the car being parked outside in cold weather (we are in Canada). I took it back to SMP to have it glued back on again. When I took it in to the service department I was told that other services should be done on the vehicle so I agreed to have the transmission fluid changed (almost $300). Later, I received a phone call that my vehicle was ready for collect but they could not glue the mirror back on as I needed a new windshield! As this was an issue from the begin I was unhappy that now the warrantee was up they find that it should be replaced. I returned to collect my vehicle from SMP and went to the sales areas where I originally bought the vehicle to see if they would be able to help me. Dan Barrett was fast to come out to the call when he thought I might be someone who was buying a vehicle however, he soon let me know that he would not be able to see me for about half hour, and that others were either on their lunch break or not available when he knew what I was there for. I waited until someone was able to see me. I saw Dan's assistance Autumn and explained the problem. I want to emphasis at this time, the windshield/rear-view mirror are the same ones I was having difficulties with when I purchased the vehicle, they have not been changed. Autumn went to see someone to see if this could be sorted out, unfortunately the answer was no because I have had the vehicle too long. I duly collected my vehicle and paid for the transmission fluid change, drove it to the next block to Speedy Glass, who glued the mirror back on and did not charge me for this service. Way to go Speedy Glass (fantastic company who know customer service). And no mention of needing a new windshield and they could tell that the mirror had been glued on at least a couple of time before. It makes me wonder if the windshield does need replacing or were SMP just trying to rip me off. I will never be using SMP to purchase a vehicle, to have any service done on a vehicle, or the use the body shop again. More
by CLD
Employees Worked With
Dan Barrett, Rebecca Friesen
January 08, 2018
Very easy transition into a new vehichle I had an older chev traverse which needed extensive repair. Went in and Jeff looked into my loan and what options I was looking at to either fix or b I had an older chev traverse which needed extensive repair. Went in and Jeff looked into my loan and what options I was looking at to either fix or buy new. Jeff, Rick, and Danna h worked really hard into getting me into a new 2017 traverse. They were even able to cut my interest rate by half compared to what I was paying before. I can now drive my family around and not have to worry about getting stranded from a breakdown. More
by Vanessa Thorson
Employees Worked With
Hannah Dhukin, Rick Correia, Jeff Brown
December 28, 2017
Awesome! Jilene is hospitable and she assisted us in everything we need from registering our new vehicle. She always wear her happy face in answering all our q Jilene is hospitable and she assisted us in everything we need from registering our new vehicle. She always wear her happy face in answering all our quiries. More
by Chevy 18
Employees Worked With
Jilene Allan
December 28, 2017
Great experience! I had an excellent experience buying a used car from SMP - from the shuttle drivers to the sales staff. Jilene Allan was attentive, considerate of my I had an excellent experience buying a used car from SMP - from the shuttle drivers to the sales staff. Jilene Allan was attentive, considerate of my concerns, and answered all my questions. SMP went the extra mile to make sure my car was in great shape, which is important when buying used. Thank you! More
by Johns2018
Employees Worked With
Jilene Allan
December 23, 2017
Excellent Great staff put an extra effort in to get a deal done for a great truck much appreciated couldn't be happier thanks to smp.. Great staff put an extra effort in to get a deal done for a great truck much appreciated couldn't be happier thanks to smp.. More
by Mitch
Employees Worked With
Dean Blatz
December 21, 2017
Randy Swistun at SMP aid fabulous to deal with In October, I came in to look at either the new Equinox or the 2018 Traverse. I found out that Kelly Prior was no longer in sales so he referred me to In October, I came in to look at either the new Equinox or the 2018 Traverse. I found out that Kelly Prior was no longer in sales so he referred me to someone he knew would take care of me like he would have. I test drove both and after having 5 Equinox’s, I fell in love with with the new Redline Traverse on the lot. Randy was so great. He showed me all the options that the vehicle had and it basically sold itself. We watched him do the presentation before Halloween using my new vehicle and he did such a great job! It helped my analytical husband learn more about the vehicle as well. I would highly recommend him to anyone looking at a vehicle. SMP is very lucky to have him. I even got a Xmas card and a lottery ticket as a thank you in the mail today. Service at its finest. Thank you Randy. Kelly, thank you as well for a seamless financing transaction on the back end. I love my new wheels and thank you both for all of your help! Dana More
by Dana
Employees Worked With
Kelly Prior, Randy Swistun
December 20, 2017
Curtious and hassle free I am a second time buyer of chevrolet and the dealer in my opinion is one if not the best dealership to deal with. I will be a long time SMP user I am a second time buyer of chevrolet and the dealer in my opinion is one if not the best dealership to deal with. I will be a long time SMP user More
by Bigtree853
Employees Worked With
Dan Barrett
December 02, 2017
Awesome deals and Wonderful experience It’s an amazing place and deal with a very professional people, they are all very accomodating and easy to talk. People work here are on top of the li It’s an amazing place and deal with a very professional people, they are all very accomodating and easy to talk. People work here are on top of the line as well as the products they offer to all customers. Wonderful! they treat me as VIP as per my experience, ive’d got all what i want. So special thanks to Philip, Tom and Dana. You guys done a great job. Keep it up and God bless you guys and SMP! More
by Leonel
Employees Worked With
Philip, Tom and Dana
November 09, 2017
Very Accommodating! My 2017 Silverado is the first vehicle I've purchased from SMP. I've had it through service twice and have been impressed with the friendliness of th My 2017 Silverado is the first vehicle I've purchased from SMP. I've had it through service twice and have been impressed with the friendliness of the service writers and Michael Kocsis in particular. Latest was for a question regarding tpms relearn on some used winter tires and wheels I'd purchased privately. " Just bring it in and we'll have a look". About 10 minutes later I was driving away with working pressure sensors. Thanks guys. More
by JimG
Employees Worked With
Michael Kocsis
