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SMP (Saskatoon Motor Products)
Saskatoon, SK
489 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 489 reviews
January 28, 2018
New truck purchase Dan Barrett and Autumn (Dan’s assistant) made purchasing a new truck a good experience. Are easy to work with and always took my needs first. Didn’t t Dan Barrett and Autumn (Dan’s assistant) made purchasing a new truck a good experience. Are easy to work with and always took my needs first. Didn’t try to up sell my needs and didn’t try to push extras I didn’t want. More
by New truck for Howie
Employees Worked With
Autumn (Dan Barrett assistance), Dan Barrett
January 27, 2018
Very friendly and helpful. Jeff was extremely personable and helped us get into a vehicle that suited our needs. I would recommend him to anyone looking for a new or used vehicl Jeff was extremely personable and helped us get into a vehicle that suited our needs. I would recommend him to anyone looking for a new or used vehicle. More
by Carguy
Employees Worked With
Jeff Brown
January 26, 2018
No more flat... in no time flat...:) I got a flat tire on a Friday morning, and they had my car in and out and fixed in the time it took me to walk across and get a coffee from Tims. I ha I got a flat tire on a Friday morning, and they had my car in and out and fixed in the time it took me to walk across and get a coffee from Tims. I hadn't even lost my parking spot yet when I went back to work! Marshall was great to deal with and the techs did an awesome job! More
by blackcavillac
Employees Worked With
Clint - Service Tech, Marshal Diehl
January 16, 2018
Great Experience! From beginning to end, staff and management were professional, attentive, and accommodating. I will definitely be recommending SMP to family and frie From beginning to end, staff and management were professional, attentive, and accommodating. I will definitely be recommending SMP to family and friends for their new car needs . More
by Silverado71
Employees Worked With
Steve Maughan, Riun Bolld, Ben Roberts
January 12, 2018
Love my service rep! Rebecca Friesen is a 5-star Rep who takes great care of her clients. She is the reason I bring my truck to smp for servicing and regular maintenance.. Rebecca Friesen is a 5-star Rep who takes great care of her clients. She is the reason I bring my truck to smp for servicing and regular maintenance... thanks for being so awesome! More
by Brenda Klassen
Employees Worked With
Rebecca Friesen
January 10, 2018
Awesome Sales Lady Jilene was very nice to work with. Purchased a 2015 Leaseback. She was very good in helping us with making our decision We inially wanted to buy a Jilene was very nice to work with. Purchased a 2015 Leaseback. She was very good in helping us with making our decision We inially wanted to buy an older vehicle but after she showed us the one she recommended there was no turning back. Thanks for being so professional and thorough with us. More
by Karen Reimer
Employees Worked With
Jilene Allan
January 10, 2018
Pays attention to detail. We have always received great service with Rebecca Friesen at SMP in Saskatoon. Pays attention to detail regarding vehicle warranty and regular serv We have always received great service with Rebecca Friesen at SMP in Saskatoon. Pays attention to detail regarding vehicle warranty and regular service. Very good at getting my vehicle in and out as promised. My time is very important to me as I am self employed. Rebecca always has a smile on and shows sincere interest in your well being and your vehicle. Goes the extra mile in making sure everything is taken care of as promised. More
by Karen Reimer
Employees Worked With
Rebecca Friesen
January 09, 2018
Great customer service The knowledge the employees have on their vehicles is beyond average. The customer service, even better! Overall an awesome experience, would recomme The knowledge the employees have on their vehicles is beyond average. The customer service, even better! Overall an awesome experience, would recommend SMP to all of my friends and family! More
by Olsons
Employees Worked With
Ben Roberts, Rick Correia, Randy Swistun
January 09, 2018
Only care when they can sell you something I have been going to SMP for a number of years however, as of today that will never happen again. In 2015 ago I purchased a 2013 GMC Terrain from S I have been going to SMP for a number of years however, as of today that will never happen again. In 2015 ago I purchased a 2013 GMC Terrain from SMP. When I purchased the vehicle the rear view mirror fell off after few days because the temperature was cold and this caused the glue to fail. I took it back and they glued the mirror back on. Within no time the mirror fell off again. I knew there must be some problem with the windshield as this should not keep happening. They again, stuck the mirror back on the windshield. Since this time I have always kept the vehicle in my garage and therefore protected from the extreme cold. During the Christmas break the mirror once again fell off due to the car being parked outside in cold weather (we are in Canada). I took it back to SMP to have it glued back on again. When I took it in to the service department I was told that other services should be done on the vehicle so I agreed to have the transmission fluid changed (almost $300). Later, I received a phone call that my vehicle was ready for collect but they could not glue the mirror back on as I needed a new windshield! As this was an issue from the begin I was unhappy that now the warrantee was up they find that it should be replaced. I returned to collect my vehicle from SMP and went to the sales areas where I originally bought the vehicle to see if they would be able to help me. Dan Barrett was fast to come out to the call when he thought I might be someone who was buying a vehicle however, he soon let me know that he would not be able to see me for about half hour, and that others were either on their lunch break or not available when he knew what I was there for. I waited until someone was able to see me. I saw Dan's assistance Autumn and explained the problem. I want to emphasis at this time, the windshield/rear-view mirror are the same ones I was having difficulties with when I purchased the vehicle, they have not been changed. Autumn went to see someone to see if this could be sorted out, unfortunately the answer was no because I have had the vehicle too long. I duly collected my vehicle and paid for the transmission fluid change, drove it to the next block to Speedy Glass, who glued the mirror back on and did not charge me for this service. Way to go Speedy Glass (fantastic company who know customer service). And no mention of needing a new windshield and they could tell that the mirror had been glued on at least a couple of time before. It makes me wonder if the windshield does need replacing or were SMP just trying to rip me off. I will never be using SMP to purchase a vehicle, to have any service done on a vehicle, or the use the body shop again. More
by CLD
Employees Worked With
Dan Barrett, Rebecca Friesen
January 08, 2018
Very easy transition into a new vehichle I had an older chev traverse which needed extensive repair. Went in and Jeff looked into my loan and what options I was looking at to either fix or b I had an older chev traverse which needed extensive repair. Went in and Jeff looked into my loan and what options I was looking at to either fix or buy new. Jeff, Rick, and Danna h worked really hard into getting me into a new 2017 traverse. They were even able to cut my interest rate by half compared to what I was paying before. I can now drive my family around and not have to worry about getting stranded from a breakdown. More
by Vanessa Thorson
Employees Worked With
Hannah Dhukin, Rick Correia, Jeff Brown
