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SMP (Saskatoon Motor Products)
Saskatoon, SK
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Thank you for the great sales / finance Dan , Autumn and Riun great service Thank you for upgrading to the Equinox I love it the drive and comfort and extra room Riun great service Thank you for upgrading to the Equinox I love it the drive and comfort and extra room More
Helpful courteous professional, have a good luck with the sales staff every time I am there. Everything always seems to work out for me when dealing here sales staff every time I am there. Everything always seems to work out for me when dealing here More
Always a pleasure to deal with, thanks Randy once again for doing a great job helping me find another great vehicle. Will be back once it’s time to find another one. for doing a great job helping me find another great vehicle. Will be back once it’s time to find another one. More
👍🏿👍🏿👍🏿👍🏿👍🏿To Clint Smith(service advisor) who was down to earth, Knowledgeable, Courteous & Efficient , which relaxed a stressful situation. Overall, service was good. 😊 will definitely was down to earth, Knowledgeable, Courteous & Efficient , which relaxed a stressful situation. Overall, service was good. 😊 will definitely continue to do my business here! More
I dealt with SMP in Saskatoon and I would not recommend dealing with them. I tried booking a shuttle and after leaving several voicemails I was told that I had cancelled the shuttle when I never got a chan dealing with them. I tried booking a shuttle and after leaving several voicemails I was told that I had cancelled the shuttle when I never got a chance to book one. I had left several voicemails for service, front desk and Robert Mann and I was never called back. We were told that the work that we needed done on our vehicle wasn’t covered under warranty when in fact it is covered under extended warranty. The service department more specifically Audrey Funk was leaving voicemails about another gentlemen’s vehicle to our number and giving information about his vehicle that was none of our business. More
SMP is a very professional and knowledgeable staff very courteous and caring for what the cutom is looking for and needs I would highly recommend this dealership not only for staff but facilit very courteous and caring for what the cutom is looking for and needs I would highly recommend this dealership not only for staff but facilities and service More
Sexist My wife had a leaking turbo line. She went in for an oil change and tried hard to convince her they needed to pull the transmission for 1800+tax and f My wife had a leaking turbo line. She went in for an oil change and tried hard to convince her they needed to pull the transmission for 1800+tax and fees. Aweful and shameful. More
Sales Theatrics Galore This dealer loves to put on a show of theatrics with each car deal. Any answer that isn't "yes" will result in your salesman disappearing for 10 minu This dealer loves to put on a show of theatrics with each car deal. Any answer that isn't "yes" will result in your salesman disappearing for 10 minutes to collect another salesperson to play "good cop/bad cop" during the negotiations. It's time consuming, obnoxious, and nobody with an IQ of more than 5 falls for that. But alas, they had the car I wanted and I had to play ball. They really tout the "certified used" and their multi-point inspection on all used vehicles they bring onto the lot. Yet, they somehow missed the fact the back door only latched 20% of the time. No problem, as it was fixed under warranty but it was sure amusing to get berated for my "low offer" because their cars were so amazing. The finance guy pulled a fast one on me, I'm actually kind of impressed - Walked out with some sort of loan insurance that he said I would need to secure the loan. I'm usually not that gullible, so good on him! It was probably his cool hat that threw me off. Last, I dropped off a clean vehicle to have a second key cut and programmed for an entire day (didn't think it was that time consuming), and it came back dirty. You'd think some of that insurance commission could've paid for a car wash. That's just nit-picky of me, though. All in all, a completely average dealership, and I've dealt with just about every domestic car dealership in the city. More
Familiarisation with new car Would have appreciated being helped to know the electronic differences and read outs between 2016 and 2019 chev cruzes. Staff always friendly and Would have appreciated being helped to know the electronic differences and read outs between 2016 and 2019 chev cruzes. Staff always friendly and helpful except management!! More