Roy Foss Thornhill

We purchased XT5 at Royfoss our sales person MJ gave excellent service and his manager also gave great service. We were very satisfied with the experience. excellent service and his manager also gave great service. We were very satisfied with the experience. More

Excellent I recently purchased a pre-pwned Cadillac SRX, my experience at Roy Foss was amazing, everyone was so friendly, and our sales associate Eli was a rock I recently purchased a pre-pwned Cadillac SRX, my experience at Roy Foss was amazing, everyone was so friendly, and our sales associate Eli was a rock star. I will recommend this dealership to everyone I know, thank you so much More

Great Service Just purchased a used car from Roy Foss Thornhill, with Eli Sionov as my sales representative. He was affable, accommodating and definitely wanted to Just purchased a used car from Roy Foss Thornhill, with Eli Sionov as my sales representative. He was affable, accommodating and definitely wanted to provide me with a positive sales experience. He and the other staff, Mike Ragusa particularly, took the time to answer my questions and provided great service throughout the process. Would definitely recommend going to Roy Foss. Thanks Eli! More

Car Shopping Recently purchased a used car Sept 9th 2019 from Roy Foss . .Sales Consultant Eli Slonov made buying my car a memorable experience, Attention to detai Recently purchased a used car Sept 9th 2019 from Roy Foss . .Sales Consultant Eli Slonov made buying my car a memorable experience, Attention to detail, Great service, Positive attitude will be sure to recommend to family and friends Great Guy knowledgeable. More

Very happy Mohsen Ketabian was looking after our purchase he was very patient , experience, helpful and professional. Our experience was great my husband and I w Mohsen Ketabian was looking after our purchase he was very patient , experience, helpful and professional. Our experience was great my husband and I will recommend this dealership. More

Great Car Shopping Experience Recently bought a Caddy XT4 from the dealership, great customer service all along and very smooth transaction, and thorough handover of the vehicle. H Recently bought a Caddy XT4 from the dealership, great customer service all along and very smooth transaction, and thorough handover of the vehicle. Highly recommended. More

Great customer service Great customer service It was my second time doing business with Roy Foss Thornhill, always a good experience overall, would recommend Eli and the Great customer service It was my second time doing business with Roy Foss Thornhill, always a good experience overall, would recommend Eli and the dealership team. Thank you. More

A great experiience buying a car!! Eli Sionov really gets high marks for creating such a positive customer experience! He made my search for a car everything I hoped! Great service, att Eli Sionov really gets high marks for creating such a positive customer experience! He made my search for a car everything I hoped! Great service, attention to what I wanted within my budget and very knowledgeable. Recommend you file his name for yourself, friends or family. More

Disapointing sale experience-do not recommend this dealer • Although we requested to work with Kosta, we were assigned to Guang Yuan (Kevin) Su – who seemed very inexperienced • The whole process took over 2 • Although we requested to work with Kosta, we were assigned to Guang Yuan (Kevin) Su – who seemed very inexperienced • The whole process took over 2 hours, and much of that was waiting while Kevin tried to get his technology working and was off asking someone else for assistance • When Kevin left his desk he frequently left his tablet/computer open with the names and personal information of other customers visible to us – that’s a violation of privacy and security • Kevin did not seem to know much about the car – most of my questions I answered myself because I was able to search online on my phone faster than Kevin – he didn’t add any value! • There was no follow up to inquire as to whether we were satisfied with our purchase subsequently More

NO COMPASSION FOR THE DISABLED I leased a 2017 Cadillac XT5 from Roy Foss in Oct. 2017 suffered a catastrophic injury in August 2018 paralyzing me from the chest down to my feet. I I leased a 2017 Cadillac XT5 from Roy Foss in Oct. 2017 suffered a catastrophic injury in August 2018 paralyzing me from the chest down to my feet. I approached Roy Foss to see if they would buy out the lease. After not returning phone calls, they finally agreed to take back the car for a $10,500 cost t for a 1 year old car with 18,000 km I made several calls to other dealers in the area and East Side Chevrolet at Woodbine and Highway #7 in Markham, stepped up on compassionate grounds, agreed to buy out the car for a $6500 cost saving me $4000 They did not know me nor had I ever given them any business. Bottom line Roy Foss did not care to help me. They were all smiles in leasing me the car but when in trouble they did't carecare More