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Roy Foss Thornhill

Thornhill, ON

3.1
161 Reviews

7200 Yonge Street

Thornhill, ON

L4J 1V8

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Showing 161 reviews

September 02, 2023

My Service Rep, Luciano Rotondo I have dealt with since 2017. That involved my late 2017 Acadia purchased there and my present 2018 Acadia bought used elsewhere. On my visits for service he has always kept More

by bluesuit6508
Recommend Dealer
Yes
Employees Worked With
Luciano Rotondo, Enza.
August 25, 2023

Upon my slightly early arrival for my 1300 hours appt. , I was immediately greeted by Enza who already knew my name. Her instructions to me were direct , succinct and delivered in a very friendly manner. F More

by bluesuit6508
Recommend Dealer
Yes
Employees Worked With
Luchano
August 22, 2023

Brought my 2009 Pontiac G8 in for age related service and repairs and was immediately greeted as I got out of my car by a courteous, helpful lady named Enza. Enza had my information at her fingertips, offere More

by frankgreen
Recommend Dealer
Yes
Employees Worked With
Luciano
May 03, 2023

The service dept. is awful, very little customer service (except for Enza). I am not sure if they are short staff but I had an appointment to take my truck in at 9:40 More

by noservicewhatsoever
Recommend Dealer
No
Employees Worked With
Enza/Bash in service was great...Hass in Sales was helpful as well
December 05, 2022

Was at the dealership last week as my car needed service. Not only was a loaner car prepared for me but the service that I received from Luciano was once again exceptional!! I was in and out so quickly. Luci More

by jillspector
Recommend Dealer
Yes
Employees Worked With
Luciano
September 28, 2022

I've bought 2 vehicles from this dealer many years ago good service but Not the case this time! ( great service back then unfortunately the salesman passed away many years ago ) with my recent experience More

by DP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
unmentioned name
September 21, 2022

It was my first time and new to this company for my car maintenance and satisfied with the service Simone, Moe and Elvis they're very nice and helpful they're excellent !!! More

by elvie560
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simone, Moe, and Elvis
September 19, 2022

I ordered a yukon in March 2022 and they took my deposit. The following day I asked if I could change the color of the order but was told it was too late as the order had been accepted by GM. Anyway, I foll More

by JW
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick, David, Costa
September 17, 2022

I ordered a fully loaded Escalade on Jan 7, 2022 with a deposit, for an expected delivery in June of 2022. June has come and gone with no communication from the dealership. My salesman has since left the d More

by R. Howey
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vince, Sales Manager
April 24, 2022

We dealt with Mike R. And Hass. Both were easy to deal with. We lived out of town, so we did the financing portion virtually. We were going to go the week before and Mike More

by jrhogan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rapusa Hass
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