Rosetown Mainline Motor Products

Good service answered all the questions we had and made the buying process of a vehicle not stressful. Would recommend Bob and staff for you net auto purchase. answered all the questions we had and made the buying process of a vehicle not stressful. Would recommend Bob and staff for you net auto purchase. More

Having recently lost my husband, Bob was most diligent and professional helping me to discern what vehicle would be best for me moving forward. The trade in/ purchasing process went very well because I and professional helping me to discern what vehicle would be best for me moving forward. The trade in/ purchasing process went very well because I was listened to, and felt valued. Both Bob and Darren worked with me and my son to ensure I got the best and most fair deal and that I left feeling satisfied and more than happy. I would highly recommend Rosetown Mainline. It is where my husband chose to deal with last year and so was my first choice. More

This dealer is professional quick fast and would come highly recommended for any vehicle purchasing needs I will be back. My deal was done over the phone and by the time I showed up all dogs were ready I highly recommended for any vehicle purchasing needs I will be back. My deal was done over the phone and by the time I showed up all dogs were ready I was in and out in 30 minutes More

Chris was very patient with me, and answered all my questions. I am very pleased with my new truck, and Chris went the extra mile to make sure everything was taken care of, and even provided a few adde questions. I am very pleased with my new truck, and Chris went the extra mile to make sure everything was taken care of, and even provided a few added tips for the future. The rest of the team there were very welcoming and friendly. I will recommend Rosetown Mainline to everyone I know looking for a vehicle. Well worth the drive. More

Chris was amazing took time to answer all our questions and concerns, he was polite courteous and didn’t pretend he new something if he didn’t . Chris was excellent and concerns, he was polite courteous and didn’t pretend he new something if he didn’t . Chris was excellent More

Gave a great trade in value and the salesman listened to what I wanted and gave me options based on those requests without being pushy. Friendly staff. what I wanted and gave me options based on those requests without being pushy. Friendly staff. More

Service department needs to improve Bought a 2011 Terrain here. When it came time for the warranty to expire I took it here for them to check it over. The service guy praised about their Bought a 2011 Terrain here. When it came time for the warranty to expire I took it here for them to check it over. The service guy praised about their detailed inspection report they give. I didn’t mention to him that all 3 wipers had ripped rubbers on them. The report came back that all the wiper blades were in excellent condition. I phone the manager about this telling him that the inspection was done while sitting at a desk as they missed the wipers and if they looked in the back seat there were new ones there. I traded this terrain to them and bought a 2014 Denali terrain. Soon after I took possession of this I noticed the GPS map wasn’t up to date. I mentioned this to the salesman when I was there. His response was “Oh well” and walked away. After this one of the tire pressure sensors quit reading so I took it back to get it replaced. When I got home I noticed the center cap was missing on that wheel. I called the service manager and told him it was missing. His response was “How do you know it was the one we replaced the sensor in?” I replied because it’s the one that you took off. So he said he would order me one. When I received the replacement along with it came a bill for $180. I again phone and asked why I received a bill for this? Because you asked me to order it I was told. But you didn’t install it correctly when you took off my wheel is why it’s missing in the first place. I was then in the market for a new 2015 GMC truck. I went to the salesman that sold us the previous 2 Terrains. He threw me a set of keys and told me to press the remote button and you will find it. It was -25C outside so we went looking for it but didn’t like the truck. When we came back inside the salesman told us to sit down and sign up that truck. Pretty hard to sell a truck when the salesman doesn’t get off of his chair to show the truck. I went to Ford and they brushed the snow off of a truck and brought it to the door for us while we were drinking the coffee they served us. I’ve bought this truck plus one more Ford since. On my 2014 Terrain the service manager noticed rust showing on the bottom of the doors. He said there’s a recall to fix this issue. Great I though so how soon can you fix this I asked. I’ll put you one the list and call you when I want it brought in. Hopefully soon I asked, no he said as they are backlogged right now and may take a while to get to it but I will call you. We forgot about this until we got a wiper recall. We called Mainline to inquire about the current recall and asked about the rust recall. The service manager said “Oh that expired May of 2018, you’re too late”. I responded that how can I be too late when you put me on a list and were to call me to bring it in? Who was the service manager he asked, as there has been about 3 since then. I don’t know I responded but am still waiting for that call. I received an email from the current service manager that GM isn’t responsible for me missing the deadline and could have taken it somewhere else to fix it. Why would I take it somewhere else when your service manager said he would call me. I was looking to get this fixed as within the year to trade this off for a new vehicle. After having issues like listed above I don’t know why I would purchase from Mainline again. This will be my last GM vehicle purchase. More

Chris and Garret and Serge in finance got together in short notice and helped me get into a new truck that will suit my needs short notice and helped me get into a new truck that will suit my needs More

Great Dealership, Great Staff-all around! Great Service. Great experience, would highly recommend to anybody! Entire staff, from Jason Ediger on down is a pleasure to deal with! I will definitely be back!! Great experience, would highly recommend to anybody! Entire staff, from Jason Ediger on down is a pleasure to deal with! I will definitely be back!!! More

Friendly knowledgeable staff in all aspects of the Dealership. Nicely designed show room and flow to accessories and service. The attached oil change and car wash are a nice addition Dealership. Nicely designed show room and flow to accessories and service. The attached oil change and car wash are a nice addition More