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Rose City Ford Sales

Windsor, ON

4.8
1,525 Reviews
Call Dealership (519) 948-7800
View Awards

6333 Tecumseh Rd E

Windsor, ON

N8T 1E7

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1,525 Reviews of Rose City Ford Sales

April 12, 2024

Very proffessional. Always on time, pleasant and helpful. Fast service, open to any suggestions and polite. More

by TA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Apr 19, 2024 -

Rose City Ford Sales responded

Thank you very much for leaving us such a kind review! We're so glad to hear that our service team has been able to help you with all your needs. We will be sure to pass along your thoughtful message to the team, and we cannot wait to be of service to you again soon. Have a fantastic afternoon!

April 12, 2024

Setting up of appointment was easy. Brought in vehicle and was attended to quickly and efficiently. Service rep. was prompt and courteous. All issues were remedied the same day. The who More

by Bmiller1497
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Willett
Report | Print
Apr 20, 2024 -

Rose City Ford Sales responded

Thank you! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Rose City Ford working with Matt! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 11, 2024

Staff very courteous and friendly Olivia was very friendly and helpfull Highly recommended her Very Pleased with our purchase More

by gsherman1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Olivia Droulliard , Nick Gloster
Report | Print
Apr 20, 2024 -

Rose City Ford Sales responded

Thank you so much! We are delighted to hear that Olivia was able to provide you with the positive experience we strive for, and made your car buying process enjoyable! We hope you enjoy your new ride, and we cannot wait to work with you again soon!

April 10, 2024

Service was fast and efficient, staff was friendly and helpful. Thanks very much. Will come again. More

by vrubio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Report | Print
Apr 12, 2024 -

Rose City Ford Sales responded

Thank you very much for your kind words! We are delighted to hear that our Service team made your visit smooth and enjoyable! If you have any further questions, please give us a call. We're always happy to help! Cheers :)

April 08, 2024

Very good customer service. They are friendly and good at their jobs. Rob was very efficient in all details of the problem solving More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Report | Print
Apr 11, 2024 -

Rose City Ford Sales responded

Thank you very much Mike! We are thrilled to hear that our service team was able to assist with all your service needs while you were here for your visit. We cannot thank you enough for taking the time to leave us such a thoughtful review, and we will be sure to pass this along to Rob! We are looking forward to working with you again soon!

April 08, 2024

Everything is perfect and Every Staff Member is So Nice I really loved it 😍 Thank More

by Harpreet K Khullar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Report | Print
Apr 11, 2024 -

Rose City Ford Sales responded

Hey Harpreet! We are so happy that you had such a great service experience here with us at Rose City Ford! We strive for 100% satisfaction, and it is so great to see that was the case here! We will pass along your kind words to the service team, and we hope to be of service to you again soon!

April 07, 2024

The process went very smooth, with no surprises. The dealership found me the exact car I wanted. More

by M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronaldo Baho
Report | Print
Apr 11, 2024 -

Rose City Ford Sales responded

Thank you very much! We're so glad to hear that you had such an enjoyable experience at Rose City Ford, and working with Ronaldo on finding the perfect vehicle! We appreciate you taking the time to leave us a rating and review, and we look forward to your next visit! Cheers :)

April 05, 2024

The staff was courteous and gave me all the help and right person to fix the problem with my vehicle . More

by pinardjc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Primeau
Report | Print
Apr 11, 2024 -

Rose City Ford Sales responded

Thank you for your kind review; we are happy to pass along your comments to the service team here at Rose City Ford, and more specifically to Rob! We look forward to your next visit, and if you have any further questions, please give us a call. We're always happy to help! Take care!

April 04, 2024

Very knowledgeable staff. Quick service. Very pleasant and all staff were all willing to listen to customer More

by Ctrofin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk employee
Report | Print
Apr 11, 2024 -

Rose City Ford Sales responded

Thank you kindly for taking the time to leave us such a kind review! We're so happy that you found all our staff to be so supportive during your experience here at Rose City Ford! Please don't hesitate to reach out if there's anything additional we can do for you, and we look forward to your next visit! Cheers :)

April 04, 2024

My 2024 edge pre collision was not working properly and Rose City determined it wasn’t covered under warranty. They claim it was hit. There is no damage to the front and if it was bumped which I’m not disp More

by Mike Burke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christina, Nick Gloster
Report | Print
May 07, 2024 -

Rose City Ford Sales responded

Hi Mike, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please call us at (226) 826-2680 so we can work towards a solution. Thank you and have a great day.

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