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Rose City Ford Sales

Windsor, ON

4.8
1,510 Reviews
Call Dealership (519) 948-7800
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6333 Tecumseh Rd E

Windsor, ON

N8T 1E7

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1,510 Reviews of Rose City Ford Sales

September 28, 2024

Thank you for your quick and professional service and support Everyone tried to find the best solution for me and I appreciate that Many thanks to Stacey!!! And many thanks to the entire team More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey, Nick Gloster
Report | Print
Oct 02, 2024 -

Rose City Ford Sales responded

Thank you for the wonderful review, Nick! We're so glad to hear that Stacey and the team were able to find the best solution for you! Your appreciation means a lot to us, and we’re grateful for your trust. Cheers :)

September 27, 2024

Drop my car off night before for 830 appointment went the at 10.40 car wasn’t even in the garage was still in the same spot it was there for a recall on the flex lines to be replaced so the work never got do More

by Runningman336
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob premeau
Report | Print
Oct 02, 2024 -

Rose City Ford Sales responded

We sincerely apologize for the delay and the inconvenience you experienced. This is not the level of service we aim to provide, and we will look into what happened to ensure it doesn’t occur again. Please give us a call at 226-826-2680 at your earliest convenience. Thank you, we look forward to hearing from you.

September 26, 2024

Very friendly staff and extremely polite and helpful through the whole process of buying a new vehicle. Thank you Rose City Ford More

by DomenicBianco36
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kurt and Lucy
Report | Print
Oct 02, 2024 -

Rose City Ford Sales responded

Thank you for the kind words, Domenic! We're so glad to hear that our team made your car-buying experience smooth and enjoyable. We appreciate your trust and are thrilled you chose Rose City Ford. Cheers :)

September 26, 2024

We would like to Thank James Kennedy our sales rep Bob Marsh who gave us incredible deal Karen Ramsey who explained everything & some Oliver Esho for an amazing detail job Thank you so much More

by lrp_nmc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Kennedy , Bob Marsh, Karen Ramsey , Oliver Esho
Report | Print
Oct 02, 2024 -

Rose City Ford Sales responded

Thank you for the glowing review! We’re thrilled that James, Bob, Karen, and Oliver could provide such an outstanding experience for you. Your appreciation means a lot to the entire team, and we’re so happy we could help. Enjoy your new vehicle! Cheers :)

September 24, 2024

Great service advisors . Great shuttle service to drive me home and next day to pick me up from work More

by Condor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert edward prime
Report | Print
Sep 29, 2024 -

Rose City Ford Sales responded

Thank you for sharing your experience! We're glad to hear that our service advisors and shuttle service made your visit smooth and convenient. We look forward to serving you again. Cheers :)

September 24, 2024

Superior service with caring heart ❤️ service ! All the service was done with professional matter ✅ Thanks so much 😊 More

by egonklein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Report | Print
Sep 29, 2024 -

Rose City Ford Sales responded

Egon, thank you so much for your kind words! We're thrilled to hear that our team provided you with professional and caring service. We always strive to go above and beyond for our customers. If there is anything else we can do for you, please don't hesitate to reach out! Cheers :)

September 23, 2024

They were professional, honest, and Kett to their timelines. When in the service area, they constantly check if we were OK and or needed anything More

by Scott irwin has
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob. , Nick Gloster
Report | Print
Sep 29, 2024 -

Rose City Ford Sales responded

Thank you, Scott! We're happy to know that our team provided professional and attentive service during your visit. Your comfort and satisfaction are our top priorities. We look forward to your next visit! Cheers :)

September 17, 2024

Thank-you Olivia for my 2018 Lincoln MKX purchase. You went beyond my expectations by installing the floor mats for delivery. The efficient experience was great. Keep it up! More

by kerryoffsite
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Olivia
Report | Print
Sep 20, 2024 -

Rose City Ford Sales responded

Hi Kerry, Thank you for your wonderful feedback! We’re thrilled to hear that Olivia exceeded your expectations and made your purchase experience smooth and enjoyable. We’ll be sure to pass along your kind words to her. Cheers :)

September 15, 2024

It was friendly,efficient and got the work done in timely fashion.Not too long of wait. More

by richardmorris41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Report | Print
Sep 20, 2024 -

Rose City Ford Sales responded

Hi Richard, thanks for the great feedback! We're thrilled to hear you had a friendly and efficient experience with us. We look forward to serving you again soon! Cheers :)

September 15, 2024

Their service center is amazing. They go above and beyond for their clients. I went to get my sidestep installed on my Bronco, it was supposed to take all afternoon. Not only were th More

by caits
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Report | Print
Sep 20, 2024 -

Rose City Ford Sales responded

Hi Caits, thank you so much for the awesome feedback! We're thrilled to hear that our service team exceeded your expectations and got everything done quicker than expected. Your recommendation means a lot to us, and we're always here whenever you need us again. Cheers :)

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