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Rose City Ford Sales

Windsor, ON

4.8
1,525 Reviews
Call Dealership (519) 948-7800
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6333 Tecumseh Rd E

Windsor, ON

N8T 1E7

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1,525 Reviews of Rose City Ford Sales

January 22, 2025

This is a good professional dealership I like it very much Excellent staff and mechanics More

by sean.t.rivard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Report | Print
Jan 24, 2025 -

Rose City Ford Sales responded

Thank you for the wonderful review, Sean! We take pride in our team of dedicated professionals who are committed to delivering top-notch service. We're pleased to hear that you appreciate our staff and mechanics. We value your business and hope to continue exceeding your expectations. Cheers :)

January 21, 2025

Great experience from start to finish. Called and someone answered right away and I got an appointment when I wanted it. Arrived early and they graciously took my car in immediately. Also More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob, Nick Gloster
Report | Print
Jan 24, 2025 -

Rose City Ford Sales responded

We're delighted to hear about your fantastic experience, Frank! Providing exceptional service at every step is important to us, from the initial phone call to the comfortable waiting area. We aim to make every guest feel valued and well-cared for. We're thankful for your kind words and look forward to welcoming you back to Rose City Ford. Cheers :)

January 19, 2025

Rose City Ford is exceptional and efficient with their service which makes all the difference in the world and keeps us coming back. Thank you! More

by Margmark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Primeau
Report | Print
Jan 21, 2025 -

Rose City Ford Sales responded

Thank you for your continued loyalty! We're thrilled to know that our service department consistently meets your expectations. Providing efficient and top-notch care is a priority for us, and we appreciate you recognizing our team's efforts. We look forward to welcoming you back for your future automotive needs. Cheers :)

January 17, 2025

They were very customer oriented. Offered treats and coffe while waiting for the shuttle. Counter people in service were courteous and professional. More

by DL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dian, Nick Gloster
Report | Print
Jan 23, 2025 -

Rose City Ford Sales responded

Thank you for your kind review! We aim to create a comfortable and welcoming atmosphere for our guests while they wait. We're pleased to hear that you found our service team to be courteous and professional. We appreciate your business! Cheers :)

January 16, 2025

They gave a fast and efficient diagnosis. I was repaired and out of there in 90mins. More

by Doncostley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Edward Prime, Nick Gloster
Report | Print
Jan 23, 2025 -

Rose City Ford Sales responded

That's fantastic to hear, Don! We understand that your time is valuable, so we strive to provide efficient and timely service. We're glad that we were able to get you back on the road quickly. Thanks for choosing Rose City Ford! Cheers :)

January 16, 2025

Service hours are horrible. No replacement vehicles when vehicle in for service. Slow customer service. Heard someone say recently that rose city service department couldn’t or More

by Kathycavill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Gloster
Report | Print
Jan 23, 2025 -

Rose City Ford Sales responded

Hi Kathy. We appreciate your feedback and apologize that your experience did not meet your expectations. We are always striving to improve our services, including our service hours and vehicle availability. We encourage you to contact our service manager directly at 226-826-2680 to discuss your concerns in more detail. We value your business and want to ensure a better experience in the future.

January 15, 2025

everyone is very kind and helpful. They went out of their way to look for what I wanted and they found the right car for me! More

by Gene
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ian , Karen
Report | Print
Jan 23, 2025 -

Rose City Ford Sales responded

That's wonderful to hear, Gene! We're committed to helping our guests find the perfect vehicle to fit their needs. We're so happy that our team was able to assist you in finding the right car. Enjoy your new ride and thank you for choosing Rose City Ford! Cheers :)

January 14, 2025

Was quick in and out. Bought my 2nd vehicle through this dealer. That’s about all More

by abramdriedger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Report | Print
Jan 23, 2025 -

Rose City Ford Sales responded

Thanks for your business, Abram! We appreciate you choosing Rose City Ford for your vehicle purchases. We're glad your experience was quick and easy, and we hope to continue serving you for your future automotive needs. Cheers :)

Jan 23, 2025 -

Rose City Ford Sales responded

Thanks for your business, Abram! We appreciate you choosing Rose City Ford for your vehicle purchases. We're glad your experience was quick and easy, and we hope to continue serving you for your future automotive needs. Cheers :)

January 13, 2025

Quick prompt service. Clean and easy to deal with. Close to home and make you feel comfortable More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Report | Print
Jan 16, 2025 -

Rose City Ford Sales responded

Hi Joe! Thank you for your kind words! We’re delighted to hear that you found our service prompt and our dealership welcoming. It’s always our goal to make our guests feel comfortable and at ease. We appreciate your support and look forward to serving you again in the future. Cheers :)

January 10, 2025

They were quick, and polite. They explained the process well. It was a pleasant experience. More

by jvb55
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, Michelle
Report | Print
Jan 14, 2025 -

Rose City Ford Sales responded

We’re thrilled to hear that you had a pleasant and efficient experience with our team. It’s our goal to ensure that every guest feels valued and well-informed throughout the process. Thank you for choosing us, and we look forward to assisting you with your future vehicle needs. Cheers :)

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