Rose City Ford Sales

I am pleased with my service provider. She is always very helpful and courteous.. However, I am not happy with Ford Canada, because they tend to forget how important their customers are on She is always very helpful and courteous.. However, I am not happy with Ford Canada, because they tend to forget how important their customers are once they have made their purchase More

I worked with Ronoldo at Rose CITY Ford. He is the best salesperson I have worked with. He was knowledgeable and friendly. I must have test driven 10 vehicles last week. He is the only sale He is the best salesperson I have worked with. He was knowledgeable and friendly. I must have test driven 10 vehicles last week. He is the only sales person to show me all the wonderful things this car has to offer before I even sat in it. He went over all the features with me. He helped get me a great deal! I love my Ford Escape! The manager was very accommodating as well. I was treated like I mattered by every person I spoke with at the dealership. That didn’t happen at some of the other dealerships. It was a great experience all around. I will always go back for my new car needs! Thank you Rose City Ford! More

They have been so friendly and helpful since I purchased my new Ford Bronco. Always available when I need their help. my new Ford Bronco. Always available when I need their help. More

Ahmad provided us with excellent customer service. I felt valued as a customer and would recommend this dealership always. I felt valued as a customer and would recommend this dealership always. More

Terrible service non of my concerned were taking care of . They ruined all my settings and it was total waste of time . I will be calling ford customer service to file complain . They ruined all my settings and it was total waste of time . I will be calling ford customer service to file complain More

Today they changed me $611 for diagnostic only. I had an appointment last December which at that time my car under warranty. They changed it to March 2024 and did not inform me that the warranty is I had an appointment last December which at that time my car under warranty. They changed it to March 2024 and did not inform me that the warranty is expired. They changed the latch for free under warranty but it was working and never had issue with it. They kept my car another day to provide the latch. So my visit was completely disappointing. More

Service was great. Everyone was friendly and fast service. Shuttle was great and friendly as well. Would recommend this dealer!! Everyone was friendly and fast service. Shuttle was great and friendly as well. Would recommend this dealer!! More

Very professional in the sales area but more important the service department. They make you comfortable the service department. They make you comfortable More

They are very courteous, personable, they explain the repairs that have to be done so that you understand and try to accommodate your time frame. repairs that have to be done so that you understand and try to accommodate your time frame. More

They didn’t informed me that I need to pay 200 dollars to diagnose my car. Otherwise I would’ve taken my vehicle without servicing. I want my money back. diagnose my car. Otherwise I would’ve taken my vehicle without servicing. I want my money back. More