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Rose City Ford Sales

Windsor, ON

4.7
845 Reviews

6333 Tecumseh Rd E

Windsor, ON

N8T 1E7

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845 Reviews of Rose City Ford Sales

November 03, 2023

replaced my engine in 1 day Car runs great. nothing to say except very pleased More

by willthemoose
Recommend Dealer
Yes
Employees Worked With
matt willar
Nov 14, 2023 -

Rose City Ford Sales responded

Thanks Will! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 03, 2023

Not honest, no idea about safety mto requirements. Bought a car with tinted windows, picked up car no tint. Said they removed it for safety. Well only side windows directly to left and right of driver More

by Not impressed24
Recommend Dealer
No
Employees Worked With
Dany jarjis
Nov 14, 2023 -

Rose City Ford Sales responded

Hello, thank you for taking the time to provide us with this feedback. Here at Rose City Ford, we strive for excellence, and are disappointed to hear that you received anything less. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (226) 826-2680.

Nov 14, 2023 -

Not impressed24 responded

You can respond to any one of my 46 emails i sent to the salesperson and Scott the GM, they also have my phone number,

Nov 24, 2023 -

Not impressed24 responded

Still have not heard from you!! I would call in but your reply does not say with whom I need to speak too!

November 02, 2023

Booked an oil change for 8. 45 am and tire rotation. 2.5 hours later to be told they were busy . We have jobs , our time is valuable, that’s ridiculous to take that amount of tim More

by Escape
Recommend Dealer
No
Employees Worked With
Don’t know
Nov 04, 2023 -

Rose City Ford Sales responded

Thank you for bringing this matter to our attention. We regret that you had a negative experience and will use this as an opportunity to improve. We hope you will give us another chance. Please call us at (226) 826-2680 so we can work towards a solution. Thank you and have a great day.

November 01, 2023

Everyone very friendly, knowledgeable. Excellent sales team. My 3rd purchase at Rose City Ford so that says alot More

by Jodi Reaume
Recommend Dealer
Yes
Employees Worked With
Ahmad Al-Dimashki
Nov 03, 2023 -

Rose City Ford Sales responded

Hi Jodi, thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 01, 2023

Had an amazing experience with rose city! Would definitely recommend them to anyone if you're looking for a new car whether it be new or used ! A+ service all around! More

by And_man
Recommend Dealer
Yes
Employees Worked With
Ahmad Assaf, Nick Gloster
Nov 03, 2023 -

Rose City Ford Sales responded

Thank you! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Rose City Ford. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 01, 2023

Had oil changed and tires rotated. Was there for over two hours. Was driving for 15 minutes when my tire sensors came on saying low air pressure, called the service department and left More

by dan
Recommend Dealer
No
Employees Worked With
Nick Gloster
Nov 03, 2023 -

Rose City Ford Sales responded

Hi Dan, we regret to hear that you are displeased with your recent experience with us. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (226) 826-2680 so we can work towards a resolution. We look forward to hearing from you.

Nov 03, 2023 -

dan responded

2days and still no response to my issue Called them again and left a message to have my call returned Waiting to see what happens

November 01, 2023

Friendly honest close to home and work always has awesome inventory of cars suvs and trucks...thanks again great sales and finance department More

by Darren
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Nov 03, 2023 -

Rose City Ford Sales responded

Hi Darren, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 31, 2023

They are quick, kind, & generous. On. Detail with what they need to do, ask before they do it. More

by sharidamstra
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Nov 04, 2023 -

Rose City Ford Sales responded

Hi Sharidamstra, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 31, 2023

Quick, efficient service. Helpful, courteous staff. Clean, spacious, well equipped service area. Clean waiting room. More

by Gman
Recommend Dealer
Yes
Employees Worked With
Matt Willar.
Nov 03, 2023 -

Rose City Ford Sales responded

Gman, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 31, 2023

Great dealership, excellent sales department and service garage, highly recommended and will make future purchases for sure More

by Parastatidis_2000
Recommend Dealer
Yes
Employees Worked With
Dany Jirjis (sales), Karen Ramsey (Financial Service Manager)
Nov 03, 2023 -

Rose City Ford Sales responded

Thank you! We are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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