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Rose City Ford Sales

Windsor, ON

4.7
1,065 Reviews
Call Dealership (519) 948-7800
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6333 Tecumseh Rd E

Windsor, ON

N8T 1E7

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1,066 Reviews of Rose City Ford Sales

April 24, 2025

I dealt with Ian McDougall and I couldn’t be any happier with the service! More

by Braydon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian McDougall, Nick Gloster
Report | Print
April 24, 2025

Excellent experience with knowledgeable and courteous staff. Rob P was very patient in answering all my questions.Rose City Ford’s focus is customer service and it shows. More

by SL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
5 stars Rob Primeau, Drivers Roy and Bill , Nick Gloster
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April 23, 2025

Friendly Courtesy staff felt like I was at a five star hotel.wait time for my vehicle maintance was short More

by Cheryl Doyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon
Report | Print
Apr 25, 2025 -

Rose City Ford Sales responded

Thank you so much for your wonderful feedback, Cheryl! We are thrilled to hear that you experienced our service department as being akin to a five-star hotel. Our staff takes great pride in ensuring every guest feels welcomed and comfortable, and we're so glad you appreciated their efforts. We also understand the value of your time and are happy your vehicle maintenance was completed promptly. We look forward to welcoming you back for any future needs! Cheers :)

April 22, 2025

Fantastic service! Speak to you on a personal level, not like a customer. They make sure you are comfortable & ask if you need anything to drink or need a snack More

by 69babygirl1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph McClean & Stacy
Report | Print
Apr 25, 2025 -

Rose City Ford Sales responded

We truly appreciate your fantastic review! It's our goal to connect with each customer on a personal level and ensure you feel like a valued guest rather than just a number. We're delighted that you felt comfortable and that our team took the time to see to your needs. Providing a welcoming environment with thoughtful touches is something we strive for, and we're so pleased it resonated with you. We look forward to serving you again in the future! Cheers :)

April 22, 2025

Always great service at ford. Will keep going back. Staff are friendly always. Thank you. More

by Janelle88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
Report | Print
Apr 25, 2025 -

Rose City Ford Sales responded

Thank you for your continued loyalty and kind words, Janelle! We are so happy to know that you consistently receive great service during your visits. Our friendly staff is dedicated to providing a positive experience for every customer, and it's rewarding to hear that their efforts are appreciated. We value your business and look forward to welcoming you back for many years to come. Cheers :)

April 21, 2025

The service was friendly had no problems will go back for my next appointment thank you More

by arutckyj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Report | Print
Apr 25, 2025 -

Rose City Ford Sales responded

We are so pleased to hear that you had a friendly and problem-free experience with us! It's always our aim to make your appointments as smooth and pleasant as possible. We appreciate your feedback and are delighted that you plan to return for your next appointment. Thank you for choosing Rose City Ford! Cheers :)

April 21, 2025

They took us on time, finished efficiently in good time, and the work was done well. More

by JB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not meet him
Report | Print
Apr 25, 2025 -

Rose City Ford Sales responded

Thank you for highlighting our efficiency and quality of work, JB! We understand the importance of your time and aim to provide prompt and effective service. We're glad you were taken on time, the work was completed well within a good timeframe, and that you were satisfied with the results. We appreciate your business! Cheers :)

April 21, 2025

Great customer service. The employees are kind, knowledgeable, and service was amazing. The place is so neat and organized. More

by Jana Khamis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Report | Print
Apr 25, 2025 -

Rose City Ford Sales responded

Thank you for your wonderful review, Jana! We are so pleased to hear that you had a great experience! We take pride in maintaining a neat and organized environment to enhance your overall experience. We appreciate you taking the time to leave us your feedback, and we look forward to welcoming you back in the future! Cheers :)

April 18, 2025

It was a very pleasant experience. Everyone we dealt with was very friendly and professional. More

by bbrabec_555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Report | Print
Apr 22, 2025 -

Rose City Ford Sales responded

Thank you for taking the time to share your positive experience! We are so pleased to hear that you found our team to be both friendly and professional. Our goal is to ensure every guest feels comfortable and well-supported throughout their visit. We truly appreciate your feedback and hope to have the opportunity to assist you again in the future. Cheers :)

April 17, 2025

The customer service was great . Everyone was very friendly. I had two ladies come by to ask if I needed something to drink or a snack to eat while I waited for my car . More

by babycakes118
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Report | Print
Apr 22, 2025 -

Rose City Ford Sales responded

It's fantastic to hear that you received great customer service during your time with us. We strive to go the extra mile to ensure our guests feel comfortable, and we're glad you appreciated the offer of refreshments. Thank you for your positive feedback; it truly brightens our day to know we made your wait a pleasant one! Cheers :)

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