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Rose City Ford Sales

Windsor, ON

4.8
1,508 Reviews
Call Dealership (519) 948-7800
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6333 Tecumseh Rd E

Windsor, ON

N8T 1E7

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1,508 Reviews of Rose City Ford Sales

October 27, 2025

Always I had good service and experience as well as they will tell how much it will costs the car if there is any issues and everyone are super nice More

by nadamarzeena77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew T. Willar, Daniela Racco
Report | Print
Jan 07, 2026 -

Rose City Ford Sales responded

Thank you so much for your kind words! We strive to provide top-notch service and keep our customers informed every step of the way. Our team is dedicated to making your experience seamless and enjoyable. We can't wait to see you again! Cheers 🙂

October 27, 2025

Great service, friendly, very pleasant , service was done fast, and Rob was so very helpful. More

by ckaczmarski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Report | Print
Jan 07, 2026 -

Rose City Ford Sales responded

Thank you so much for your kind words! We are thrilled to hear that you had a great experience with our service and that Rob was able to assist you. Customer satisfaction is our top priority and we appreciate your feedback. We look forward to serving you again in the future! Cheers 🙂

October 26, 2025

Great service. . Rob explained everything clearly and was great at getting back to me quickly. More

by Duvalrachaelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Primeau
Report | Print
Jan 07, 2026 -

Rose City Ford Sales responded

Thank you for your feedback! We're thrilled to hear your experience with Rob was top-notch. We take pride in our prompt communication and clear explanations. We hope to work with you again soon! Cheers 🙂

October 26, 2025

Vehicle was ready on time, as promised, with all work on the work order having been completed More

by lclovell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Willar
Report | Print
Jan 07, 2026 -

Rose City Ford Sales responded

Thank you for your review! Our team takes pride in providing efficient and accurate service. We are thrilled to hear that your vehicle was ready and all work was completed as promised. We look forward to serving you again in the future. Thanks for choosing us! Cheers 🙂

October 26, 2025

Went in for a transmission replacement covered by a third party warranty and Rose City treated me like a first class customer! More

by mark_ventura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Primeau
Report | Print
Nov 01, 2025 -

Rose City Ford Sales responded

We are thrilled to hear that your experience with us was first class! We are happy to provide top-tier service to all of our customers, regardless of warranty coverage. Thank you for choosing Rose City for your transmission needs!

October 26, 2025

Customer service is always excellent. Nice clean shop. Rob, the advisor is a good communicator and always makes you feel welcome. More

by Katherine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob in Service Department
Report | Print
Nov 01, 2025 -

Rose City Ford Sales responded

Thank you for your kind review! Our team takes pride in providing top-notch customer service and maintaining a clean shop. We're proud to have Rob as part of our team and we're glad he made you feel welcome. See you again soon! 😊

October 23, 2025

The service was excellent and I was provided with a ride while the service was being completed which is appreciated. More

by Elena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster, Daniela Racco
Report | Print
Nov 01, 2025 -

Rose City Ford Sales responded

Thank you for your positive feedback, Elena! We are thrilled to hear that our service was excellent and that you enjoyed the complimentary ride while waiting. We hope to continue providing top-notch service in the future.

October 23, 2025

Ronaldo was a fantastic sales person. He made my first car purchase as stress free as he could. More

by Erin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronaldo
Report | Print
Nov 01, 2025 -

Rose City Ford Sales responded

Thank you for your kind words, we are so glad to hear that Ronaldo provided you with a stress-free experience during your first car purchase. We are committed to making the process as smooth as possible for all of our customers, and we appreciate you taking the time to leave us your feedback! We look forward to your next visit! Cheers 🙂

October 23, 2025

Brought our vehicle in for a leaky roof. We just recently purchased our vehicle at Rose City. It wasn’t covered under the service contract, but Rose City covered. We will be repeat customer More

by Lorimri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Gloster, Daniela Racco
Report | Print
Nov 01, 2025 -

Rose City Ford Sales responded

Thank you for trusting us with your vehicle and for your kind words! We always strive to provide the best service for our guests, and we are glad to hear that you will be returning. Your satisfaction is our top priority, and we look forward to seeing you again soon! Cheers 🙂

October 23, 2025

My sales person (Lisa) demonstrated exceptional service during my interaction with her. Her warm and inviting demeanor, created an immediate rapport with me, making me feel valued and understood. More

by Rob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa El-Helou and Mustafa Kachouri , Nick Gloster, Daniela Racco
Report | Print
Nov 01, 2025 -

Rose City Ford Sales responded

Thank you for taking the time to share your experience! We are so glad that Lisa provided exceptional service and made you feel valued and understood. We strive to create meaningful connections with our guests, and we are happy to have done so with you. Have a wonderful day!

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