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Rose City Ford Sales

Windsor, ON

4.8
1,532 Reviews

6333 Tecumseh Rd E

Windsor, ON

N8T 1E7

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1,532 Reviews of Rose City Ford Sales

August 11, 2023

Only great things to say about Rose City Ford! Kurt in sales was awesome and helpful. First service visit today was painless and on schedule. More

by jackiem1_54
Recommend Dealer
Yes
Employees Worked With
Rob and Stacy and Sharon
Aug 16, 2023 -

Rose City Ford Sales responded

Thank you Jackie! We strive for 100% satisfaction, and it is great to see you had such a positive experience here with Kurt! We are always more than happy to assist you if anything else comes up. We look forward to your next visit! Cheers :)

August 09, 2023

Fantastic staff! Real family atmosphere! They all make you feel important and welcome! Very professional and very customer focused! More

by carolewilshire
Recommend Dealer
Yes
Employees Worked With
Sharon, Stacey and Kristan, Nick Gloster
Aug 13, 2023 -

Rose City Ford Sales responded

Carole, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have any further needs or questions, please reach out! Have a great day :)

August 09, 2023

Great service along with friendly staff. Always appreciate the courtesy ride home. Highly recommended. Will return for future visits. More

by Thomasina
Recommend Dealer
Yes
Employees Worked With
Matthew
Aug 13, 2023 -

Rose City Ford Sales responded

Thank you Thomasina, we really appreciate your feedback! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Aug 13, 2023 -

Thomasina responded

Thank you for the great service & friendly staff! Always appreciate the friendly reminder for the upcoming appointment.

August 01, 2023

Great customer service. Everyone was very helpful, and I was able to trade into something I love. More

by alozon89
Recommend Dealer
Yes
Employees Worked With
Danny Jirjis
Aug 03, 2023 -

Rose City Ford Sales responded

Hi Alozon89! We're so happy we were able to help you out! Thank you for taking the time to leave us a great review, we hope to see you again soon! Cheers :)

July 26, 2023

Very helpful and professional. The atmosphere is inviting, clean and comfortable. We felt very welcomed. More

by laurie.eberhardt
Recommend Dealer
Yes
Employees Worked With
James Kennedy
Jul 27, 2023 -

laurie.eberhardt responded

We enjoyed working with James. He was very knowledgeable about the hybrid we wanted to lease. He was professional, helpful in answering questions, courteous and friendly.

June 22, 2023

The place is so clean and kristan is my advisor is very helpful and very polite Stacy is concierge is so sweet and helpful making me comfortable and Sharon is concierge as well I’d very nice and making me More

by Mario
Recommend Dealer
Yes
Employees Worked With
Kristen
Jun 26, 2023 -

Rose City Ford Sales responded

Mario, we're happy you found our staff to be so supportive during your experience here at Rose City Ford. We can't thank you enough for taking the time to let us know about your experience, and we hope we can be of service to you again in the future! Cheers :)

April 28, 2023

By far, the WORST dealership/shop I have ever been to. They will do everything in their power to avoid doing warranty work and scam people and over charge. They charge for work they did not do. I go in to More

by Matt
Recommend Dealer
No
Employees Worked With
Matthew Willer, Rob Rossi
May 03, 2023 -

Rose City Ford Sales responded

Hi Matt, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. When it comes to the service of a vehicle, we must perform diagnostics checks in order to assess what the possible issues might be. This is necessary especially when the vehicle's problem cannot be seen or heard. We appreciate you bringing this experience to our attention. If you are willing, please contact us at 519-948-7800 so we can work towards a resolution. We look forward to hearing from you. Thank you, have a great day.

April 22, 2023

I had by far the worst experience. I went on a Tuesday and by Friday I told them I would sign the papers for the truck and the price we agreed on . The manager reached out to me on the More

by Corinna.derdaele
Recommend Dealer
No
Employees Worked With
Tracey
May 03, 2023 -

Rose City Ford Sales responded

Hi Corinna, we appreciate your honest feedback, as we are always looking for ways to improve. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve upon our services. We hope to hear from you soon.

April 15, 2023

I have been a customer of Rose City Ford for several years, the latest April 13/23. The service has always been excellent, and the service advisers, Matthew Willar especially, are congenial, knowledgeab More

by CyrilA
Recommend Dealer
Yes
Employees Worked With
Matthew Wllar
May 02, 2023 -

Rose City Ford Sales responded

Thank you Cyril! Firstly, we can't thank you enough for your loyalty throughout the years! We are happy to hear that you are still enjoying our service, and we hope that we can be of service to you for years to come! We look forward to your next visit! Until then, have a great day!

April 15, 2023

I came to rose city because I was looking for an explorer what I found was friendly and knowledgeable staff ready to answer all my questions and put me in the car that I love. Deionn was great and gave me pl More

by macvalt123
Recommend Dealer
Yes
Employees Worked With
Deion Flynn, Nick Gloster
May 02, 2023 -

Rose City Ford Sales responded

Good Morning! We first would like to congratulate you on your new Explorer! Second, we would like to thank you for once again choosing Rose City Ford, and for taking the time to tell us about your experience. We hope you love your new vehicle, and we will be sure to share your kind words with Deion and our team! We hope to see you again soon! Cheers :)

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