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Rose City Ford Sales

Windsor, ON

4.7
1,054 Reviews
Call Dealership (519) 948-7800
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6333 Tecumseh Rd E

Windsor, ON

N8T 1E7

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1,054 Reviews of Rose City Ford Sales

February 18, 2025

Rob Primeau is an exceptional service manager appreciate his honesty and integrity explains everything in detail always polite exceptional service. Rob is the only reason my family attends this dealership t More

by bawden444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Primeau
Report | Print
Feb 21, 2025 -

Rose City Ford Sales responded

Thank you for this wonderful review! We're thrilled to hear about your positive experiences with Rob. He's a valuable member of our team, and we appreciate you recognizing his dedication to honest and thorough service. We'll be sure to share your compliments with him. Cheers :)

February 14, 2025

We received amazing customer service from Mustafa and Rinaldo!! They went above and beyond to coordinate a duel sale transaction for my brother and I. Thanks guys, top notch! More

by Therese Graham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mustafa Kachouri and Ronaldo Baho
Report | Print
Feb 18, 2025 -

Rose City Ford Sales responded

Thank you, Therese, for the wonderful review! We're thrilled to hear that Mustafa and Ronaldo provided you and your brother with top-notch service. We pride ourselves on going the extra mile for our guests, and we'll be sure to share your compliments with them. We appreciate your business! Cheers :)

February 14, 2025

Very kind, even not having an appointment they managed to take my car and fix it More

by Ttesting689
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob, Nick Gloster
Report | Print
Feb 18, 2025 -

Rose City Ford Sales responded

We're delighted to hear about your positive experience! We understand that unexpected car troubles can be stressful, and we're happy we could accommodate you without an appointment. Our team always tries their best to help our guests, even in a pinch. Thank you for your kind words! Cheers :)

February 13, 2025

Had issues with tire pressures it was discovered both rear tires had screws in them causing slow leaks. They were able to fix and get my truck back to me in a timely fashion. More

by rybr17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob mechanic
Report | Print
Feb 18, 2025 -

Rose City Ford Sales responded

We appreciate you sharing your experience! We're glad our team was able to quickly diagnose and repair the tire issues on your truck. Timely service is important to us, and we're happy we could get you back on the road safely. Thank you for choosing Rose City Ford! Cheers :)

February 12, 2025

A very friendly atmosphere. Everyone willing to help. Great service department too! Lots of inventory to choose from. More

by Shelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles in sales
Report | Print
Feb 14, 2025 -

Rose City Ford Sales responded

Thank you, Shelley, for your wonderful review! We're so glad you enjoyed the friendly atmosphere and found our team helpful. We strive to provide excellent service and a wide selection of vehicles for our guests. We appreciate your business and hope to see you again soon! Cheers :)

February 08, 2025

Your sales rep Paul Janikowski is a rock star. Do anything you can to keep him as part of your team.Thank you all for a perfect experience and good value. More

by Champp999
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Janikowski
Report | Print
Feb 13, 2025 -

Rose City Ford Sales responded

Wow, thank you for the fantastic feedback! We're thrilled to hear Paul provided you with such a rock-star experience. We agree, he's a valuable member of our team, and we'll be sure to share your compliments with him. We appreciate your business and are delighted you found good value with us. Cheers :)

February 07, 2025

In general everyone is very friendly and professional. Can work overtime when needed. No complaints More

by Nick
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Report | Print
Feb 13, 2025 -

Rose City Ford Sales responded

Thank you, Nick, for your positive feedback! We're glad to hear you find our team friendly and professional. We appreciate you noting our willingness to go the extra mile. We strive to provide excellent service and are happy to know we're meeting your expectations. Cheers :)

February 06, 2025

Rose city ford provides first class quality services. The issue with my new ford explorer was resolved promptly and efficiently. More

by Steve
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Ohler and Rob Primeau
Report | Print
Feb 13, 2025 -

Rose City Ford Sales responded

Thank you, Steve, for your kind words! We're pleased to hear we were able to resolve the issue with your new Ford Explorer promptly and efficiently. Providing first-class quality service is always our goal. We appreciate your business and feedback! Cheers :)

February 05, 2025

Matt was very nice and punctual. He completed the maintenance of my car within the time frame that he had stated. More

by madelineanne97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Report | Print
Feb 11, 2025 -

Rose City Ford Sales responded

Thank you, Madeline, for the wonderful feedback! We're delighted to hear that Matt provided you with excellent service and completed your car maintenance efficiently. We strive to provide punctual and reliable service for all our guests, and we'll be sure to share your compliments with Matt. We appreciate your business and hope to see you again soon. Cheers :)

February 05, 2025

Very welcoming, they really took the time to thoroughly explain the steps being made today More

by Angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Primeau
Report | Print
Feb 11, 2025 -

Rose City Ford Sales responded

Thank you, Angela, for sharing your positive experience! We're pleased to hear our team made you feel welcome and took the time to explain the service process. We believe in transparent communication with all our guests and strive to ensure everyone understands the work being done on their vehicle. We appreciate your feedback and look forward to serving you again. Cheers :)

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