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Rose City Ford Sales

Windsor, ON

4.8
1,532 Reviews

6333 Tecumseh Rd E

Windsor, ON

N8T 1E7

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1,532 Reviews of Rose City Ford Sales

February 16, 2024

I have a great service and experience with the dealership. I especially recommend Dany for everybody. He is patient and very polite and professional. More

by Alex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dany, Nick Gloster
Feb 24, 2024 -

Rose City Ford Sales responded

Alex, thank you for your kind review and recommendation! It is fantastic to see that you had such a positive experience here with Dany! We will be sure to pass along your thoughtful message, and we hope we can be of service to you in the future! Cheers :)

February 15, 2024

Great service . Took care of my problem. Kept me informed the whole process. Very good the whole time More

by brimurr56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Feb 21, 2024 -

Rose City Ford Sales responded

Thank you for the 5 stars! We are so happy that we were able to help you out. If you ever need anything else, please feel free to reach out, and we hope we can be of service to you again in the future! Cheers :)

February 15, 2024

Had a recall on my truck, went in for service and didn't get it back on time. Had to pay for my own car rental on an issue that I had no control over. I also had to find my own way to car rental place from More

by randygroulxu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Gloster
Feb 24, 2024 -

Rose City Ford Sales responded

We're sorry to hear about your experience and any inconvenience it may have caused. Your satisfaction is our priority, and we're disappointed to hear that we have fallen short. Please feel welcome to reach out to our service manager directly at 226-782-2669, as we'd like to address your concerns.

February 14, 2024

Willing and able to answer any questions that I may have. Appointments and maintenance services easy to book - reminders forthcoming by phone and email. Services done “in good time” and good explanation as t More

by dianeniklas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Gillen, Tracey Nason
Feb 22, 2024 -

Rose City Ford Sales responded

Thank you very much Diane! Your satisfaction is our top priority, and we strive to ensure that we can deliver an excellent experience to our guests. We hope that we can continue to be of service to you in the future. Have a wonderful day!

February 14, 2024

As usual rose city ford is the best, in customer service, and their trained mechanics More

by Fadinizam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Feb 24, 2024 -

Rose City Ford Sales responded

Thank you very much! We are so glad to hear that our service team has been able to assist you with your vehicle needs! We appreciate you taking the time to leave us such a thoughtful review and recommendation. We hope to be of service to you again in the future! Cheers, and have a fantastic day! :)

February 13, 2024

Always helpful, very efficient. I feel like we are in wonderful hands with Rose City Ford. I feel confident that we are driving well- maintained , safe vehicles. More

by ahtomc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob P
Feb 24, 2024 -

Rose City Ford Sales responded

Thank you very much, and we are so happy to hear that you had such a wonderful experience working with our service team! We strive for 100% satisfaction and are so happy to hear that was the case during your visit. If you have any further questions, please feel free to give us a call at any time! Have a fantastic day

February 12, 2024

I was at the place for “Oil changing & tire rotation” (regular maintenance)… I paid $159.94 and after got in my car n for awhile noticed it shows the oil life %6 (!) Want to ask kindly “you guys chang More

by alper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mechanic and Service Agent
Feb 28, 2024 -

Rose City Ford Sales responded

Thank you for taking the time to tell us about your recent servicing. We apologize for the negative experience you had during your recent visit. Your satisfaction is our priority, and we're disappointed to hear that we fell short. Please contact our service manager directly at 226-782-2669 to discuss your concerns further.

February 09, 2024

Always a good experience on time professional appreciate what they do And how they treat their customers excellent service More

by bawden444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Primeau
Feb 24, 2024 -

Rose City Ford Sales responded

Thank you very much! We are so delighted to hear that you found our staff to be so supportive during your service appointment. At Rose City Ford we strive to provide our guests with top- notch care. We hope we can be of service to you again in the future. Enjoy your afternoon!

February 08, 2024

Very friendly and great sense of humor. Informative and easy to work with. I had a positive experience, and would not hesitate going back to Rose City Ford in the future. More

by Marklesperan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kurt Silvera, Nick Gloster
Feb 24, 2024 -

Rose City Ford Sales responded

Thank you for your kind words! We are so happy that you found our staff to be supportive and friendly during your visit! Reviews like this ensure we continue to provide top notch care and quality! We will be sure to share your review with the team. Have a wonderful afternoon!

February 08, 2024

Fanstastic and quick service! My service adviser, Kristan was awesome. She took care of it from the time I brought it in until the car was done. Very professional. They also have More

by Pao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristan - Service
Feb 24, 2024 -

Rose City Ford Sales responded

Thank you Pao! We are so delighted to hear that you had a wonderful experience during your service visit! Reviews like yours help ensure we continue to provide high quality care. We hope we can be of service to you again in the future! Cheers :)

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