Ron Hodgson Chevrolet Buick GMC
St. Albert, AB
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Both Shane and Quentin were professional and helpful in helping us make a decision to purchase a new vehicle. It was hard to trade-in two vehicles for one but with 'the golden years' upon us it seemed the helping us make a decision to purchase a new vehicle. It was hard to trade-in two vehicles for one but with 'the golden years' upon us it seemed the appropriate thing to do. More
I went into Ron Hodgson still in the comparison stage. I I went into Ron Hodgson still in the comparison stage. I left with a new GMC Terrain. Shane was helpful, accommodating and knowledgeable of their pr I went into Ron Hodgson still in the comparison stage. I left with a new GMC Terrain. Shane was helpful, accommodating and knowledgeable of their products. He did not pressure us, was nice and very help full. I would recommend Shane to anyone buying a new or used vechile. Very happy with our experience More
I just picked my malibu up today. It had been there for more than three weeks and I expected it to be perfect now but guess what! Now it has electrical problems there are no lights on the stereo and I can' more than three weeks and I expected it to be perfect now but guess what! Now it has electrical problems there are no lights on the stereo and I can't dim the gauges it is just rediculous all that stuff worked before! It makes me so mad. I just want my money back now and just forget about that piece of junk!! I know they will just want to make another deal but what if they don't have the kind of car I'm looking for?! I've had nothing but problems with the 2012 Malibu way more than I had with my old 2004 grandprix with 270000 kms. I should stuck with that one. I don't know why I even traded it in. More
I would like to Thank Dwayne Bubley for helping us find our daughter's first vehicle. We received the most outstanding greeting & support from staff at the used Ron Hodgson. Thank you, Gonzalez Fa our daughter's first vehicle. We received the most outstanding greeting & support from staff at the used Ron Hodgson. Thank you, Gonzalez Family More
I have purchased 3 cars (new and used) from Barry over the years, and have sent 3 other people that have also purchased with him. He's fantastic to deal with! He goes what I consider to be above and beyon the years, and have sent 3 other people that have also purchased with him. He's fantastic to deal with! He goes what I consider to be above and beyond for his customers at the time of sale, as well as follow-ups afterward. I will continue to send as many customers his way as I can! More
I gave the dealership these ratings because they deserved them. I had been searching for a used compact/crossover SUV for almost three months, visiting or communicating with nine other dealerships before sto them. I had been searching for a used compact/crossover SUV for almost three months, visiting or communicating with nine other dealerships before stopping by Ron Hodgson on an exhausted whim. Some of those dealerships tried to fast-talk me into taking out a loan, some of them tried to get me into a completely different make and model (and once even type) than I had already decided I wanted. One was all set to sell us a perfectly fine vehicle pending a third-party inspection, and then tried to bully us into buying the vehicle immediately by saying they couldn't hold for an inspection after all; in retrospect I think they were afraid an inspection would reveal something bad. The service we received at Ron Hodgson truly shone in comparison to all these other chuckleheads. FRIENDLINESS: Todd greeted us as soon as we pulled in. I gave him the parameters I was searching for, and he was able to tell me from memory everything he had that fit the bill. He only asked once if I was interested in anything not on my list, and accepted my firm "No." That acceptance is what got him this 5. Pushy, hungry, high-pressure sales tactics that were obviously learned at some seminar or handed down from upper management make me FLEE, and I'm not alone in feeling like this. Want my attention? Treat me like a person. It's not hard. Todd did it just fine. PRICE: Within minutes we were test-driving a 2009 Mazda Tribute with 54,000 km on it, priced at $18k. Its price had recently been lowered from $24k, and when it was clear we were serious about the vehicle he didn't hesitate to knock off another $500. This might have been a case of right place/right time, as I understand the vehicle had been taking up lot space for a while. Still, whatever the reason, that is some attractively competitive pricing! Solid 4. CUSTOMER SERVICE: Once we decided we wanted the vehicle, we needed to arrange a third-party inspection for it. The manager at the used office, whose name I failed to catch, started calling the same garages I had, and used his influence to get us a same-day inspection when those same garages had told me the soonest appointment they had was more than a week away. THAT is some above-and-beyond customer service! They didn't hesitate to drive the vehicle to the garage, either, but I consider that standard. It was making those calls for us that netted this 5. QUALITY OF WORK: So far we are very happy with the condition we got our Tribute in. The only reason this isn't a 5 is they didn't fill up the gas tank before handing it over. OVERALL EXPERIENCE: We are really happy we stumbled across this dealership. Buying from them, we felt confident and comfortable. Excellent service all around. More
I went into Ron Hodgson still in the comparison stage. I left with a new GMC Terrain. Shane was helpful, accommodating and knowledgeable of their products. Very happy with my shopping and purchase experie left with a new GMC Terrain. Shane was helpful, accommodating and knowledgeable of their products. Very happy with my shopping and purchase experience! More
I am really impressed with Bob McCormick...he is tough to describe...professional...friendly...caring...knowledgeable... just a wonderful mix of attributes...I have purchased 16 vehicles in the past 42 years describe...professional...friendly...caring...knowledgeable... just a wonderful mix of attributes...I have purchased 16 vehicles in the past 42 years and I have never met anyone like Bob.. I don't know exactly how to describe him...I just know that as a woman he makes me feel comfortable and confident in all aspects of the deal not to mention he really worked hard to find me the right vehicle and fit it into my budget...I can't thank him enough...I now have a renewed appreciation for salesmen...I mean real salesmen !!! More