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Ron Hodgson Chevrolet Buick GMC
St. Albert, AB
701 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 701 reviews
February 26, 2014
I came in to Ron Hodgson looking to purchase a used vehicle. By the end with the extremely hard work and helpfulness of those involved, I purchased a brand new vehicle. Everyone that worked to keep wit vehicle. By the end with the extremely hard work and helpfulness of those involved, I purchased a brand new vehicle. Everyone that worked to keep within my requirements, went above and beyond to not only make my experience enjoyable, but also affordable. They kept my personal preferences in mind, not only on a personal level but also within my budget. I will highly recommend Ron Hodgson to anyone and everyone. More
by Gail7
Employees Worked With
Dean Sowden, Vance Yue and Mike Erickson
February 25, 2014
I bought a used car from the Ron Hodgson on February 21, 2014 and had a great experience with them. I went there with a specific vehicle in mind and was relieved by the no pressure sales and honest sales ap 2014 and had a great experience with them. I went there with a specific vehicle in mind and was relieved by the no pressure sales and honest sales approach taken by Ludwig. My time wasn't wasted trying to show mw cars That I wasn't interested in, or any other tactics used by a lot of dealerships. I phoned and told him what car I wanted to test drive and when I would be in. When I showed up the next day the car was waiting for me, running with a plate on it and everything. When it came time to buy the car, there was no games or illusions. I got what I asked for which was the car. the price listed matched the finance price they quoted me. All and all I had a phenomenal experience shopping and would highly recommend shopping here to anyone. More
by arideout
Employees Worked With
Ludwig Ernst
February 24, 2014
Wow, my first visit to this place was memorable in that Ludwig (sales Rep.'s) Customer services was beyond measure. Excellent!! I will go back Ludwig (sales Rep.'s) Customer services was beyond measure. Excellent!! I will go back More
by Ajiem
Employees Worked With
Ludwig Ernst, Ludwig Ernst
February 24, 2014
Shane was very helpful and great to deal with. I didn't feel pressured to buy anything. He was also very knowledgeable in regards to the truck I decided to get. He answered every question that I had didn't feel pressured to buy anything. He was also very knowledgeable in regards to the truck I decided to get. He answered every question that I had for him. More
by nirak54
Employees Worked With
Shane Osepchuk
February 22, 2014
we had a great experience,,,no pressure ,, great friendly atmosphere, finance rep was very helpful and knowledgeable, have already recommended to friends and will continue to do so, First time buyers of atmosphere, finance rep was very helpful and knowledgeable, have already recommended to friends and will continue to do so, First time buyers of a GMC product, loved the vehicle on first site thanks to all the friendly staff More
by orlandotibbo
Employees Worked With
Shane Osepchuk
February 22, 2014
First thing I booked my 2013 chev impala in for a washer fluid sensor, washer fluid spray nozzle, and rear defroster was not working. I had to wait till my days off to book it because the dealer service dep fluid sensor, washer fluid spray nozzle, and rear defroster was not working. I had to wait till my days off to book it because the dealer service dept was busy, so that was a week and a half away. I was ok with that because these aren't big issues to have warranty repair. But here is the issue On Feb 19,2014, I dropped my car off at 10 am and was told my vehicle would get serviced that day. At 450pm I was called by the service desk and asked if my car could stay over night as they only have one "trim" guy who takes care of these minor problems, but they would have my car ready by or before 12pm the next day. I was not offered a loaner car or anything to make up for the loss of use of my car for these really minor issues. The next day I get called at 2pm that my car is finally done. I was pretty upset with the lack of good service already, but at this point I explained to the service advisor that I have lost use of my vehicle for these minor issues for almost 2 days, I also lost out on overtime shift which cost me 400$ because of their lack of tech's to fix minor issues within a reasonable timely manner. I was offered NOTHING for the large inconvenience caused by the dealer's lack of techs which is more insulting and shows lack of care for their service department. So buying a car was a decent experience, but when it comes to the service end, Ron Hodgson dealership FAILS miserably!! SO lesson learned, ask the dealership how many techs they have before considering getting your vehicle serviced there. More
by kevinran2013
Employees Worked With
Some guy in service
February 21, 2014
Very friendly and helpful, explained everything in detail. Answered any questions I had. Vehicle was ready when promised . Would recommend this salesman to all my friends. detail. Answered any questions I had. Vehicle was ready when promised . Would recommend this salesman to all my friends. More
by ingycm
Employees Worked With
Shane Osepchuk
February 14, 2014
I came in to look for a replacement for my work pickup truck. Shane asked me what I was looking for and immediately set me up with a smoking deal on last year's model pickup (2013 Sierra Crew), and a 2014 truck. Shane asked me what I was looking for and immediately set me up with a smoking deal on last year's model pickup (2013 Sierra Crew), and a 2014 GMC Sierra Crew All-Terrain. Awesome trucks. Exactly what I was looking for. I went with the 2014 and gave Shane a list of accessories that I needed. He gave me a timeline that it would take to get them installed. Since I needed a vehicle before this truck could be ready, Quentin set me up with a car to drive for a couple days while waiting for the truck. After delivery of the truck, I looked over the quality of the installation of accessories and they were very well done. The truck was completely clean and well presented. Totally worth the wait. Hands down, the best part of dealing with Shane, Quentin and the entire team at Ron Hodgson were that they listened to my needs, told me what was available and let me choose what I wanted. They made this a great experience and put me into the exact vehicle I wanted. I'll be sending all my friends there. More
by DerekDrever
Employees Worked With
Quentin Siffledeen, Shane Osepchuk
February 13, 2014
When I bought my truck it had a broken antenna so the sales rep removed it from my truck and swapped it with another one in the show room. That should have been a clear indicator of the dealership! Now sales rep removed it from my truck and swapped it with another one in the show room. That should have been a clear indicator of the dealership! Now every time I take the Truck in I get lot of "couldn't duplicate the problem" excuses. So they avoid ever fixing anything, unless it is a gasket! Amazingly enough the problem is back a day or 2 after getting home. All I want to do is switch brands! More
by Btdown
Employees Worked With
various
February 11, 2014
The guys were very friendly and were not too pushy. Barry Kochanik helped me through a tough jam with my trade in and gave me a fair price. He understands the value of word of mouth and repeat business. He w Kochanik helped me through a tough jam with my trade in and gave me a fair price. He understands the value of word of mouth and repeat business. He was recomended by my brother as he had good dealings with him as well. We will both be back when it comes time for our next purchase. More
by Everett Johnston
