Ron Hodgson Chevrolet Buick GMC
St. Albert, AB
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I went to the dealer ship just looking around and shane showed me the exact truck i wanted in the colour i wanted both interior and exterior. Then he let me and my girlfriend go test drive it by ourselves showed me the exact truck i wanted in the colour i wanted both interior and exterior. Then he let me and my girlfriend go test drive it by ourselves which i was happy about and grew to love the truck so we started the financing part. He gave us a good deal and gave us as much as possible for our trade in and the financing went pretty quick, and the rest is history. More
I thought the overall experience was good. I enjoyed the service, I definitely would recommend Ron Hodgson to anyone. I really appreciate doing business with Todd Schindelka and Barry Kochanik, thanks! service, I definitely would recommend Ron Hodgson to anyone. I really appreciate doing business with Todd Schindelka and Barry Kochanik, thanks! More
I liked the service I recieved and quick extra attension service needed to finish the details on the new car at the last hour and was able to drive the vehicle when I needed it. service needed to finish the details on the new car at the last hour and was able to drive the vehicle when I needed it. More
A note to let you know that I was very pleased with the service provided by Lugwig Ernst. The same people skills Ludwig acquired over thirty years of teaching are helping him to transition into his new pro service provided by Lugwig Ernst. The same people skills Ludwig acquired over thirty years of teaching are helping him to transition into his new profession: used car sales. Based on my experience, I would highly recommend Ron Hodgson as a dealer you should consider for your next new or used car purchase. Ask for Ludwig. You won't be disappointed. Regards, B. Brown More
My intial contact with James was through their website. James replied to my email within an hour and he started working on my file immediatley. He was understanding to my situation, which, I have to admit James replied to my email within an hour and he started working on my file immediatley. He was understanding to my situation, which, I have to admit was very hard to deal with. James worked quickly to provide me with the exact car that I was looking for. He worked around my crazy schedule and ensured that I could get into my new vehicle as soon as possible. James was honest and explained that it was going to be very hard to get financing for a new vehicle based on the negative equity I had left on my previous vehicle. He kept everything on a positive note and ensured me that he would do as much as he could to help out. After I had picked out my vehicle, I met with Vance from the finance department. Vance was super friendly, joked around with my son and made the whole finance experience simple and pleasurable. Vance went out of his way by making a personal call to the finance company to explain my situation. As a result of his efforts, my loan was approved. James and Vance worked on my file for an additional amount of time to try to reduce the monthly payments for me so that they would be affordable, based on the budget I have provided them. I am pleased to say that they were able to arrange a payment plan that was a few dollars under my alotted budget. When I went in to sign the final paperwork, Vance was not availiable. I was introduced to Chelsea, a finance specialist, who was amazing. She had all of the documents ready for signature. She explained everything in detail. Nothing was left out. Chelsea even called my insurance agent on my behalf to get the coverage transferred to my new vehicle. I cannot even descibe in words, how everyone made me feel at Ron Hodgeson. James went out of his way to ensure that my car buying experience was everything that I needed it to be. I will return to the dealership when it is time to purchase my next vehicle. I will always recommend Ron Hodgeson, and James to anybody I know that is looking for a new vehicle. If there was some sort of an award given to outstanding salepeople, James would be my pick! More
I gave this rating because it's the truth! Never have I felt so welcomed, in fact, it was the first stop I made!! And after searching a few other places, it was clear to me to definitely go back. The vib I felt so welcomed, in fact, it was the first stop I made!! And after searching a few other places, it was clear to me to definitely go back. The vibe and atmosphere is great. No pressure, easy to talk to and I felt listened too, which is very important. And I drove my new vehicle away the same day! AWESOME!! The staff, especially Ludwig, actually feel like friends! He calls to make sure all is well and leaves the same feeling in return; that I can call any time with any questions. It was overall a fantastic experience and I LOVE my new vehicle!! It's perfect for me :) More
I came into the dealership with my son to help him purchase a vehilce and was immediately approched by Bob Warren who was very friendly and informative. Bob was able to find us something that fit our purchase a vehilce and was immediately approched by Bob Warren who was very friendly and informative. Bob was able to find us something that fit our budget and that my son was happy with. Chelsey Burgess in finance was also very helpful with that part of the process, as were Mike and Vance. Overall, we were extremely pleased with the treatment we recieved. We had bypassed a closer dealership because of a past bad experiance there and we were pleasantly surprised to find they are not all the same. We will definately shop at this dealership again! More
I had a sensor issue with a new vehicle I recently purchased at Ron Hodgson. Brought it into the service department at the end of the business day on a Friday to try to book it in for service next wee purchased at Ron Hodgson. Brought it into the service department at the end of the business day on a Friday to try to book it in for service next week. Laura recognized the problem and had it fixed on the spot. While I was there, she also had one of the lube rack personnel install my locking lug nuts. They were getting ready to close for the day, but still took the time to look after my needs negating a need to come back at a later date. Great service by great people. Thanks for everything. More
We found the car we were looking for on the Ron Hodgson website and began the conversation online. James was very helpful, first through emails, and then in person. James was very personable and helpful. H website and began the conversation online. James was very helpful, first through emails, and then in person. James was very personable and helpful. He walked us through the process, which was excellent, since we hadn't bought a car in 14 years. He was very patient with all of our questions. The dealership let us take the car for several hours for our test drive, with the offer of buying us lunch. Our test drive took 2 hours and gave us a good idea of the feel for the car. We were given a reasonable price for our trade in and a good price for the car. I would highly recommend the Ron Hodgson dealership and James as a sales agent. The only problem that I have is that the dealership is so far from where we live, but it's not their fault we live so far away! If the sales staff is any example of the service they provide, I'm sure they offer great service. One reason we chose to buy from Ron Hodgson was the recommendations we received at work. They have an excellent reputation here. More