Ron Hodgson Chevrolet Buick GMC
St. Albert, AB
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Shane Osepchuk & Ron Hodgson team Top guys to deal with, Shane and the team were great to deal with from the moment I set foot on the property to the moment I left. There subject know Top guys to deal with, Shane and the team were great to deal with from the moment I set foot on the property to the moment I left. There subject knowledge is fantastic, not once did I feel pressured the dealership is very relaxed and professional, but most of all they found me the truck that best suited myself financially and personally. Will be recommending to all my friends and family. More
Thank you, Ludwig. Great experience, buying our new car, Ludwig was not pushy, made it easy, & went beyond to help us on some issues that were out of our control. Also Great experience, buying our new car, Ludwig was not pushy, made it easy, & went beyond to help us on some issues that were out of our control. Also would like to thank Chris for making this happen . Would defenitely recommend making a purchase at Ron hodgs on,& when you arrive ask for Ludwig . Thank you, jr. More
car buying made easy This is the fourth vehicle I have purchased from Ron Hodgson through Bob McCormick. Went in on Tues and my Impala was delivered Thurs including a new This is the fourth vehicle I have purchased from Ron Hodgson through Bob McCormick. Went in on Tues and my Impala was delivered Thurs including a new windshield. Very friendly and efficient service. More
Cadillac serviced I recently had my 2006 Cadillac Srx brought in for some service work. This was my first visit to Ron Hodgson Service Dept. I had the service dept. do I recently had my 2006 Cadillac Srx brought in for some service work. This was my first visit to Ron Hodgson Service Dept. I had the service dept. do an inspection on the vehicle to see what was needed. Sean was always in contact with me and let me know exactly was needed and what was happening. He advised me on what was important and what could wait. I was reluctant to bring in my vehicle to a dealership again due to the fact I always seem to run into some sort of bad experience in the past. I would definitely recommend this service dept. My experience was very good to say the least. More
Great and friendly service Dwayne in the used car dept. was very friendly and knew what we wanted. He went out of his way to find the vehicle that met our specifications. Great Dwayne in the used car dept. was very friendly and knew what we wanted. He went out of his way to find the vehicle that met our specifications. Great service Dwayne and we hope to do more business in the future. Will definitely recommend Ron Hodgson to our family and friends. More
Thankyou team! I have purchased 3 vehicles from Ron hodgson. Thankyou Barry for always going the extra mile. Every time I go in for oil changes I am greeted by cryst I have purchased 3 vehicles from Ron hodgson. Thankyou Barry for always going the extra mile. Every time I go in for oil changes I am greeted by crystal who is friendly and knowledgable.The girls at the service desk are fantastic and I have a great time waiting until I'm done there.These are down to earth people who appreciate all who walk in the door.thanks to Sean maxim also. See you again at 30,000km for my next service! More
Very friendly and personal Dean was extremely helpful and friendly. He did his best to make sure we were happy, and worked hard for our business. We had visited a few car dealer Dean was extremely helpful and friendly. He did his best to make sure we were happy, and worked hard for our business. We had visited a few car dealerships before, but Dean really stood out, I think this really contributed to us buying the car here. Even after the sale was made, Dean made an effort to make sure we were satisfied with the car, and went out of his way to make sure we were happy. Fantastic place, very happy with the buy. More
Amazing I shopped around and the Ron Hodgson dealership was head and shoulders above the rest in terms of selection, price, and customer service. Ludwig and C I shopped around and the Ron Hodgson dealership was head and shoulders above the rest in terms of selection, price, and customer service. Ludwig and Coach really gave me a great deal and they've got a lifelong customer in me. These guys work at the dealership located in Edmonton on St. Albert trail, just south of the main dealership location. They had vehicles for all price points and went the extra mile to make sure I got the best deal within my budget. I love my car and can't say enough good things about all the guys there. They even shared their lunch with us and gave my daughter a balloon. More
Absolute worst service experience I have ever had. I was having trouble with my Sierra at work. The truck was shaking terribly at speeds in excess of 70km/h. Also my rear end was saggging, and a back u I was having trouble with my Sierra at work. The truck was shaking terribly at speeds in excess of 70km/h. Also my rear end was saggging, and a back up alarm that I had installed by Ron Hodgsons in October was still not working after having been in twicw for repair. I booked my appointment early while I was working in Fort McMurray. I even left work a day early and rescheduled my appointment a day earlier so that I could be sure that all the work would be done before I had to go back to work in five days. I arrived at the dealership at the scheduled time. I waited a few minutes until a service rep was available. I spoke with Sean and gave him a description of what was wrong. Once Sean drove my truck into the service bay he commented on the mud on the truck. After that every concern I had he attributed to mud and told me that it would not be covered under warranty and I would have to pay for any repairs. I have been in construction for many years and driven many trucks for work. I realize that sometimes conditions are the cause and that some issues will not be covered, so when I am made aware of this I get a quote for the work and then have the work done. If I can't use my truck for work then I can't work. When he called me about my truck he stated that my truck was shaking because of mud and that my back up alarm was not working because of mud. When I asked about the sagging rear end, I was told that the survey box and tools in the back of the truck were too heavy for the rear suspension. My survey box and equipment wiegh between 300lbs and 400lbs . Every Half ton vehicle in the company fleet that I contract to has the same box and equipment in them. None of them are sagging. I asked him if they could remove the box and see if the back end of the truck would rise up. I was told the powers that be would not allow them to do so. When I asked about my back up alarm I was told they were not going to fix it. Frustrated I told him I would come and get my truck. I began calling other dealerships to see if I could get my truck in. I could not get an appointment until after I needed to drive back up to Fort McMurray for work. Kal tire was the only place that could get me in. Thank God for them! they did a complete inspection, rebalanced the tires and discovered that the last time the tires were worked on one of the nuts had been cross threaded so I had to replace the stud and nut. The rear suspension was not cracked but the springs were flattened out. Unfortunately they do not install leaf springs so I have made another appointment at another dealership to have these looked at. Ron Hodgsons wanted to charge me 5hrs labour to clean the mud off my truck. Kal tire cleaned the mud and dirt out of the wheels as part of the rebalancing I was not charged extra! I never felt like Ron Hodgsons wanted to resolve the problems with my vehicle. I felt like they just wanted me gone. And so I am going to another dealership that is worthy of my business and the business of my associates. Running a work truck for survey requires more frequent maintenance than the average truck and always needs something repaired. This is why I have a budget for maintenance and repair. As a business owner my truck is my office, my shop, and my livelihood. So I am very angry and frustrated with Ron Hodgsons. And even starting to regret purchasing a GMC product. Not only would I not recommend Ron Hodgsons service department but I would warn people to stay away! Which is really sad since the sales experience was awesome! The sales and financing staff were excellent. I also purchased a bed liner, tonneau cover and custom floor mats from the dealership. I have always had it in for oil changes and tire rotations. Since we bought the truck in August we have been loyal customers. But this last experience has left me sour. More
Buying used vehicle We had problems with our 2000 GMC and they did everything they could to fix it, but they could so they helped us with getting a used truck. Bob Robbin We had problems with our 2000 GMC and they did everything they could to fix it, but they could so they helped us with getting a used truck. Bob Robbins was our salesman and he did everything that he could to get us into a truck that suited our specific needs. Mike Erickson was able to get me they best deal that he could even though I have poor credit. After they found the truck for us and got us the best deal possible they got us into the truck as fast as they could. We thank them both and the customer service they gave us was excellent. More