Ron Hodgson Chevrolet Buick GMC
St. Albert, AB
Filter Reviews by Keyword
By Type
Showing 701 reviews
A quick easy no pressure deal Did a quick test drive on a used truck with Randy, Bass, a no-pressure salesman and the deal was soon done. Would recommend to others. Did a quick test drive on a used truck with Randy, Bass, a no-pressure salesman and the deal was soon done. Would recommend to others. More
Terrible Service - Would not recommend I just bought a used GMC Yukon Denali. I purchased it because it had warranty left on it for the 5 year 60,000 warranty. The front grill was flakin I just bought a used GMC Yukon Denali. I purchased it because it had warranty left on it for the 5 year 60,000 warranty. The front grill was flaking off. They took a picture of it and said it was rockchips and that they would have to send it off to the western Regional Service manager to see if GM would cover it under warranty. They said they would call me back. Two weeks later I heard nothing. I had also asked them if they would replace the back Hitch Cover under warranty as it had fallen off. The service adviser looked at it and said no it is not covered.....he also went as so far to say that it was an after market hitch and a cover would not fit over it. What? Denali's come standard with a hitch. I drove down the street to Western GMC, not only did they replace both the grills and the hitch cover on the spot, no questions asked, no pictures needed, no excuses made - they went above and beyond and did nearly $8000 of warranty work. I can not say enough good things about Western....however I will NEVER return to Ron Hodgson for service again. More
The place to buy this is the second vehicle I have purchased from Ron Hodgon, Both of have been from Ludwig Ernst. I chose Ludwig for this purchase after purchasing a this is the second vehicle I have purchased from Ron Hodgon, Both of have been from Ludwig Ernst. I chose Ludwig for this purchase after purchasing a car from him a couple of years earlier. both times he found us the car we wanted at the price I was willing to pay. There was no pressure or intimidation in either sale, he genuinely wanted to get my daughters into the vehicle that was right for them. The sale went quick and painlessly. Chelsey from the business dept remembered me from the other daughter's purchase two years earlier (amazing) no mistakes made and that part went smooth. On the way out Jeff Hodgon happened by and Ludwig introduced us. Jeff talked with me not about cars but about family, and good places to buy a suit. that. Little 10 minute chat made me feel valued as a customer. I will describe the people I dealt with like. Ludwig- honest, trustworthy and integrity Chelsey- professional, Jeff Hodgson-someone who fosters a culture in their company that more companies should emulate. More
Satisfied customer!!!! Although the problem was difficult to diagnose, they stuck with it, and managed to correct the problem. Service costs were minimal, as they systematic Although the problem was difficult to diagnose, they stuck with it, and managed to correct the problem. Service costs were minimal, as they systematically diagnosed and repaired the problem. I will continue to bring my vehicle here for service. Norman George, 09 Silverado More
Awesome experience. We had a great experience with Ludwig. He treated us very well and we are very happy with our new vehicle. Ludwig was very knowledgable and made us fe We had a great experience with Ludwig. He treated us very well and we are very happy with our new vehicle. Ludwig was very knowledgable and made us feel very relaxed. Thanks again. More
Bought a used car They did a great job in finding a suitable vehicle for me within my budget and had me driving in a day! Very friendly, thank you! They did a great job in finding a suitable vehicle for me within my budget and had me driving in a day! Very friendly, thank you! More
Excellent Experience From the moment we first enquired about a vehicle via telephone we spoke with friendly staff who had the vehicle warmed for our very cold day arrival From the moment we first enquired about a vehicle via telephone we spoke with friendly staff who had the vehicle warmed for our very cold day arrival at the dealership. They were very accomodating and catered to our three children who waited for us to complete our sale. Staff were not pushy and no pressure to buy. We felt we received exceptional service in a very welcoming environment. We highly recommend this dealership! More
No Pressure Working with Ludwig was a real pleasure! We knew what we were looking for with a price range in mind and the assistance we received was exceptional! Working with Ludwig was a real pleasure! We knew what we were looking for with a price range in mind and the assistance we received was exceptional! It was a comfortable relaxed atmosphere and we will definitely recommend this dealership to anyone looking for a vehicle! Barb & Wes More
Lovin my Denali Another BIG Thank you to Bob Robbins for a great experience at Ron Hodgson. This is my 3rd vehicle through the dealership and I couldn't be happier. I Another BIG Thank you to Bob Robbins for a great experience at Ron Hodgson. This is my 3rd vehicle through the dealership and I couldn't be happier. I absolutely love my Terrain. Cheers Tanya ? More
Just Looking!! We were "just looking" for a used vehicle but the friendliness and no pressure sales from Randy Bass made it a great experience!! The whole buying exp We were "just looking" for a used vehicle but the friendliness and no pressure sales from Randy Bass made it a great experience!! The whole buying experience was seamless & within the 2 days our Equinox was parked in our garage. We appreciated the "after sale" phone call! It added a "human" touch instead of just a "sale"!!! We would highly recommend to our family and friends to check out Ron Hodgson's before they buy their next vehicle . Emma & Joe Marghella More