Ron Hodgson Chevrolet Buick GMC
St. Albert, AB
Filter Reviews by Keyword
By Type
Showing 701 reviews
very terrible service I go into Ron Hodgsons for recalls on my Saturn. It had 4 recalls done. I get it in and i had high hopes for the service they had given me and for my I go into Ron Hodgsons for recalls on my Saturn. It had 4 recalls done. I get it in and i had high hopes for the service they had given me and for my car. Well, was I wrong I get it back and my car intermittently will not start. Great. So I take it back in to tell them and there's a woman staring at me like I didn't belong or had food on my face. Its like hey you work here ask if I need help with something. So I get my appointment and turns out that the dealership can't replicate any of these issues I said were happening. So I go to pick it up that night and wow my remote starter won't work now. Like you either have people who know what they are doing or don't and if not don't bother ruining my car for me. So I call service to inform them of the problem, and he said what why? Like I had done something to sabotage it into malfunctioning. So he says the problem is my remote. Ok whatever, now I just have to reprogram my remote regardless, Ron Hodgsons service department tinkered with something and my car has not been the same , own up to your mistake because I know it was you. I will be telling everyone about my experience and how you treated a no longer customer. More
Terrific buying experiance I started looking for my new truck last November. On arriving at the showroom I met Lisa Cameron . She helped me narrow down quickly what models to co I started looking for my new truck last November. On arriving at the showroom I met Lisa Cameron . She helped me narrow down quickly what models to consider, based on the equipment I was looking for. Before I left she introduced me to James who invited me to return when I was ready to buy as they wanted a chance to earn my business. In February I returned and found Lisa who quickly arranged a test drive configured to my specifications. We had the opportunity to test drive the vehicle giving us ample opportunity to make sure it was exactly what we wanted and to make sure it fit in out garage. Lisa and James were very professional ensuring all my requirements were met and were able to finalize the deal without any pressure. All the other people we dealt with at the dealership were very knowledgeable, professional and great to deal with. In conclusion it is by far the best purchasing experience I have ever had in purchasing a new vehicle. More
Pleasant and efficient. I decided to try Ron Hodgson sales, because I have always had great service from the service department. Everybody I had contact with well dealing on I decided to try Ron Hodgson sales, because I have always had great service from the service department. Everybody I had contact with well dealing on the vehicle was helpful and friendly. The used car sales department people were never pushy or calling you to deal. It was casual. More
Great Price, Wonderful Sales Staff Having been to a few dealerships prior to visiting Ron Hodgson, we felt comfortable from the moment we entered the Hodgson Used Sales Department offic Having been to a few dealerships prior to visiting Ron Hodgson, we felt comfortable from the moment we entered the Hodgson Used Sales Department office. We found Ludwig Ernst to be genuinely interested in our family, and in finding the right vehicle for our needs. It really was a breath of fresh air to deal with a mature, knowledgable and professional salesman! I can easily say, this was the most comfortable car buying experience we have ever had. All the staff that we dealt with or came into contact with during the buying process made an effort to ensure our kids were included in the selection process, and of course, were offered a pop and bag of popcorn! I would highly recommend Ron Hodgson to anyone considering a used vehicle purchase. More
went the extra mile to get me in my vehicle I was interested in trading my vehicle for a new truck. Westly Kohut searched through several vehicles, and found one that suited my requirements. I w I was interested in trading my vehicle for a new truck. Westly Kohut searched through several vehicles, and found one that suited my requirements. I was very particular about the options and the price, and was not willing to "settle" on this vehicle. After a few days, Wes found something very close to my price, and virtually all of the options I was looking for. Once I had seen and driven the truck, I was sold. The effort that went in to finding my truck was much appreciated, and I will be coming back for future vehicle needs and purchases. Shout out to Shane Osepchuk and Adam Martel as well. More
Excellent Sales and Finance Al is a excellent person, very friendly, and knowledgable! He listen to what i had say, and worked with what I could afford! Straight forward and upfr Al is a excellent person, very friendly, and knowledgable! He listen to what i had say, and worked with what I could afford! Straight forward and upfront person! Other sales staff and finance personnel cheery and respectfull! More
love this truck I really enjoyed my experience buying at Ron Hodgson. Everyone is friendly and they are not trying to sell you a vehicle you don't need. I really enjoyed my experience buying at Ron Hodgson. Everyone is friendly and they are not trying to sell you a vehicle you don't need. More
Good Experience, Made Excellent The mark of a good business isn't one that's perfect; it's one that makes mistakes and then fixes them to a high standard. Randy Bass did so for me, a The mark of a good business isn't one that's perfect; it's one that makes mistakes and then fixes them to a high standard. Randy Bass did so for me, and the experience went from good (pre-omission) to poor once the omission was made, to fantastic when resolved. We approached Ron Hodgson looking at new vehicles. Craig Chorzempa is one of the most car-fluent young men I've ever spoken with at a dealership. He spoke at a level that anybody could understand initially, and when pressed to get technical was capable not only of meeting a higher standard but then stepping back and explaining his point in more general terms again. Had the price of a brand new Regal (which he pointed us to) not been out of our range, I would have confidently and happily purchased from him. Across the lot on the used side was Randy Bass. Randy carefully listened to what we were looking for, considered what we were saying, and hesitated before showing us a vehicle slightly above our maximum but that met my requests. The 2013 Buick Regal that I went on to purchase from him is fantastic and exceeds my expectations. There was an omission in the detailing done upon pickup, but Randy had a proposal to resolve that omission within one business day, and I picked up what may be the finest detailed car I've ever driven in. Suffice to say, what was a potential problem became a highlight of the experience. The staff are all courteous and friendly (Craig even went out of his way to talk to me when I came by to pick up the used vehicle that he ended up not being the salesman on and was still as enthusiastic as before), and Randy responds quickly to messages and concerns. This was an excellent car-buying experience and I highly recommend this dealership. More
excellent dealership Every one in shop is friendly and we feel comfortable to do the purchase. We had great experience in there. We'll recommend our friends to visit there Every one in shop is friendly and we feel comfortable to do the purchase. We had great experience in there. We'll recommend our friends to visit there when they want to buy a new car. More
A great deal I just want to thank Ludwig Ernst of Ron Hodgson's used car department for helping me find the perfect vehicle. I wanted to buy a car, but hate how p I just want to thank Ludwig Ernst of Ron Hodgson's used car department for helping me find the perfect vehicle. I wanted to buy a car, but hate how pressured I usually feel when shopping for one. Ludwig was not like most salesmen. He did not make me ever feel pressured to buy. Once I decided to buy this car, he then took time to make sure I understood all the features it had to offer. He even went so far as to sync my phone to bluetooth! I often feel lacking when looking at cars, but i didn't feel this even once when Ludiwg was helping me. I love my new vehicle and would not hesitate to recommend Ludwig to my friends. His professional and friendly manner make purchasing a car a pleasure. More