Ron Hodgson Chevrolet Buick GMC
St. Albert, AB
Filter Reviews by Keyword
By Type
Showing 701 reviews
Excellent buying experience Recently bought a used vehicle from Yvonne at Ron Hodgson. She is very knowledgeable, extremely professional and customer focused. I have not had such Recently bought a used vehicle from Yvonne at Ron Hodgson. She is very knowledgeable, extremely professional and customer focused. I have not had such a pleasant buying experience in a very long time ,even when buying a brand new vehicle, never mind purchasing probably one of the lowest priced vehicles on their lot. Ludwig was a pleasure to deal with, explaining financing and the various coverage options. Both Ludwig and Yvonne made you feel like you were their only customer and you were never rushed, both kept us well informed during the buying process. If your looking for a relaxed customer focused buying experience I would highly recommend Ron Hodgson, I know we'll be back. More
Awesome Experience at Ron Hodgson Yvonne in used sales was amazing! She was so friendly and went above and beyond what is expected of a sales person. I was in a situation where I had t Yvonne in used sales was amazing! She was so friendly and went above and beyond what is expected of a sales person. I was in a situation where I had to by a vehicle due to mine being written off. I was extremely over whelmed with having to make such a fast purchase but Yvonne made the process so much easier. She was available through text or phone anytime I had a question, regardless of how ridiculous it may have been. Ludwig in finance made the process just as seamless as Yvonne. He was very open and honest about the whole finance process and didn't keep anything in the dark. He was easy to contact and always had an answer for my questions. Overall everyone made my awful situation so much better!!!! More
Low Pressure Sales I found my experience at Ron Hodgson GMC to be a refreshing change with the low pressure sales approach they took with me. Salesman Shane Osepchuk was I found my experience at Ron Hodgson GMC to be a refreshing change with the low pressure sales approach they took with me. Salesman Shane Osepchuk was very knowledgeable and I would recommend him to anyone out there looking for a change of pace from the typical pushy salesmen type. I went to several dealerships before ending up at Ron Hodgsons it always seemed like the staff was trying to sell me whatever they wanted me to buy instead of working for me to accommodate my individual needs as a customer. My overall experience was really top notch at Ron Hodgson GMC and the staff, especially salesman Shane Osepchuk, should be commended for providing an alternative to the typical high pressure car/truck sales environment. More
Yvonne Heddington did a fine job. She was low key/informed. Yvonne was pleasant and cheerful. Well informed about the vehicle I chose but she was low key and attentive to my questions and needs.. To complete t Yvonne was pleasant and cheerful. Well informed about the vehicle I chose but she was low key and attentive to my questions and needs.. To complete the deal she actually came in on her day off and facilitated everything. She even went to the point of tracking down the second remote control for me. Adam Henry was very patient and helpful in my decision re: my extended warranty. James Achty., the Sales Coordinator was very welcoming re: follow up service of my vehicle---the first oil change free is a good idea. Overall the dealership is very well regarded in St. Albert and area. I've bought all my cars, new or used, there over the last 25 years+. Paul Chalifoux, Former Mayor of St. Albert More
the sales person rob robbins doing his job great. waiting time for loan approval is little bit longer because I've been in other dealership and it is pretty fast hopefully it could be faster when i re waiting time for loan approval is little bit longer because I've been in other dealership and it is pretty fast hopefully it could be faster when i recommend it to one of my friend .thank you More
Best experience ever. We had been looking for a truck for a while and had ended up dealing with nothing but pushy salemen. In-laws recommended Yvonne. We had nothing but a We had been looking for a truck for a while and had ended up dealing with nothing but pushy salemen. In-laws recommended Yvonne. We had nothing but a great time with Yvonne. She is a down to earth person who ACTUALLY listens to what you want. Easy to get along with and great sense of humour. Anyone looking for a used vehicle, Yvonne should be your first and only stop. More
Great customer service Friendly easy going staff that made buying a new vehicle stress free. They allowed my boyfriend to take the car home so that I could test drive it aft Friendly easy going staff that made buying a new vehicle stress free. They allowed my boyfriend to take the car home so that I could test drive it after I got home from work and held the vehicle until I could get into the dealership to decide. Finance was straight forward and with in an afternoon everything was arranged for delivery of vehicle. More
Sceptical return customer In 1996 and again in 2000 i purchased new vehicles from Ron Hodgsons in St. Albert. I have purchased three more new vehicles from other dealers since In 1996 and again in 2000 i purchased new vehicles from Ron Hodgsons in St. Albert. I have purchased three more new vehicles from other dealers since then as I was very unsatisfied with the service at Ron Hodgsons at that time. I was looking for a Duramax and found one at Ron Hodgsons used vehicle sale recently. My interaction with Bob Robbins was positive and I found Bob to be very helpful and informative. I also purchased the extended warranty for the truck I bought but I must admit I'm a little sceptical about your service department. Time will tell. D&D Despins More
2nd time around and very happy!!!! This is my second purchase from Ron Hodgson's, and let me say they work hard for you. I would like to say a big thanks to Barry(COACH) for all the har This is my second purchase from Ron Hodgson's, and let me say they work hard for you. I would like to say a big thanks to Barry(COACH) for all the hard work and getting the best rate possible for me, and working with in my budget. It's like you are a magician!!! I definitely got the best bang for my buck, I was driving a 2007 and now a 2011. they work with your needs and do it quickly but with no pressure. I would recommend giving him a call if your starting out again, he will get it done for you, and lets not forget Ludwig.. Great finance guy had everything ready to go and didn't pressure you in anyway, explained everything needed to understand in my purchase. These guys are very trust worthy and will go the mile for you...... Thanks Guys Carlee R More
Excellent Service Excellent service ,Friendly staff...Very efficient..Shane found exactly what i was looking for.. Very happy with the service that i received. Would Excellent service ,Friendly staff...Very efficient..Shane found exactly what i was looking for.. Very happy with the service that i received. Would recommend to anyone ! More