Ron Hodgson Chevrolet Buick GMC
St. Albert, AB
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I thought only the sales person was bad, but the sales manager is even worse and rude! Not reliable and arrogant people. Avoid! There is a concern about how they operate and they will push what ever they manager is even worse and rude! Not reliable and arrogant people. Avoid! There is a concern about how they operate and they will push what ever they have to the customers. Paid deposit for "securing the SUV" and they seemed to resell the SUV and told me to take one lower in specifications! very disappointed as someone recommended them! More
I can’t say enough about the professionalism and outstanding service of Randy Achty over the past year for his dedication to ensure I found just the right vehicle (2021 Terrain). He was always there outstanding service of Randy Achty over the past year for his dedication to ensure I found just the right vehicle (2021 Terrain). He was always there to advise me of great opportunities and to always answer my many questions and most importantly ensuring I was fully satisfied with my decision. I also must acknowledge Mike Yassine, who’s professionalism and financial understanding took the time and patience to put us at easy and ensure we understood all the financial aspects of our purchase. Thank you Ron Hodgson for a great experience 👍👍👍 More
I’ve been sitting in the service bay for 15 mins with two customers ahead of me and with no one at the service bay helping no one. Feels like they’re ignoring their customers! all I want is an oil change customers ahead of me and with no one at the service bay helping no one. Feels like they’re ignoring their customers! all I want is an oil change and the “express service” for oil changes is a joke! Why have an express bay when you don’t service express oil changes and you need appointments? More
Sales department Ramid was very professional to work with on purchase of our GMC truck. From out of town and made it easy and comfortable to purchase truck. on purchase of our GMC truck. From out of town and made it easy and comfortable to purchase truck. More
Bought my vehicle from Shane - the whole experience was great. Shane was friendly, knowledgeable and did not pressure me to buy. I felt comfortable the whole time and couldn't recommend him more. Will d great. Shane was friendly, knowledgeable and did not pressure me to buy. I felt comfortable the whole time and couldn't recommend him more. Will definitely be using him for future car purchases and recommending him to my friends and family. Thank you Shane! More
These guys go above and beyond to make your deal right , They dont screw around and theirs no back and fourth its the best deal right off the start, They will even take care of you months after your deal if They dont screw around and theirs no back and fourth its the best deal right off the start, They will even take care of you months after your deal if your needing anything, They dont care about commision , All they care about is customer satisfaction and from experience i have needed them a few time’s afterwards and they have always came through , finance manager curtis jenson and travis saleman are who i dealt with and if in need of a truck hit those guys up More
I am taking back what I said a few months ago as I feel like once they made the sale they don’t have nothing to do with you anymore. I have been waiting to hear back from them for 3 weeks now about my warr like once they made the sale they don’t have nothing to do with you anymore. I have been waiting to hear back from them for 3 weeks now about my warranty and no call as of yet. More
A great Car buying Experience From the time I walked into the show room , until I left with two new vehicles, Mikko and Nithin treated me like I was the only one that mattered. The From the time I walked into the show room , until I left with two new vehicles, Mikko and Nithin treated me like I was the only one that mattered. They were informative, professional, outgoing and a delight to deal with. I must say it was the best new car buying experience I have had. More
Came in for service and asked for same as last one. When service was done, almost 2hrs later, went to pay and service attendant gave me a bill for higher price service with no 15 point inspection, lube or e service was done, almost 2hrs later, went to pay and service attendant gave me a bill for higher price service with no 15 point inspection, lube or even tire pressure check. I guess I got up selled and didn’t even know it. Always had good service until today. Won’t be going back if this is how they treat loyal customers. Totally Ripped Off!!! More
Crooks liars I bought a car (2014 Camaro convert) from this dealership on the recommendation of a family member It was Jan agreed at a price on the phone discusse I bought a car (2014 Camaro convert) from this dealership on the recommendation of a family member It was Jan agreed at a price on the phone discussed usual stuff car fax overall conditions tires etc I do my do diligence ask how is glass (great they say ) tires " oh they are good got at least 12kms left " blah blah My relative is exec with a big company buy vehicles from these guys all the time they tell him my deal is prime price is super value So I buy on condition sale completed in spring and delivery warranty etc at time of delivery All good paid for car That is when the deal goes south I call three mos later to take delivery They can't find the original slsmann the fleet gear says he will help disaster I finally get car great shape I think . they don't want to give me certified 3 mos warranty I get the car drive to Red Deer there is a nail lodge in one tire the other on back has no tread $713 dollars later I call fleet mgr guy he is sympathetic makes me feel they will cover tires Next day guy with Face ID phone label sends me an email telling what a great deal I got f... off They have AMVIC report enclosed (says dick all about tires) has check mark In any event this dealership is like all car dealerships theses days crooks Guess in these days cavit emptor ( buyer be wear) is still the rule of the land Don't place any trust on this dealership I More