Ron Hodgson Chevrolet Buick GMC
St. Albert, AB
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Very easy to deal with. Great people Waked in to look and found the staff very helpful. Excellent selection of vehicles new and used. Good prices. I will go back when I change any of my v Waked in to look and found the staff very helpful. Excellent selection of vehicles new and used. Good prices. I will go back when I change any of my vehicles. More
Excellent service! I am always looked after well at this dealership and trust that I am not going to be taken advantage of financially. When I went for an oil change re I am always looked after well at this dealership and trust that I am not going to be taken advantage of financially. When I went for an oil change recently an employee was quick to approach me and suggest that I take a seat and relax with a hot drink and some popcorn, whilst reading a paper or watching the television. I actually enjoy studying the salt water fish while I wait in this establishment. No complaints at all, only positive. More
WIN WIN SITUATION WE ARE PLEASED WITH OUR PURCHASE AND APPRECIATE THE GREAT CUSTOMER SERVICE WE RECEIVED WHEN BUYING OUR NEW WHEELS. WE KNOW WHERE TO GO FOR NOW ON. WE ARE PLEASED WITH OUR PURCHASE AND APPRECIATE THE GREAT CUSTOMER SERVICE WE RECEIVED WHEN BUYING OUR NEW WHEELS. WE KNOW WHERE TO GO FOR NOW ON. More
Great Place to buy a vehicle. Just an overall great experience. Able to get what I needed in a timely manner. Everyone was really friendly and easy to talk to if I needed informati Just an overall great experience. Able to get what I needed in a timely manner. Everyone was really friendly and easy to talk to if I needed information. More
First time new truck experience..5 star rating!! My Wife and I have been thinking about buying a new truck for while. We were in the area and decided to drop in. I have known other people that have My Wife and I have been thinking about buying a new truck for while. We were in the area and decided to drop in. I have known other people that have bought from them so we decided to drop in. Nithin came and introduced himself and we told him what we were looking for. What I was impressed with was how well he knew the inventory. When we told him the options we wanted, he knew exactly which vehicles they had and which ones worked for us. We didnt waste time looking at units that had options we didnt want. Because of my employer, I get GMC Preferred pricing so it was easy to get the best deal. We didnt need to negotiate on the price. We got them to install a few accessories and one of them was converting the truck to leather. It was a very easy process and we got to pick out the leather and stitching colours! From finance we dealt with Justin. He was very friendly and because it was SAT at close when we bought the truck, we had to wait for finance approval. He called like he said he would on monday to tell us we were approved and throughout the week (almost everyday) either Nithin or Justin would let me know what was being done to the truck. The parts guy..James (I think that was his name) also called and we went over the exact accessories we wanted. They originally said Friday as a pickup...and that was exactly the time we got to pick it up. Nothing was overlooked....all the accessories were installed that we ordered and the truck was waiting for us on the lot. I was very impressed with the detailing of the truck...especially the leather install...VERY NICE. So far we are very happy with the experience..they gave us a good deal on the accessories and protection package we got. Anyone thinking of buying a vehicle should definitely check them out! More
Great job Had just brought previous vehicle in for service.. Decided that better option was to purchase newer vehicle. Exception service. Fiance department did Had just brought previous vehicle in for service.. Decided that better option was to purchase newer vehicle. Exception service. Fiance department did amazing job. Great deal More
Friendly and Accomodating Our first experience with Ron Hodgson, although brief, was influential in our decision to return. Shane's friendly and respectful approach when dealin Our first experience with Ron Hodgson, although brief, was influential in our decision to return. Shane's friendly and respectful approach when dealing with us was appreciated. He respected the fact that we needed time to make a decision as purchasing a new truck is a huge financial responsibility. We felt zero pressure to commit. After we made the decision to purchase our new truck through Ron Hodgson and emailed Shane with our thoughts on a new truck, he quickly responded and we setup a appointment. The end result of our appointment with Shane resulted in purchasing a new 2016 GMC Sierra Denali. Shane's knowledge, willingness to accomodate, and genuine concern that we were happy and confident with the purchase made the whole experience less stressful. More
Excellent Buying Experiance From Start to Finish!!!! Our journey started on March 26,2016. We had been looking around for a new pickup. It was later in the day and we stopped in to see what they had at R Our journey started on March 26,2016. We had been looking around for a new pickup. It was later in the day and we stopped in to see what they had at Ron Hodgsons. We pulled in and right away we were greeted by Daniel Abday. This was one of most polite and professional young salesman we had ever met. What really got my attention was that when my misses and I were greeted he made appoint of making sure to introduce himself to her as well. (this is huge in my books). He was very at tentative and made sure to listen to what we wanted and wasn't pushy. We went for a test drive and were sold on the truck due to his attitude and sense of humor. We went back to the dealership were we met with James Achty. Again very polite, professional, and made sure my lady was part of the conversations. We really wanted the truck but was wanting a different color. They did a quick search and found exactly what we wanted. 2015 Kodiak in Brownstone. We then moved onto finance where we met with Ludwig Ernst. AGAIN!!! very polite professional, and made sure to includes the both of us in the conversations. Had great sense of humor and wasn't really pushy on selling add ons and up selling products. The whole time the guys were great and stayed late at no issue to make sure we were getting what we wanted and more. Right away Monday I had got a call back Ludwig saying things were good to go and confirmation from Bob Jenkins that the truck we wanted was secured and available. There was great communication during the week between sales and parts to make sure we were getting exactly what we wanted and on timing for delivery. On April 2, 2016 we went to get our new pickup. Daniel did a great job of making the experience that extra special for my lady being that this was her first time getting a brand new vehicle. He had made the experience very personal for her by putting a congrats sign in the window, balloons, and an extra little present for her in the cab waiting. Daniel did a great job of making sure she knew all of trucks features and had great knowledge of the pick up. The detailing staff did an excellent job of making sure the truck was very clean and with out flaws. The undercoating that was done was excellent! Then we moved onto signing the paperwork where we met Adam Martel. This fella was riot! never had so much fun signing our money away LOL. Still very knowledgeable, polite, made us both part of the process and did great of xxxxxxx me in for extended warranty LOL!!! I have bought numerous pickup and vehicles in the past but by far this was one of the best experiences ever and will be back with others. If you are looking for a great deal with family atmosphere this is the place for you. Thank you everyone for making it amazing for both myself but more importantly my lady. More
Water pump The boys service were friendly fast went beyond the call caring easy to talk to an explained so I understand thank all of you I will return The boys service were friendly fast went beyond the call caring easy to talk to an explained so I understand thank all of you I will return More
Helpful and Friendly After eight years of excellent service for my Saturn at Ron Hodgson I came to them with confidence that they would be helpful in deciding about my fut After eight years of excellent service for my Saturn at Ron Hodgson I came to them with confidence that they would be helpful in deciding about my future car needs. I was not disappointed...the staff were very pleasant and informative.I chose to lease and the process went quickly and smoothly...I am very satisfied with the great sales team and my new Chevy Cruze. More