Ron Hodgson Chevrolet Buick GMC
St. Albert, AB
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After visiting other dealerships, we purchased from this dealership. Mikko and Allan treated us very fairly and were available for any questions after the sale as well. I would highly recommend this dealer dealership. Mikko and Allan treated us very fairly and were available for any questions after the sale as well. I would highly recommend this dealership. More
This is the second vehicle we have purchased through Mikko Molas at Ron Hodgson. You are greeted by friendly people the moment you enter the doors. There is no pressure to purchase a vehicle only peop Mikko Molas at Ron Hodgson. You are greeted by friendly people the moment you enter the doors. There is no pressure to purchase a vehicle only people willing to help. Mikko does the best he can do to help with your sale and your needs. Mikko made sure he went through all of the options on my new vehicle to ensure I new how everything worked and ensured everything was set up for me. Both Mikes in finance are fantastic. Al Demers, the sales manager, was wonderful, asked for our input on the service department and wants to ensure an exceptional experience and helped us with negotiating the sale of our vehicle and new vehicle purchase. The parts department has been fantastic with parts orders and was very reasonably priced on the things we ordered. We have purchased other vehicles from other dealerships in the past but have never had the same wonderful experience we have had from Ron Hodgson. If you want to enjoy purchasing your next vehicle and get the best treatment and all of your concerns addressed I would highly recommend Mikko in sales and the parts and service department for all of your needs. All of their staff have gone over and above for us which we find exceptional. Thank you again Ron Hodgson Chevrolet! More
I was referred to this dealership through a family member. I had the privilege of speaking with Craig Chorzempa. My husband and I found him to be the most professional gentleman. I know through Crai member. I had the privilege of speaking with Craig Chorzempa. My husband and I found him to be the most professional gentleman. I know through Craig's help, that perfect vehicle for all our needs will become reality. Craig has captured the essence of what we were looking for from a dealership. He has earned our trust, and earned our business and we look forward to driving away one day in the near future with our new vehicle purchased through his assistance and we look forward to meeting more staff there as time expands. Thank you Ron Hodgson Chevrolet Buick GMC for all you do for people out there. From a customer perspective, Craig mirrors the image you would desire all employees project your business to be, in the most positive, professional, honest, business format. We look forward to continue working with Craig and truly becoming a part of the Ron Hodgson Chevrolet Buick GMC family of customers. I know price wise, Craig will work out the best deal for us. I'd also like to mention, when calls have been made to your dealership, I am always greeted by your receptionist with such warmth in their voice. Not to discount, conversations had with your Parts counter and as well with Ludwig Ernst. It was always pleasurable. Thank you for all you do Craig with helping people feel welcomed. It brings smiles that are miles long. To you and your team, we are grateful to find a dealership that makes us feel this way. More
Worst customer service! Bought our Enclave from them in 2018, every problem that we had, we took it there to be fixed. Last week my interior electrical went, took it in on F Bought our Enclave from them in 2018, every problem that we had, we took it there to be fixed. Last week my interior electrical went, took it in on Friday. They found the problem, a screw was found in my hvac hose. Originally was offered 1 hr diagnosis time taken off our bill. Why offer to take anything off our bill? Because they knew they were responsible for the screw from a previous fix for a similar problem. We spoke with Shawn, the service manager, who informed us he remembers working on my vehicle in 2019 for the similar problem. He contradicted himself and back pedaled the whole conversation, and didn't want to 'point fingers.' Stating it would have been impossible that they left the screw in there, although they are the only ones to ever work on my car. He further stated that it must've been there from the manufacture. But again contradicted himself as he stated if he left it in there in 2019, I would have experienced water in the interior soon after that, wouldn't that have happened if it was in there since it was manufactured then? When asked for the service to be taken care of as it was a problem that occurred to negligence on their end, Shawn responded he can't do that, as he needs to pay the mechanics. Ok Shawn, I love going to work to pay your employees to fix YOUR mistakes. NEVER WILL WE TAKE OUR VEHICLES THERE AGAIN OR PURCHASE FROM THIS DEALERSHIP AGAIN!!!! WORST CUSTOMER SERVICE!!!! More
Traded my truck in. Everything was great until they never paid off my old truck. It’s been a month. Called and they said they would do it right away and send me a email Everything was great until they never paid off my old truck. It’s been a month. Called and they said they would do it right away and send me a email confirmation. Nothing. Pretty shady stuff going on here. They owe me 55k More
Ron Hodgsons service department is outstanding. From detail to oil change to repairs/upgrades. There trustworthy, friendly staff got my vehicle covered. Thanks!! detail to oil change to repairs/upgrades. There trustworthy, friendly staff got my vehicle covered. Thanks!! More
Have purchased a truck here before. Service was good when you are spending 75K. Took my wife here when her current suv needed replaced. We arrived at the end of a long day of vehicle shopping about 20 minute you are spending 75K. Took my wife here when her current suv needed replaced. We arrived at the end of a long day of vehicle shopping about 20 minutes before closing. The salesman was not busy and sat us at his desk. He was nervously glancing around and splashed some vehicle options on the table I front of us. After 5 minutes of distracted questioning the salesman told us to come back tomorrow because they are closing soon. Literally 10 minutes to close. I get that the process takes some time to complete but this sad dribble of effort was embarrassing. The next day we drove to an alternate dealership. Not impressed Ron, again. Perhaps it’s time to reassess. More
What a wonderful dealership. Have always been treated with the utmost respect and best customer service. I feel comfortable knowing both my vehicles are in good hands. with the utmost respect and best customer service. I feel comfortable knowing both my vehicles are in good hands. More
Just bought a truck out of province although Randy was good and honest to deal with James his manager was rude. Basically we have your $ so too bad attitude. Paid full price and then an extra $2000 for re good and honest to deal with James his manager was rude. Basically we have your $ so too bad attitude. Paid full price and then an extra $2000 for repairs including a park brake that past safety and never should have. Not too impressed. More