Ron Hodgson Chevrolet Buick GMC

Excellent Experience Nithin was great! I walked in not necessarily planning to purchase that day, but he had such an easy manner about him, and NO PRESSURE, I was signed Nithin was great! I walked in not necessarily planning to purchase that day, but he had such an easy manner about him, and NO PRESSURE, I was signed up by the time I left the dealership. I knew what I was going in to look at, and Nithin didn't try to persuade me to anything different. We took the truck for a long test drive, where he pointed out the features of the vehicle, and showed me how to work them. I will definitely recommend him. On pick up day he was again so helpful, and has advised that I can call anytime with questions. Great Experience from start to finish! Anthony was great with the financing, making everything very easy to understand and quick to get processed! Thanks to both of these gentlemen I am finally driving a brand new truck! I haven't had any service needs yet, but plan to return to Ron Hodgson for my vehicle servicing. More

Very Satisfied!!!! Scheduled to get a tune up done and front brake job on my 2012 silverado, my wife and I had been dealing with Bryan Famulak for the last few weeks, st Scheduled to get a tune up done and front brake job on my 2012 silverado, my wife and I had been dealing with Bryan Famulak for the last few weeks, starting with the complimentary inspection. Although there were some minor and major issues with both of our vehicles (hers being a 2012 Impala), Bryan was able to explain what the technicians had found, and advised us on what need to be replaced asap, and what could wait. The only downside, like pretty much anywhere is the price tag that comes with the job. Other than that I would go back to Bryan for any jobs I couldn't handle!!!! More

Great service and very helpful staff while buying a vehicle Wes was very helpful in deciding on a truck to buy and made the whole experience pleasant with the help of the amazing staff at Ron Hodgsons. Wes was very helpful in deciding on a truck to buy and made the whole experience pleasant with the help of the amazing staff at Ron Hodgsons. More

Amazing Customer service and staff The best car buying experience I have ever had. Danny Achty, James and the staff treated me extremely well ! Everyone greeted me with a smile and a he The best car buying experience I have ever had. Danny Achty, James and the staff treated me extremely well ! Everyone greeted me with a smile and a hello and seemed very happy to work there (family atmosphere). The deal went very smoothly and I was happy with my buy price and trade in value. I will continue to do business with Ron Hodgson and will definitely recommend them and Danny to my family and friends. Thanks for a great car buying experience! More

Service and sales department are an absolute disaster Im not even going to get into my horrendous experience with the sales department here 2 years ago, today I'm venting about the service department. Thi Im not even going to get into my horrendous experience with the sales department here 2 years ago, today I'm venting about the service department. This is my 2nd or 3rd attempt to get in for an "Express" oil change where I've been told theres about a 5 hour wait. Not very "express" sounding to me. Short of taking the day off work to sit and wait 5 hours for an oil change that was INCLUDED in my sales agreement. So I've had to do the last 2 or 3 oil changes my self. Today i was in for a TRANSMISSSION service as per the call i received from the dealership about two weeks ago. I was told it would cost about $300 and that it was required as part of the general required maintenance. I thought i might as well get both the transmission service and oil change done at the same time. Brilliant... i know! But now that i was unable to get in before my 40000km mark the service department REFUSES to honour my remaining two included oil changes. For the life of me i cannot understand how or why the kilometres on the vehicle has ANYTHING to do with the validity of the included oil changes in the purchase agreement. I requested to speak to the service manager because last time the service desk guys told me there was nothing ANYONE could do and after speaking to the service manager a slightly more positive result occurred. But he was too busy to speak with me today so i wasn't granted my included oil change. So back to the transmission service THEY called me about. Well turns out it wasn't a transmission service required and actually a TRANSFER CASE service. Two totally different things! But hey...they are just the service department staff and its probably hard for guys who deal with this stuff on a daily basis to get it right. And as mentioned by the service desk guy multiple times "Not in my knowledge" seems to be the pre-programmed answer. After getting no where regarding the oil change because the service manager was too busy to speak to a service customer, Im back to doing my own oil changes and who knows wether my truck needs a transmission service or not!? As i type this I'm looking to the right of my screen and theres nothing but glowing reviews of the dealership. Clearly the review section is screened by the dealerships management and they don't post negative experiences. Ive had nothing but NEGATIVE EXPERIENCES here at Ron Hodgson. Mostly with the service department since the sale of course was 2 years ago... but the sales department specifically Craig Chorzempa was incredibly unprofessional as well. Not to mention the massive recall issued today where the 2016's and 2017's are deemed not road worthy!!! Professional grade my A$$. GM is a joke. I highly suggest anyone reading this avoid this dealership in general but especially the service department as I will NEVER use the service from this disaster of a dealership organization again. I trust someone in management will have this review come across their desk. At the very least lets see if yu can make it right and reimburse me for my own oil change expenses. If not it might be worth a quick consumer report story on the news? Those always seem to be popular news pieces The vehicle sales industry already has a kind of sleazy image, its definitely rubbing off on the service guys as well. More

Great help I bought a 2015 half ton yesterday. Nithin and the crew helped me out greatly. Nithin helped me find exactly what I was looking for and close to my pr I bought a 2015 half ton yesterday. Nithin and the crew helped me out greatly. Nithin helped me find exactly what I was looking for and close to my price range. Very friendly service. Will be going back for my next vehicle More

Very happy with our 2009 Canyon We did not intend to do any more than start looking for a much needed newer vehicle. ShaneO was friendly, helpful and willing to work with us. We dr We did not intend to do any more than start looking for a much needed newer vehicle. ShaneO was friendly, helpful and willing to work with us. We drove away with a "new to us" 2009 Canyon. We have never bought the first vehicle we took for a test drive, but it was just right for us. Thanks (0: More

Pleasantly surprised It has been many years since I have looked for a car and was a little apprehensive. Nithin greeted us the moment we climbed out of our vehicle. He was It has been many years since I have looked for a car and was a little apprehensive. Nithin greeted us the moment we climbed out of our vehicle. He was pleasant without being pushy. We took the Verano out for a test drive and he pointed out many features right away to us. We made a quick decision and afterwards were a little doubtful. We were going to finance and instead opted to make a cash buy. He and Adam Martel were patient with our indecisiveness so made it much easier. When we finally picked up our purchase, Nithin was caring and attentive. He made me feel at ease with the vehicle and was more than helpful with all of the buttons and dials that were new to me. I look forward to dropping by the dealership with my questions as he has assured me that he will help in any way he can. Thank you Nithin for making this a pleasant experience. More

Excellent purchase experience with Shane Osepchuk I have a large number of vehicle purchase experiences in my past years. I must say this purchase experience through Ron Hodgson Chevrolet Buick GMC ha I have a large number of vehicle purchase experiences in my past years. I must say this purchase experience through Ron Hodgson Chevrolet Buick GMC has to be my top experience of all time. My wife and I were very impressed from start to finish. Shane was very helpful and knowledgeable and at the same time we weren't pushed and made to feel that we were being held captive like some of the experiences that we have had in the past. We were also impressed with the quality and variety of their used vehicles in stock. Very impressed with our experience on Mar 31st with Shane and would definitely recommend Ron Hodgson Chevrolet for anyone interested in making a vehicle purchase. More

Ron Hodgson My mom, who is elderly, bought a used Honda from Shane at Ron Hodgson. He was great with her and was patient and took his time with her. I would rec My mom, who is elderly, bought a used Honda from Shane at Ron Hodgson. He was great with her and was patient and took his time with her. I would recommend Shane and this dealership. Also, great popcorn! More